vista crashing

qwertyuio · Mar 11, 2010

Hey "help me if you can im feeling down and i do appreciate you being round..." Haha but anyway windows keeps crashing and freezing and its driving me up the wall. Ill answer any questions anyone has that might help you help me fix it but i really dont have a clue. Thanks

richc46 · Mar 11, 2010

Welcome

Type event viewer in search and look for errors that can cause the crash.
Next time that you boot, type process explorer in search, and look for any program, etc, that is using most of your resources.

In search type cmd, do not hit enter>right click and run as administrator. In the cmd prompt type sfc /scannow. You will get a report of corruption and an attept to fix them.

Katokato · Mar 11, 2010

check if you have vista sp1, before sp1windows vista was very bad with drivers and things. sp1 solved most of vista's problems, if you have sp1, try to download sp2 which provides support for more drivers

Gil777t · Mar 11, 2010

richc46 said:
Welcome

Type event viewer in search and look for errors that can cause the crash.
Next time that you boot, type process explorer in search, and look for any program, etc, that is using most of your resources.

In search type cmd, do not hit enter>right click and run as administrator. In the cmd prompt type sfc /scannow. You will get a report of corruption and an attept to fix them.

Nice post richc46, that should be the first step in the protocol to
determine if someone needs to clean their machine.
Regards,
Gil777t

richc46 · Mar 11, 2010

Gil777t said:
richc46 said:

Welcome

Type event viewer in search and look for errors that can cause the crash.
Next time that you boot, type process explorer in search, and look for any program, etc, that is using most of your resources.

In search type cmd, do not hit enter>right click and run as administrator. In the cmd prompt type sfc /scannow. You will get a report of corruption and an attept to fix them.

Click to expand...

Nice post richc46, that should be the first step in the protocol to
determine if someone needs to clean their machine.
Regards,
Gil777t

Appreciate you noticing and commenting

stoneys-nutz · Mar 12, 2010

Hello qwertyuio,
If all come up clean on the file check, run the Memory diagnostic tool, or download and run Memtest.
Good luck and post your results.

qwertyuio · Mar 12, 2010

"Welcome

Type event viewer in search and look for errors that can cause the crash.
Next time that you boot, type process explorer in search, and look for any program, etc, that is using most of your resources.

In search type cmd, do not hit enter>right click and run as administrator. In the cmd prompt type sfc /scannow. You will get a report of corruption and an attept to fix them."

Hey first of all thank you all so so much 4 all your help. You are all very helpful.

In event viewer it says theres a total of 3294 errors. Should i write out what they all are? When i booted and typed process explorer in search it said nothing matched my search.

When i ran that as administrator it said it windows resource protection found corrupt files but was unable to fix some of them. Details are included in the cbs.log windir/logs/cbs/cbs.log. For example C:/windows/logs/cbs/cbs.log
C:windows/system32>.

Sorry for being so clueless but any further help would be appreciated again.

qwertyuio · Mar 12, 2010

"check if you have vista sp1, before sp1windows vista was very bad with drivers and things. sp1 solved most of vista's problems, if you have sp1, try to download sp2 which provides support for more drivers"

Hey thanks for your advice that sounds like it might be another thing thats wrong with my laptop its had awful trouble with drivers not working. How would i check if i have sp1?

stoneys-nutz · Mar 12, 2010

Run Windows update, it will give you all the updates you need.

qwertyuio · Mar 12, 2010

But any time i update anything on my laptop it gets evan worse. Either one of the cards, like the sound card stops working or it stops starting properly and says i need to restore it or it says that adobe flash player cant read the update or something like that....

brummyfan · Mar 12, 2010

You have to run sfc /scannow a few times as it won't fix all corrupted files at one go.

qwertyuio · Mar 12, 2010

ok will do. thanks for advice

richc46 · Mar 12, 2010

TY for the kind words and the rep. With so many errors and problems, it is more than likely that the SFC will not be enough. Try this if necessary.

http://www.vistax64.com/tutorials/88236-repair-install-vista.html?filter[11]=Performance Maintenance

qwertyuio · Mar 12, 2010

i ran the sfc 5 times and still no joy. In regards to the repair install for vista it says i need a Vista installation DVD which i dont have. It also says it wont work if i have Sp1 and i dont know what that is... Any other ideas?

Submarine · Mar 12, 2010

qwertyuio said:
i ran the sfc 5 times and still no joy. In regards to the repair install for vista it says i need a Vista installation DVD which i dont have. It also says it wont work if i have Sp1 and i dont know what that is... Any other ideas?

Have a look under "1A)" in the yellow field of this tutorial. It will help you to detect what it was not able to fix. Let us know.

qwertyuio · Mar 12, 2010

It says Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

Gil777t · Mar 12, 2010

Hi quertyuio,
You are infected and you have to have your machine cleaned. your description suggests a Trojan. Trojans have the nasty habit of attaching themselves to valid Hive Keys and have to be cleaned manually. I have supplied a link where you can get free help to solve this problem Here.
Regards,
Gil777t

Katokato · Mar 12, 2010

try going into safe mode, run virus scans and sfc /scannow command, run tune up utilies, run anti virus scans. doing this in safe mode is best because it blocks extra programs to start up [those exra progs may have viruses attached to them]. also follow the guides under mods and tutorials section of Computer Modifications - Home which will make your computer faster. also under safe mode, check if you havve vista sp1/sp2 installed for latest driver support. also post your system specs here plz. if i helped plz give me rep points as im in need of some [scales of upper right hand corner of this post] good luck.

qwertyuio · Mar 14, 2010

I went into safe mode ran the sfc/scannow twice but it just said the same thing- Windows resource protection found corrupt files but was unable to fix some of them. Ran virus scan in safe mode which took like an hour but at the end it found no infections or warnings or anything else. I was using the free version of Avg. However it did say Locked file. Not tested after many things. At the top of the screen in safe mode it said - Build 6002: service pack 2 which i presume is the Sp1/Sp2 thing I was asked about?
System info: OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6002 Service Pack 2 Build 6002
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name COMPUTER
System Manufacturer TOSHIBA
System Model Satellite A350
System Type X86-based PC
Processor Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date TOSHIBA V2.0, 20/03/2009
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Hardware Abstraction Layer Version = "6.0.6002.18005"
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 2.96 GB
Available Physical Memory 1.80 GB
Total Virtual Memory 6.13 GB
Available Virtual Memory 4.91 GB
Page File Space 3.26 GB
Page File C:\pagefile.sys

Im going to try the Manual clean Gil777t suggested and the computer modifications Katokato suggested now. Thanks for all the advice.

Katokato · Mar 14, 2010

well your systems specs are fine to run vista without any problems, so we can rule out hardware configuration. i think that your vista is running slow because of drivers. ill get back to you later.

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