Solved Failure - Security Options - Please Help!?

Refer

New Member
Hello, My PC is about 2 years old now, I love it! Its a 300Gb Acer Aspire running windows
vista home premium 32bit.

2 days ago, I was watching some videos online when all of a sudden my internet disconnects, this is normal for my dlink to do that every once in a while, I think its
overheating or something, anyways, usealy when it does that it disables all the usb ports, so this was normal for me, so I restart my pc to get my internet back, but the only difference is this time, I get Bluescreen before the log on screen, it was so fast I couldn't read the error. Anyways it restarted itself and I ran a startup repair, and after that it was fine and I could get back to my desktop, but.....

Everything was going fine, but all of a sudden when I open chrome, my PC froze, I tried clicking everything, nothing..l..I tried Ctrl-Alt-delete....and then the screen went black, and I get a error saying "Failure - Security Options" once I clicked OK, it remained frozen. I rebooted via Power button.

I did alot of research and no success, heres all the things I tryed;

Reboot - Nothing
System Restore - Nothing
Disabling Superfetch - Still nothing
Disabling all Services - Nothing
Disabling windows Defender - Nothing
Uninstalling all antivirus crap - Nothing!?
Check Disk - Nope
Memory restore - Uh uh
examining SATA Hard disk cables - Nothing to unusual

And im pretty sure thats about all I tried. I don't really want to go and buy a new hard drive because there too darn expensive and I have a lot of important files on my current one.

Please does anyone have a solution?? this is driving me crazy and I really want to save my pc. please help! it will be greatly appreciated.

Thanks!!

Ps Buying a new hard drive would be my last option if NOTHING works (Im going to try everything else first)
 

My Computer

Welcome,

Not much to go on. I found this old theread with additional threads listed toward the bottom. There is no definitive solution. I think it may be time to try to restore to factory specs. It will be like the day you bought the computer, programs and all will be gone. Read the thread, wait for other answers and decide. I will be glad to help with any course of action that suits you.

http://www.vistax64.com/vista-perfo...ons-logon-process-has-failed-create-dial.html

Although tired in the thread, above; a repair install may be appropriate, too.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics Card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Keyboard
    HP Enhansed Multimedia
    Mouse
    Razer Diamondback 3G
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)
Awe thanks you guys for responding so soon, and the welcome.

I think im going to give those two threds you posted a try

ill give to a update right away
 
Last edited:

My Computer

Hope you find a solution, but just about everything that can be used to remedy the situation has been tried already by others. The upside is that everyone's situation is different. Hope that you can get the puter up and working again. In the event that you cannot, restoring factory specs will not be difficult. If you have back up, it may even be a good thing. Your computer will be a great as it was on the first day you owned it.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
haha, well I already read though the thred that richc46 gave me, and I used safemode to uninstall all the antivirus stuff, since it freezes in normal. but thanks again for the links.

anyways, When I bought my pc, I didn't receive a DVD with vista, so how do I restore it to factory settings!? :'(

I always thought about reformating in the past, but I never got around to it and I didn't recive a CD.

According to others who had this problem, they reformated and it didn't change anything!? they still had the problem :(
 

My Computer

I tryed both threds and I used safe mod to delete antivirus crap

do any of you guys know how to restore to factory setting without a CD?? I didn't get one with my pc

(I tryed posting somthing erlyer, but for some reason it didnt submit)
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Guess what guys, I fixed the problem!!!

It turns out I lied to you some bit, I didn't Completely run Checkdisk, so I made this post while it was at 34% when it finished, it worked good as new!

Thanks again for all the help! I am so relieved!
 

My Computer

Im glad for you. You would be a lot more releived if you read the horror stories in the link I provided.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hello again Refer.



We're glad you found a solution that works for you, thanks for the update.
 

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics Card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Keyboard
    HP Enhansed Multimedia
    Mouse
    Razer Diamondback 3G
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)
Bad news guys, I STILL Have the problem, but this time, its not as fequent, like i mean I can still use my pc, but after 15-20 mins later, I get a freeze. But it only lasts for 3-5 mins, then I can use my pc again. its not too big of a problem but it gets a little anyoing when you watch movies and play games. its not too big of a problem though

any sugestions?
 

My Computer

Hello again Refer.



Are you sure it's not overheating? D'l and install this, at the link below, so you can see what the temps are doing.

Be sure to keep us informed.

CPUID
 

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics Card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Keyboard
    HP Enhansed Multimedia
    Mouse
    Razer Diamondback 3G
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)
Thanks for getting back to me, I downloaded the program, heres my results

51tr4g.jpg



It hasent been happening too often now
 

My Computer

If that is idle temps, when the machine is not doing anything, the CPU temps are kind of high, is this a notebook?

Here's my idle temps by comparrison.

Temps.JPG
 

My Computer

System One

  • Manufacturer/Model
    * BFK Customs *
    CPU
    Intel C2Q 9550 Yorkfield
    Motherboard
    ASUS P5Q Pro
    Memory
    8GB Dominator 8500C5D
    Graphics Card(s)
    XFX ATI 1GB 4870 XXX
    Sound Card
    Realtek HD 7-1
    Monitor(s) Displays
    1x 47" LCD HDMI & 2x 26" LCD HDMI
    Screen Resolution
    1920x1080P & 1920x1200
    Hard Drives
    2x 500GB 7200RPM 32MB Cache WD Caviar Black
    PSU
    Corsair 620HX
    Case
    CM Cosmos RC-1000
    Cooling
    Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
    Keyboard
    HP Enhansed Multimedia
    Mouse
    Razer Diamondback 3G
    Internet Speed
    18.6Mb/s
    Other Info
    My First Build ;)
Core temp look about right. I use a min of 55 max 65. Max is a bit high at times, though
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
oh so im guessing temperature wouldn't be too big of a problem then? I never really had a problem withb that, other then my internet router overheats
 

My Computer

You did say problem is not too bad now. Could the temps have been higher a bit earlier?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
well im not sure, could restarting constantly in a certain period of time cause the temperature to rise? It only happened once today
 

My Computer

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