Fails to boot

computer fails to boot up. it will not boot in either safe mode or regular. sometimes it will look like it is loading and then the blue screen-of-death. ran the repair program. results are as follows:

Problem Event Name: StartupRepairV2
Event Signature01: AutoFailover
Event Signature02:6.0.6000.16386.6.0.6001.18000
Event Signature03:6
Event Signature04:327685
Event Signature05:no root cause
Event Signature06:no root cause
Event Signature07:0
Event Signature08:2
Event Signature09:WrpRepair
Event Signature10:0
OS version:6.0.6000.2.0.0.256.1
LocaleID:1033

i have seen many of these types of problems on this site, but none matching my numbers or sig5&6 exactly. is this a hopeless machine right now or can it be fixed? thanks

Hello Zookle,
Do you have a Vista DVD/CD ?.

sorry, i should have mentioned that no, there are no boot/startup/reinstall cd's availible. this is an issue on my moms laptop and she did not make the recovery cd's. also, i can not access the recovery portion of the hard drive (i think its the D drive with the recovery information). she did install someting recently from the internet, but i do not know how to remove it without being able to boot or get a cmd promt or the task manager

OK YOU HAVE HP - Can you access by immediately turning unit on and tapping F11 Repeatedly? If no, then try tapping F10 which will get you into BIOS and there you have Hard-Drive Diagnostic and Memory Test. Run those and more than likely one of those two is the issue.

i can get into BIOS, unfortunatly i have rearranged the boot sequence, and that did not help. then i also did the hard drive test and memory test...they both PASS. then when try to boot it wants to run the recovery software thing...which is what the above results are from (so that fails) and then after restart, i get the blue screen of death

Do you get the BSOD straight away when booting ?, or if you can get to C > Windows > Minidump < zip up the minidump files and upload them with your next post, you may have to save them to your desktop first.

The BSOD appears right away. Sometimes i will get the windows load screen...the logo with the moving bars underneath it, for seriously only 1second then the BSOD, so i cant get to a command prompt or anything

What is the make and model number of your mother's laptop?

System Manufacturer/Model Number HP Pavilion dv 2700 OS Vista Home Premium 32bit (OEM) CPU Core 2 Duo 2GHz Motherboard Intel 965PM chipset Memory 2048 MB

Thanks. I didn't want to assume that the computer listed in your specs was the same as your mothers.

See if disconnecting and then reconnecting the RTC battery helps. You will need to leave it disconnected for at least 5 minutes. This should return your BIOS to its default settings.



Taken from http://h10032.www1.hp.com/ctg/Manual/c01295820.pdf

did that and when first turned on it beeped. then screen with press F1 to continue. so pressed F1, then repair system automatically came on...ran that again and here we go....
WINDOWS CANNOT REPAIR THIS COMPUTER AUTOMATICALLY

Startup Repair diagnosis and repair log
Last successful boot time 2/5/2010 10:56:50AM (GMT)
number of repair attemps 6

session detils
system disc=\device\harddisk0
windows directory=C:\windows
autoChk run=0
number of root causes=1

test performed:
name:check for updates
result:completed succesfully. error code=0x0
time taken=16ms

test performed:
name:system disc test
result:completed succesfully. error code=0x0
time take=0ms

test performed:
name:disc failure diagnosis
result:completed succesfully. error code=0x0
time taken=15ms

test performed:
name:disc metadata test
result:completed succesfully. error code=0x0
time taken=47ms

test performed:
name:target OS test
result:completed succesfully. error code=0x0
time taken=125ms

test perfromed:
name:volume content check
result:completed succesfully. error code=0x0
time taken=218ms

test performed:
name:boot manager diagnosis
result:completed succesfully. error code=0x0
time taken=0ms

test performed:
name:system boot log diagnosis
result:completed succesfully. error code=0x0
time taken=0ms

test performed:
name:event log diagnosis
result:completed succesfully. error code=0x0
time taken=188ms

test performed:
name:interal state check
result:completed succesfully. error code=0x0
time taken=93ms

root cause found:startup repair has tried several times but still can not determine the cause of the problem

session details
system disc=\device\harddisc0
windows directory=C:\windows
autoChk run=0
number of root causes=1

test performed:
name:check for updates
result:completed succesfully. error code=0x0
time taken=0ms

test performed:
name:system disc test
result:completed succesfully. error code=0x0
time take=15ms

test performed:
name:disc failure diagnosis
result:completed succesfully. error code=0x0
time taken=16ms

test performed:
name:disc metadata test
result:completed succesfully. error code=0x0
time taken=31ms

test performed:
name:target OS test
result:completed succesfully. error code=0x0
time taken=141m

test perfromed:
name:volume content check
result:completed succesfully. error code=0x0
time taken=202ms

test performed:
name:boot manager diagnosis
result:completed succesfully. error code=0x0
time taken=0ms

test performed:
name:system boot log diagnosis
result:completed succesfully. error code=0x0
time taken=0ms

test performed:
name:event log diagnosis
result:completed succesfully. error code=0x0
time taken=219ms

test performed:
name:interal state check
result:completed succesfully. error code=0x0
time taken=109ms

test performed:
name:boot status test
result:completed succesfully. eroor code=0x0
time taken=31ms

test performed:
name:setup state check
result:completed succesfully. eroor code=0x0
time taken=562ms

test performed:
name:register hives test
result:completed succesfully. eroor code=0x0
time taken=4025ms

test performed:
name:windows boot log diagnosis
result:completed succesfully. eroor code=0x0
time taken=0ms

test performed:
name:bugcheck analysis
result:completed succesfully. eroor code=0x0
time taken=1201ms

test performed:
name:access control test
result:completed succesfully. eroor code=0x0
time taken=26707ms

test performed:
name:file system test (chkdsk)
result:completed succesfully. eroor code=0x0
time taken=511606ms

test performed:
name:software installation log diagnosis
result:completed succesfully. eroor code=0x0
time taken:0ms

test performed:
name:fallback diagnosis
result:completed succesfully. eroor code=0x0
time taken=0ms

root cause found:unspecified changes to system configuration might have caused the problem

session details
system disk=\device\harddisc0
windows directory=C:\windows
autoChk run=0
number of root causes=1
......
AND IT GOES ON FOR LIKE 20 MORE TESTS!!!!!
ant the very bottom it says "root cause found: U"

when previously tried to use system recovery options, the system restore type thing came up and gave the "no restore points" message when i know that there were. so clicked ok to exit system recovey to see if it would boot. computer restarted, then BSOD!! i dont think this will help but at the bottom of bsod
"technical information
stop: 0X0000007B (0X80399BB0,0XC0000034,0X00000000,0X00000000)"
anyone looking at this i GREATLY appreicate your help. this is incredibly annoying and i dont have the time to surf the web all day looking for answers. so thank you for your knowledge!

Have you tried the windows 7 32 bit recovery disc- it works great on Vista - Try startup repair using that - see if it helps.

Download Windows 7 System Recovery Discs — The NeoSmart Files


If it doesn't fix automatically, go to cmd prompt on the 7 recovery disc, type: ( press enter after each line )

Diskpart

lis vol

(find the letter for the Vista volume - probably C , otherwise use the appropriate letter instead )

sel vol C

act

exi

bcdboot c:\windows

bootsect /nt60 all /mbr

Then close cmd prompt and restart. See if that does it.

ok, before i try to download the discs, will it matter that the CD key will not match the copy of Vista on the computer or dose it not matter as long as i am trying to just boot up with the disc?

Go ahead and download the disk, it is only for system recovery.

the repair could not fix the problem from the CD so i ran the cmd prompt and typed exactly what you suggested. it said that it was selected and that the boot files were updated. but after the restart it still got the BSOD!! it did show that there were 3 partitions, one for the cd-rom, one for C, and one for the HP recovery sector...is there someway we can burn the disc from the prompt or boot up from that partiton? or will that not really matter because the files are not the correct type? also, just today the touch pad on the laptop keeps dying shortly after power on. i know that sometimes hardware issues can cause weird overall symptoms, so could it be possible that the dying mouse pad is causing some issues? thanks for all your help so far everyone!