2 things I need help with please...

Pentheon

New Member
First, I leave my pc on over night. Starting a few weeks ago this started. I would wake up everyday and my pc has restarted by itself. I was up late one night and noticed it was windows update causing this, why is it doing it every single night and how to I get this to stop? I feel like I've had nothing but problems with it.Second thing is, about 3 days ago I had a pop up from my ISP comcast that said I could download norton anti virus since my mcafee was expired. I did this and had no problems with it so far. Now since yesterday I can't go on certain websites, Nike.com is one of them, it just shows a black page and thats on internet explorer. I also cannot even get firefox to open at all, and the same thing with AIM. Another problem I've noticed is the windows side bar where you can add the widgets like weather, etc doesn't work, the weather widget shows a white box instead and above my gmail widget it has a little loading icon and says secure.Is there anyway I can fix any of this? Could norton have done something to the firewall or something I wouldn't know about?I'm running windows vistaThank youSorry about the big paragraph but for some reason when I post the message it all joins together instead of having 2 seperate paragraphs. After editing as well.
 

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Hello,

Go to Control Panel > Security > Windows Updates > In the top left corner there should be "Change Settings" Click that. Then set the "important updates" drop list to "Check for updates, but let me choose whether to download and install them"

This should fix the restarting problems you are having. Just make sure you install updates when you can though, Updates make your computer more secure, and have better performance.

And about your Antivirus, You should download Microsoft Security Essentials. It's a free antivirus service, simple interface, but powerful protection. I use it myself with Windows Firewall. I recommend it to everyone.

LINK: http://www.microsoft.com/security_essentials/


Then.. About your web browser problems. It kinda sounds like a virus, or a plugin got disabled. I would do a System Restore to the time where you knew everything was working right and then install MSE. Scan for viruses, and then if nothing comes up, I think you may be missing a plug-in to view the website, such as Adobe Flash, or Adobe shockwave. I'm really certain what Nike.com uses, but I think it's adobe flash.
 

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System One

  • CPU
    AMD
    Graphics Card(s)
    ATI
Cool, thanks for the help on the restarting problem. Any clue why some websites won't load and the windows sidebar isn't working right? I can't even open norton now, its just a white screen. It seems like anything that has to do with flash doesn't load. I have the newest flash player but for some reason this problem started this morning.Thanks for the help so far.
 

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That's weird about Norton. I don't really recommend Norton, because I just notice Problems from it, as well as it hogging system resources. Since it is expired, I would uninstall it, and install MSE, or if you don't want to use it, you can try Avast Antivirus, and Malware Bytes.

I would First recommend trying a System Restore, that usually fixes problems 99% of the time. If it doesn't work, then I'd try the options I've listed. If you do a system restore, you'll have to go and change the settings on your Windows Updates again.

About side bar, Have you recently installed any new gadgets? Sometimes those can keep sidebar from working. You can try to start it manually as well. click start > Type in the search box "windows Sidebar"

LINKS:
Malwarebytes.org
avast! Free Antivirus - Download Software for Virus Protection
 

My Computer

System One

  • CPU
    AMD
    Graphics Card(s)
    ATI
I tried a system restore and still doesn't work. I tried going to adobe and download the flash player but when I click the link to download it, nothing happens. I'm not sure what else I can do, it seems everything I try to do something stops it.
I haven't installed any new widgets on the side bar in forever.
For some reason my posts on here still won't use the enter button, it shows up as I'm typing it but when I post it, theres no spaces in my paragraphs. Wonder if that has to do with my pc messing up to.
 

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I'll make a new reply since all my posts bunch up into one paragraph. I also noticed when I go to windows firewall settings, I click to turn it on, it says recommended and then save changes. I go back into check it and its clicked onto off (not recommended). Should it be on or off?this is a headache :(
 

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i would turn windows firewall on. That's weird stuff happening... It sounds like malware. Can you install another browser to see if you can get your internet to work?
 

My Computer

System One

  • CPU
    AMD
    Graphics Card(s)
    ATI
I turn it on but it won't stay on I guess since I go back and check on it and it says off. I currently have 2 browsers. Internet Explorer and Firefox. I'm using IE to post on this website and go to any other websites that it lets me. Firefox doesn't load up at all. I click on the shortcut and it loads for a second then nothing.I clicked on a few of the links given to download stuff recommended but it only let me download the avast antivirus. I tried uninstalling norton to see if maybe that was causing problems but nothing worked.All these problems started ever since my computer started restarting itself late at night with windows updates.
 

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Im running the avast anti virus now, hopefully something comes up.Another thing I noticed, some websites have little icons at the top left of the browser. Well I noticed some aren't right. There will be a nike check logo on a site that has nothing to do with nike. I thought all of the virus' were gone. I did have a trojan horse virus but norton deleted it before.
 

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Finally after 2 and a half hours avast completed and detected 3 things. All 3 with high severity. I've never used this so I'm not sure what to do next, do I repair, move to chest or delete the 3?
 

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I tried to repair the 2 files that have to do with java...one is win32:malware-gen and the other is win32:FakeAlert-HG[Trj]. Those 2 files wouldn't repair and I deleted the 3rd file since it was only music. I'm not sure if I should delete the other 2 or not?
 

My Computer

First, I leave my pc on over night. Starting a few weeks ago this started. I would wake up everyday and my pc has restarted by itself. I was up late one night and noticed it was windows update causing this, why is it doing it every single night and how to I get this to stop? I feel like I've had nothing but problems with it.Second thing is, about 3 days ago I had a pop up from my ISP comcast that said I could download norton anti virus since my mcafee was expired. I did this and had no problems with it so far. Now since yesterday I can't go on certain websites, Nike.com is one of them, it just shows a black page and thats on internet explorer. I also cannot even get firefox to open at all, and the same thing with AIM. Another problem I've noticed is the windows side bar where you can add the widgets like weather, etc doesn't work, the weather widget shows a white box instead and above my gmail widget it has a little loading icon and says secure.Is there anyway I can fix any of this? Could norton have done something to the firewall or something I wouldn't know about?I'm running windows vistaThank youSorry about the big paragraph but for some reason when I post the message it all joins together instead of having 2 seperate paragraphs. After editing as well.

You can disable automatic-updates, that should temporarily prevent it from restarting, until you get the updates successfully installed.

As for the programs not opening, I would guess that would be the Norton Firewall blocking them from starting.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion Elite
    CPU
    AMD Phenom 9850 Quad-Core Processor
    Motherboard
    Some Amount of Motherness
    Memory
    6.O GB RAM
    Graphics Card(s)
    EVGA nVIDIA GeForce GT 240 512MB DDR5
    Sound Card
    Some Amount of Soundness
    Monitor(s) Displays
    Two Monitors: HP w1907 & Acer P191w
    Screen Resolution
    1440x900 & 1440x900
    Hard Drives
    WD Caviar Blue 500GB
    PSU
    Some Amount of Voltageness
    Case
    Hp Pavilion Elite Case
    Cooling
    Some Amount of Coolingness
    Keyboard
    HP: Model Number: KB0911
    Mouse
    HP: M/N:M-SBQ133
    Internet Speed
    Comcast: 20 MB/S
    Other Info
    I have two monitors! I play Call of Duty: Black Ops & Modern Warfare II - Both on PC. Contact me through my website: ChaseKurry.com
Well programs are starting to disapear too now. I installed the malwarbyets and thats gone now after going to bed thinking some of it was fixed.
 

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