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Printer Not Responding

  1. #1



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    Printer Not Responding

    When trying to print test page I get "Printer Not Responding" with my Canon Pixma MX340. All other computers on the wireless network set up fine and all print.

    This is not a new issue to my computer. My previous printer was a wireless HP 7200 and it quit printing about 3 weeks ago. I had a Vista update auto install and my computer wouldn't work. I had to restore to an earlier date. Since then the printer doesn't respond.

    I've reinstalled the drivers directly from the Canon site.

    Any help would be appreciated.

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  3. #2
    richc46's Avatar

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    Re: Printer Not Responding

    Welcome
    Go to devices and printers (possibly device manger in Vista) and make sure that there are no yellow markers by printer driver. Make sure that the printer is recognized aand that drivers are installed.

    If they are not download the proper driver from the website. Download to your desktop
    Turn off internet, unattach the printer. Do not attach until told to do so
    Then reboot and it should work
    Be sure that you are using the corrrect driver and it is the most up to date.
    Go to the vista compatibilty center and make sure that your printer is comptible with Vista.
    Be sure that you have all the Vista SP2s, 2.
    Try installing the way shown here if my method does not work
    How to Add a Printer in Vista | eHow.com

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  4. #3



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    Re: Printer Not Responding

    When I first checked, the printer driver was not in Device Manager. I installed using Canon CD and driver showed up. Followed steps above to not be connected to network during install until was requested. Still have same issue with printer not responding.

    I have set up 2 other laptops with Vista and they are working. One using Canon website driver and one with CD driver.

    I am convinced it is Vista related and not software install. I have now installed the printer about 10 times using different methods...Including the one from EHow.com.

    Any other ideas are appreciated.

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  5. #4
    richc46's Avatar

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    Re: Printer Not Responding

    Are you sure that the driver on the CD is the correct one for Vista and the platform that you are on (32 or 64)?

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  6. #5



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    Re: Printer Not Responding

    monitor pic

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  7. #6



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    Re: Printer Not Responding

    Quote Originally Posted by richc46 View Post
    Are you sure that the driver on the CD is the correct one for Vista and the platform that you are on (32 or 64)?
    Good question, it worked on my other 32 bit laptop.....Is it easy to tell if it is 32 or 64 bit driver?

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  8. #7
    richc46's Avatar

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    Re: Printer Not Responding

    The CD should tell you the applicable software that can be used.

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  9. #8



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    Re: Printer Not Responding

    After viewing the files on the CD, it has all drivers for XP/Vista 32 and 64

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  10. #9
    richc46's Avatar

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  11. #10



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      Thread Starter

    Re: Printer Not Responding

    Still not working

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