Solved The user profile service problem?

hilly · Oct 3, 2010

My in-law's laptop gives the error "the User Profile Service service failed the logon --- User Profile cannot be loaded" when they try to startup.

The solution for this error on other threads appears to assume that you can gain access to the machine in other ways to gain access to the registry to correct the issue.

I cannot find a way in to circumvent the problem, historically access in safe mode would do this but that is not an option from F12 or F2 on start up on this machine that I can find. It is a Dell Studio running Windows Vista Home Premium.

All I get on start up is the user logon screen from where input of the correct password gives me the error. I seem to have no way round it.

Any thoughts from anyone that might help? Must be something obvious but it is new to me.

Thanks for any ideas

Lorien · Oct 3, 2010

Try to access Safe Mode by repeatedly clicking the F8 button during bootup until the menu appears and then choose Safe Mode or Safe Mode with Networking.

Then see if the following helps resolve the problem: http://www.vistax64.com/tutorials/1...-failed-logon-user-profile-cannot-loaded.html.

I hope this helps.

Good luck!

hilly · Oct 3, 2010

Lorien,

Thanks for this. I accessed the basic tools and fixed the problem through a system restore.
Thanks for your time a great help

Lorien · Oct 3, 2010

It was my pleasure - glad I could be of help. And thanks for the feedback - it is appreciated.

Don't forget to close out the thread by clicking the far right triangular icon at the top of your post and typing "solved" in the box and submitting it. The moderators will notice and put a green check next to the thread title. That way others seeking answers by searching the forums will know that this thread contains a solution to the issue identified in the title - and people seeking to help will not waste time checking out this thread since it has been resolved.

And welcome to Vista Forums! Now that you know where we are, bookmark the site and post anytime you have further questions or problems or if you just want to browse and learn (especially the Tutorial section offers some excellent advice on a wide variety of topics) or even if you want to try to help answer a question if you happen to see one where you know the answer and it hasn't already been posted. While it most likely won't be me the next time (though it might), there are many very skilled, experienced, knowledgeable, and friendly people here who, like me, volunteer their time to help others and one or maybe even several will respond to your post to assist you. While there are other forums on the web that do this sort of thing, you've now found what I think is the best (and I've posted in and/or checked out quite a few) so don't lose this link - you never know when it might come in handy again.

Good luck and best wishes.

Solved The user profile service problem?

hilly

New Member

My Computer

System One

Lorien

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My Computer

System One

hilly

New Member

My Computer

System One

Lorien

Account Suspended

My Computer

System One