Hello, I own a DELL INSPIRON 15 and I recently experienced a problem with desktop error in my operating system Windows Vista Premium 64bit. I tried to use System Restore but it didn't work. Dell offers a program called Dell DataSafe Local Backup 2.0 to restore the laptop to it's original factory state. I backed up my files into a folder called Emergency, located on drive C, then I did the formatting. I checked and my files were there, I restored them, but when I restarted the laptop, the same desktop error appeared. So I foolishly did the formatting again, I did it because Dell DataSafe program assured the files that were in the Emergency folder were not going to be deleted. So I did it, and when I went to the Emergency folder everything was gone. I checked the disk space and there was more space available. So I tried to do a System Restore again to go back before I did the 2nd formatting, and now it is stucked again and Vista won't start. So I suppose I have to do a formatting again, but now I don't know how can I recover my files. Is there a way? Please help! 