Vista not recognizing Slave Drive

P

pocoloco

New Member
I recently had a serious crash on my Shuttle61 series desktop which was running WXP Pro. I bought this machine with the OS pre-installed and the store is now out of business. Fortunately, my son just bought W7 for his machine and he gave me his Vista Home Premium Upgrade package and I decided to try it. Installed just fine after installing my trusty old W2K OS as a base, upgraded and its not as bad as I thought! So far only one obvious glitch... the OS is not recognizing my 320Gig "slave" drive which is where a lot of my pictures and data are stored.

I went into the BIOS and the Slave is showing up properly. I also popped the cover off and made sure all connections were snug, but this drive has been working just fine until the Vista install. Connecting external USB drive shows up just fine as well. So I am baffled about why the BIOS is seeing the drive, but the OS is not.

Can anyone shed some light on how to fix this? Is this a glitch in Vista?

Thanks in advance for any/all help!

Poco
 

My Computer

System One

I don't know how you can fix that but I do have a question. Is that legal... for you to use someone else's Vista Home Premium Upgrade?

pocoloco said:
I recently had a serious crash on my Shuttle61 series desktop which was running WXP Pro. I bought this machine with the OS pre-installed and the store is now out of business. Fortunately, my son just bought W7 for his machine and he gave me his Vista Home Premium Upgrade package and I decided to try it. Installed just fine after installing my trusty old W2K OS as a base, upgraded and its not as bad as I thought! So far only one obvious glitch... the OS is not recognizing my 320Gig "slave" drive which is where a lot of my pictures and data are stored.

I went into the BIOS and the Slave is showing up properly. I also popped the cover off and made sure all connections were snug, but this drive has been working just fine until the Vista install. Connecting external USB drive shows up just fine as well. So I am baffled about why the BIOS is seeing the drive, but the OS is not.

Can anyone shed some light on how to fix this? Is this a glitch in Vista?

Thanks in advance for any/all help!

Poco
Click to expand...
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Desktop
    CPU
    Intel E2220 Dual 2.40 ghz 2400 mhz 2 core
    Memory
    4gb Ram, 3.87gb physical memory, 7.95gb virtual meory
    Graphics Card(s)
    Nvidea
    Internet Speed
    DSL 1.5
Since I paid for it (the Vista) and the two PCs are in my household, why shouldn't I be able to use it? My son is more interested in gaming performance and he seems to think Vista is a resource hog and W7 is much more efficient. Kids maybe test these things LOL, me I could care less as long as it boots and runs my basic few programs.

I really wish somebody would address the original question though. I would like to get to my data files. There appears to be some similar issues showing up when I googled the topic but they are slightly different in that they tell you to go into the BIOS and make sure the drive is showing up... been there, done that. The drive shows up fine in the BIOS so I know it's not hardware.
 

My Computer

System One

Hello pocoloco,
Go to Device Manager and see if there are any yellow triangles next to your Disk Drive.
If there are, un-install the driver, reboot and a new driver will be installed, you could try the anyway, a re-install of the driver may fix it.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Hey Stonys-nutz... The drive is there in device manager but no yellow triangle. I figured why not uninstall and reboot, so I'll try that. Weird how the drive shows up in BIOS and Device Manager, but not in Windows Explorer??? Thanks for your help.

Poco
 

My Computer

System One

Well... I had tried to reply but somehow it didn't work. I uninstalled the drive which was showing up in device manager BTW, and rebooted. Vista automatically ID's the drive correctly and said it was installing the device driver for it. It is again showing up in the device manager (and in BIOS), but not in Windows Explorer. There was no "yellow triangle" showing up either.
 

My Computer

System One

Wow... nobody has a clue? This drive is still showing up in Device Manager and in my BIOS, and not in Windows Vista. And BTW, I activated the Windows Vista directly with Microsoft Support earlier today and tried rebooting several times... no change in drive detection in Vista. The peeps at MS were very nice once they understood my issues with re-installing/re-using my paid for copy of Vista Home Premium.

Is there anyplace else I can go for technical support on Vista where perhaps there's a bit more help with oddball issues like this?
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics Card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Keyboard
    HP Enhansed Multimedia
    Mouse
    Razer Diamondback 3G
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)
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