computer shuts down,

erikvoll

New Member
my laptop shuts down all the time and restarts, also my IE always stops working and asks if i want to look for a solution on the net. what is going on here ? any help would be good



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1a
BCP1: 00041790
BCP2: C08027B2
BCP3: 0000FFFF
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
 

My Computer

System One

  • Manufacturer/Model
    HP, Pavilion dv9700 notebook PC
    Graphics Card(s)
    NVIDIA GeForce 7150M / nForce 630M
    Monitor(s) Displays
    Generic PnP Monitor
my laptop shuts down all the time and restarts, also my IE always stops working and asks if i want to look for a solution on the net. what is going on here ? any help would be good



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1a
BCP1: 00041790
BCP2: C08027B2
BCP3: 0000FFFF
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
we really need the dmp file. use these to find and upload it to us. [1 - Novice] How to ask for help with a BSOD problem - Windows 7 Forums


thanks
Ken
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
my laptop shuts down all the time and restarts, also my IE always stops working and asks if i want to look for a solution on the net. what is going on here ? any help would be good



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 1a
BCP1: 00041790
BCP2: C08027B2
BCP3: 0000FFFF
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
we really need the dmp file. use these to find and upload it to us. [1 - Novice] How to ask for help with a BSOD problem - Windows 7 Forums


thanks
Ken
Ken, not to sure on how to do that, any hints
 

My Computer

System One

  • Manufacturer/Model
    HP, Pavilion dv9700 notebook PC
    Graphics Card(s)
    NVIDIA GeForce 7150M / nForce 630M
    Monitor(s) Displays
    Generic PnP Monitor
Hello erikvoll,
Try running IE with no add-ons, go to Tools > Manage add-ons > and disable all add-ons, if it runs OK, then enable the add-ons one at a time to see which one is causing the problem.
To upload the dump file go to Windows > Minidump > zip up the files and upload them with your next post, you may have to save them to your desktop before zipping and uploading them.
Hope this helps, good luck and post your results.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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