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computer shuts down,

  1. 11 Jan 2010 #1


    erikvoll

    Newbie
    Join Date : Jan 2010
    Posts : 2
    Vista Home Premium 32bit.
    Local Time: 06:18 PM

    computer shuts down,

    my laptop shuts down all the time and restarts, also my IE always stops working and asks if i want to look for a solution on the net. what is going on here ? any help would be good



    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 1a
    BCP1: 00041790
    BCP2: C08027B2
    BCP3: 0000FFFF
    BCP4: 00000000
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1



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  2. 11 Jan 2010 #2


    zigzag3143

    Banned
    Join Date : Jun 2009
    NY USA
    Posts : 2,456
    Vista 32 win 7 7600 32 bit
    Local Time: 07:18 PM
    micronesia au victoria 2

     

    Re: computer shuts down,

    Quote Originally Posted by erikvoll View Post
    my laptop shuts down all the time and restarts, also my IE always stops working and asks if i want to look for a solution on the net. what is going on here ? any help would be good



    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 1a
    BCP1: 00041790
    BCP2: C08027B2
    BCP3: 0000FFFF
    BCP4: 00000000
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1
    we really need the dmp file. use these to find and upload it to us. [1 - Novice] How to ask for help with a BSOD problem - Windows 7 Forums


    thanks
    Ken

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  3. 11 Jan 2010 #3


    erikvoll

    Newbie
    Join Date : Jan 2010
    Posts : 2
    Vista Home Premium 32bit.
    Local Time: 06:18 PM


      Thread Starter

    Re: computer shuts down,

    Quote Originally Posted by zigzag3143 View Post
    Quote Originally Posted by erikvoll View Post
    my laptop shuts down all the time and restarts, also my IE always stops working and asks if i want to look for a solution on the net. what is going on here ? any help would be good



    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 1a
    BCP1: 00041790
    BCP2: C08027B2
    BCP3: 0000FFFF
    BCP4: 00000000
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1
    we really need the dmp file. use these to find and upload it to us. [1 - Novice] How to ask for help with a BSOD problem - Windows 7 Forums


    thanks
    Ken
    Ken, not to sure on how to do that, any hints

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  4. 11 Jan 2010 #4
    stoneys-nutz's Avatar
    stoneys-nutz

    Gamerholic



    Join Date : Apr 2008
    Wale's
    Posts : 2,685
    Vista Ultimate x64, SP2. XP Pro x64 SP3.
    Local Time: 12:18 AM
    uk uk scotland

     

    Re: computer shuts down,

    Hello erikvoll,
    Try running IE with no add-ons, go to Tools > Manage add-ons > and disable all add-ons, if it runs OK, then enable the add-ons one at a time to see which one is causing the problem.
    To upload the dump file go to Windows > Minidump > zip up the files and upload them with your next post, you may have to save them to your desktop before zipping and uploading them.
    Hope this helps, good luck and post your results.

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computer shuts down,
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