ktmrm - error code 0x80070026

catb18

New Member
can anyone please help me,i can,t find any information anywhere about this problem.The ktmrm for distributed transaction coordinator service will not restart in services error code 0x80070026,i,ve also done a system health report on vista and ktmrm is reported as having an unexpected error code the service did not stop gracefully suggesting the service may have crashed or one of it,s components stopped in an unsupported way
 

My Computer

Hi cat,

Is the info you posted taken from Event Viewer? Any other errors preceding it?

The service depends on Remote Procedure Call and Security Accounts Manager. Anything on them?

Ed
 

My Computer

System One

  • Manufacturer/Model
    Home Grown Desktop
    CPU
    Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
    Motherboard
    ASUS P5B-E
    Memory
    3006 MB
    Graphics Card(s)
    NVIDIA GeForce 8400 GS 512MB
    Sound Card
    Motherboard - SoundMax
    Monitor(s) Displays
    ViewSonic VX2235wm / Dell 17" Generic PnP Anolog
    Screen Resolution
    1680 x 1050 x 4294967296 colors / 1024 x 768
    Hard Drives
    3 x ST3250620AS 250GB SATA IDE
    1 x WDC WD1200JD-00GBB0 120 GB SATA IDE
    PSU
    Enerrmax 535W All-in-one SLI 20/24+6+
    Case
    Antec Sonata
    Cooling
    Antec 12cm SmartCool
    Keyboard
    Logitech LX710
    Mouse
    Logitech MX100 Laser
    Internet Speed
    Bell Canada DSL 12MBps (supposedly)
    Other Info
    2 x HP Pavilion 9700v Laptops
hiya ed,

Rpc and security accounts manager don,t show any probs on event viewer,but it appears that,that friend of mine who looked at my desktop a while back has stopped a lot of the microsoft services from running,so i,m beginning to think that,s been the cause of most of my problems,i,ll let you know when i,m done how things are running.

cat
 

My Computer

Hi ed,
This was in event viewer xml view

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" />

<EventID Qualifiers="49152">7024</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2010-04-25T12:24:52.000Z" />

<EventRecordID>429058</EventRecordID>

<Correlation />

<Execution ProcessID="0" ThreadID="0" />

<Channel>System</Channel>

<Computer>catb-pc</Computer>

<Security />

</System>


- <EventData>
<Data Name="param1">KtmRm for Distributed Transaction Coordinator</Data>

<Data Name="param2">2147942438 (0x80070026)</Data>

</EventData>


</Event>
 

My Computer

Hi cat,

Sorry, but that doesn't tell me anything.

I suggest you do the following:

1. Run System File Checker, see How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7.

2. Click Start > Run, type MSConfig, and click OK. In MSConfig, click oin the Services tab, and make sure that all of the services are enabled (i.e. have check marks); if not, click on Enable All.

3. If you still have the problem, download and run MalwareBytes, see Malwarebytes. Make sure that you boot your computer into Safe mode to run it, to avoid conflicts with other programs.

Ed
 

My Computer

System One

  • Manufacturer/Model
    Home Grown Desktop
    CPU
    Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
    Motherboard
    ASUS P5B-E
    Memory
    3006 MB
    Graphics Card(s)
    NVIDIA GeForce 8400 GS 512MB
    Sound Card
    Motherboard - SoundMax
    Monitor(s) Displays
    ViewSonic VX2235wm / Dell 17" Generic PnP Anolog
    Screen Resolution
    1680 x 1050 x 4294967296 colors / 1024 x 768
    Hard Drives
    3 x ST3250620AS 250GB SATA IDE
    1 x WDC WD1200JD-00GBB0 120 GB SATA IDE
    PSU
    Enerrmax 535W All-in-one SLI 20/24+6+
    Case
    Antec Sonata
    Cooling
    Antec 12cm SmartCool
    Keyboard
    Logitech LX710
    Mouse
    Logitech MX100 Laser
    Internet Speed
    Bell Canada DSL 12MBps (supposedly)
    Other Info
    2 x HP Pavilion 9700v Laptops
Hi ed,

just letting you know someone already suggested to download and run malwarebytes a few weeks ago and when i did it only ran for a few seconds before i got a bluescreen error.So he suggested super antispyware and that did the same thing.

catb
 

My Computer

Try running MalwareBytes in Safe mode.

Ed
 

My Computer

System One

  • Manufacturer/Model
    Home Grown Desktop
    CPU
    Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
    Motherboard
    ASUS P5B-E
    Memory
    3006 MB
    Graphics Card(s)
    NVIDIA GeForce 8400 GS 512MB
    Sound Card
    Motherboard - SoundMax
    Monitor(s) Displays
    ViewSonic VX2235wm / Dell 17" Generic PnP Anolog
    Screen Resolution
    1680 x 1050 x 4294967296 colors / 1024 x 768
    Hard Drives
    3 x ST3250620AS 250GB SATA IDE
    1 x WDC WD1200JD-00GBB0 120 GB SATA IDE
    PSU
    Enerrmax 535W All-in-one SLI 20/24+6+
    Case
    Antec Sonata
    Cooling
    Antec 12cm SmartCool
    Keyboard
    Logitech LX710
    Mouse
    Logitech MX100 Laser
    Internet Speed
    Bell Canada DSL 12MBps (supposedly)
    Other Info
    2 x HP Pavilion 9700v Laptops
Just normal should be OK. Actually, before you do that, you should check in Administrative Tools > Services.

Look for any that are disabled, click on each, check if the path starts with C:\Windows\System32. If it is, change startup type to Manual. Afterwards, check with MSConfig.

Ed
 

My Computer

System One

  • Manufacturer/Model
    Home Grown Desktop
    CPU
    Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
    Motherboard
    ASUS P5B-E
    Memory
    3006 MB
    Graphics Card(s)
    NVIDIA GeForce 8400 GS 512MB
    Sound Card
    Motherboard - SoundMax
    Monitor(s) Displays
    ViewSonic VX2235wm / Dell 17" Generic PnP Anolog
    Screen Resolution
    1680 x 1050 x 4294967296 colors / 1024 x 768
    Hard Drives
    3 x ST3250620AS 250GB SATA IDE
    1 x WDC WD1200JD-00GBB0 120 GB SATA IDE
    PSU
    Enerrmax 535W All-in-one SLI 20/24+6+
    Case
    Antec Sonata
    Cooling
    Antec 12cm SmartCool
    Keyboard
    Logitech LX710
    Mouse
    Logitech MX100 Laser
    Internet Speed
    Bell Canada DSL 12MBps (supposedly)
    Other Info
    2 x HP Pavilion 9700v Laptops
Clean 'em up and let us know what happens.

Ed
 

My Computer

System One

  • Manufacturer/Model
    Home Grown Desktop
    CPU
    Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
    Motherboard
    ASUS P5B-E
    Memory
    3006 MB
    Graphics Card(s)
    NVIDIA GeForce 8400 GS 512MB
    Sound Card
    Motherboard - SoundMax
    Monitor(s) Displays
    ViewSonic VX2235wm / Dell 17" Generic PnP Anolog
    Screen Resolution
    1680 x 1050 x 4294967296 colors / 1024 x 768
    Hard Drives
    3 x ST3250620AS 250GB SATA IDE
    1 x WDC WD1200JD-00GBB0 120 GB SATA IDE
    PSU
    Enerrmax 535W All-in-one SLI 20/24+6+
    Case
    Antec Sonata
    Cooling
    Antec 12cm SmartCool
    Keyboard
    Logitech LX710
    Mouse
    Logitech MX100 Laser
    Internet Speed
    Bell Canada DSL 12MBps (supposedly)
    Other Info
    2 x HP Pavilion 9700v Laptops
i,ve removed infections rebooted in normal mode and now windows has blocked some of the startup progs,also since setting startup to normal mode i am getting this error message error in c:\windows\system32 dll missing entry:nvsvc start,i presume it,s because i recently updated nvidia display driver.

cat
 

My Computer

Yep, that's one of the NVidia dll's. Try reinstalling the drivers.

Ed
 

My Computer

System One

  • Manufacturer/Model
    Home Grown Desktop
    CPU
    Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
    Motherboard
    ASUS P5B-E
    Memory
    3006 MB
    Graphics Card(s)
    NVIDIA GeForce 8400 GS 512MB
    Sound Card
    Motherboard - SoundMax
    Monitor(s) Displays
    ViewSonic VX2235wm / Dell 17" Generic PnP Anolog
    Screen Resolution
    1680 x 1050 x 4294967296 colors / 1024 x 768
    Hard Drives
    3 x ST3250620AS 250GB SATA IDE
    1 x WDC WD1200JD-00GBB0 120 GB SATA IDE
    PSU
    Enerrmax 535W All-in-one SLI 20/24+6+
    Case
    Antec Sonata
    Cooling
    Antec 12cm SmartCool
    Keyboard
    Logitech LX710
    Mouse
    Logitech MX100 Laser
    Internet Speed
    Bell Canada DSL 12MBps (supposedly)
    Other Info
    2 x HP Pavilion 9700v Laptops
hi ed,

i cleaned up those infections not much change to my system,can,t get ktmrm running,is it an important service that i need it to run or can i leave it as it is.
 

My Computer

If you're not using stuff like Microsoft’s Personal Web Server, or Microsoft SQL Server, it's probably safe to disable it. You might have to disable Distributed Transaction Coordinator, too. Try it and see how it goes.

Ed
 

My Computer

System One

  • Manufacturer/Model
    Home Grown Desktop
    CPU
    Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
    Motherboard
    ASUS P5B-E
    Memory
    3006 MB
    Graphics Card(s)
    NVIDIA GeForce 8400 GS 512MB
    Sound Card
    Motherboard - SoundMax
    Monitor(s) Displays
    ViewSonic VX2235wm / Dell 17" Generic PnP Anolog
    Screen Resolution
    1680 x 1050 x 4294967296 colors / 1024 x 768
    Hard Drives
    3 x ST3250620AS 250GB SATA IDE
    1 x WDC WD1200JD-00GBB0 120 GB SATA IDE
    PSU
    Enerrmax 535W All-in-one SLI 20/24+6+
    Case
    Antec Sonata
    Cooling
    Antec 12cm SmartCool
    Keyboard
    Logitech LX710
    Mouse
    Logitech MX100 Laser
    Internet Speed
    Bell Canada DSL 12MBps (supposedly)
    Other Info
    2 x HP Pavilion 9700v Laptops
hiya ed,

ktmrm service still won,t start,as you probably noticed i gave up trying for a while,i was spending too much time on computer.I think i,ve found the reason why it won,t start,this is what i,ve just found in event viewer.The open procedure for service "MSDTC"in DLL "c:\windows\system32\msdtcuiu.dll" failed.Performance Data for this service will not be available.The first four bytes of the data section contains the error code.when i clicked on eventviewer online help all it came back with was the service may not have initialized properly when windows was installed.

catb
 

My Computer

Did you disable both services? Why is it still trying to start?

Ed
 

My Computer

System One

  • Manufacturer/Model
    Home Grown Desktop
    CPU
    Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
    Motherboard
    ASUS P5B-E
    Memory
    3006 MB
    Graphics Card(s)
    NVIDIA GeForce 8400 GS 512MB
    Sound Card
    Motherboard - SoundMax
    Monitor(s) Displays
    ViewSonic VX2235wm / Dell 17" Generic PnP Anolog
    Screen Resolution
    1680 x 1050 x 4294967296 colors / 1024 x 768
    Hard Drives
    3 x ST3250620AS 250GB SATA IDE
    1 x WDC WD1200JD-00GBB0 120 GB SATA IDE
    PSU
    Enerrmax 535W All-in-one SLI 20/24+6+
    Case
    Antec Sonata
    Cooling
    Antec 12cm SmartCool
    Keyboard
    Logitech LX710
    Mouse
    Logitech MX100 Laser
    Internet Speed
    Bell Canada DSL 12MBps (supposedly)
    Other Info
    2 x HP Pavilion 9700v Laptops
hi ed,

both services are disabled so i don,t know why ktmrm is trying to start up,there are loads of wierd things happening now,boot up time is very quick,but when i try to open any programs they seem to take forever to load,as soon as they do load screen goes white and not responding no matter what i open up,don,t know if i,m right but i,m beginning to think there,s a program on my system that does,nt agree with it,but where do i start to find out.

catb
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Home Grown Desktop
    CPU
    Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
    Motherboard
    ASUS P5B-E
    Memory
    3006 MB
    Graphics Card(s)
    NVIDIA GeForce 8400 GS 512MB
    Sound Card
    Motherboard - SoundMax
    Monitor(s) Displays
    ViewSonic VX2235wm / Dell 17" Generic PnP Anolog
    Screen Resolution
    1680 x 1050 x 4294967296 colors / 1024 x 768
    Hard Drives
    3 x ST3250620AS 250GB SATA IDE
    1 x WDC WD1200JD-00GBB0 120 GB SATA IDE
    PSU
    Enerrmax 535W All-in-one SLI 20/24+6+
    Case
    Antec Sonata
    Cooling
    Antec 12cm SmartCool
    Keyboard
    Logitech LX710
    Mouse
    Logitech MX100 Laser
    Internet Speed
    Bell Canada DSL 12MBps (supposedly)
    Other Info
    2 x HP Pavilion 9700v Laptops
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