Account is administrator, but cannot change User Accounts

V

vistauseratwork

New Member
I am using Vista Home Premium 64bit. I currently have two accounts set up as an administrator. One as my standard user account, the other 'administrator' account I created awhile back when Adobe tech support helped me create it to troubleshoot installing adobe apps.

If I go to Control Panels - -> User Access, when I select any of the links "Change your account name", "Change your account type", Manage another account" or "Turn User Account Control on or off" nothing happens.

Well, I should say, I get a windows UAC dialog asking if I 'Agree' to make changes or whatever, but then nothing happens.

I did try starting my PC in SafeMode, but no change.
I tried starting up by setting 'msconfig' to have all services/startup items off, but that didn't help.

I can type "control userpasswords2" to access stuff, but I'm not sure if that helps me in anyway, since I'm new to Vista.

Thanks!
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Dell HID-compliant mouse
vistauseratwork said:
Thanks, I'll check out Vista administrator.

I don't think I have any viruses, but I'll double check. Running Norton 360.
Click to expand...

I would recommend that you download and install Malwarebytes:

Malwarebytes

And run a full scan with that and upload the log for us please.

Tom
 

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics Card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD
    Seagate Barracuda 2TB 7200rpm
    2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
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