Laptop Keeps Freezing

hyperlinx

hyperlinx

Member
About two years ago I bought a Vista HP laptop. Recently when I went on vacation with my children the snow storm holed us up in the hotel with nothing to do. So they used my laptop alot. After this, my laptop did not work properly. About 1 minute after I turn it on it will freeze completely. After about ten minutes it will unfreeze but proceed to execute all of the clicks I made during the time it was frozen. I am at about an intermediate stage when it comes to computers. Please Help!
 

My Computer

System One

  • Manufacturer/Model
    Windows
    CPU
    Pentium Dual Core
    Memory
    2046 MB, 3GB
    Graphics Card(s)
    GeForce 8400 GS, Intel Graphics Media Accelerator 4500MHD
    Monitor(s) Displays
    HP w17e
    Screen Resolution
    1400x900
Welcome to the forum:

If it were mine, I would check with the Anti Virus and a download an use malwarebytes to check for malware. If all is clean just do a system restore from a time before the incident.

http://www.malwarebytes.org/mbam.php

They could have done any number of things, including downloading a virus.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
It does sound strange, in addition to what has been said, is there constant hard drive activity?

click on the start orb and type msconfig into the search pane
Click continue to allow it to run.

Click on Startup and look for anything strange.
Click on the tick to get to stop anything from loading at the startup.
You can do this one at a time in order or disable all to begin with.
Look in the services to see if there is anything there that could be causing the hold up.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
I followed rchc46's advice and downloaded that anti-malware software but my computer won't stay unfrozen long enough for it to take care of the problem. It has been scanning for about 4 hrs. now and has been frozen for 3/4 of that time. It so far has found 1 infected object which I am sure is the root of the problem. Any help?
 

My Computer

System One

  • Manufacturer/Model
    Windows
    CPU
    Pentium Dual Core
    Memory
    2046 MB, 3GB
    Graphics Card(s)
    GeForce 8400 GS, Intel Graphics Media Accelerator 4500MHD
    Monitor(s) Displays
    HP w17e
    Screen Resolution
    1400x900
If you definately found malware or a virus and you are having problems, I suggest that you repost in the security forum. The members that are in that forum are very knowledgable in the area that is causing your problems.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hi,

Overheating is one of the frequent causes of freezing and other errors in your HP Laptops. So, if your laptops keeps freezing then the first and the most important thing that you would have to check is whether your fan is working or not. If your fan is not working then you would have to buy a cooler pad for your HP laptop. The cooler pad which sits under your laptop would prevent it from getting overheated.
 

My Computer

System One

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