Forgot password on UAC

X

Xen

Member
(this is for a friend's computer)

The only account I can logon to Account A, but Account B is the one with the password. Found this guide:
http://www.vistax64.com/tutorials/1...-failed-logon-user-profile-cannot-loaded.html

Okay so this is what I did. I tried to follow that guide. No admin account so it lead me to this guide:
http://www.vistax64.com/tutorials/123496-safe-mode.html

"C) Click on Continue in the UAC prompt."

Which was a dead end, which lead me to this work-around guide:

http://www.vistax64.com/tutorials/88009-advanced-boot-options.html

Which lead me to zero administrator account. Then I found out the admin account might not be active. Which lead me to this guide:

http://www.vistax64.com/tutorials/67567-administrator-account.html

Except when I entered in the first step it said:
"System error 5 has occurred.

Access is denied."

Found out the problem. Turns out I need an elevated command prompt, via this guide:
http://www.vistax64.com/tutorials/181765-elevated-command-prompt.html
Except: "4. Click on Continue in the UAC prompt."
X__________X
 

My Computer

System One

Hello Xen, and welcome to Vista Forums.

You could also try doing a System Restore at boot using a restore point dated before the this error to see if it may be able to fix this.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Update:
So I was in Safe Mode once more and I clicked on the Account B and it logged me in, but when I type in cmd, regedit, or when I'm in the User Account menu to try and change the account type, manage another account -- all of these clicks do absolutely nothing. Nothing loads.
 

My Computer

System One

Brink said:
Hello Xen, and welcome to Vista Forums.

You could also try doing a System Restore at boot using a restore point dated before the this error to see if it may be able to fix this.

Hope this helps,
Shawn
Click to expand...

I tried doing this initially but all the points on the computer are from way before 60 days and the most recent three failed.
 

My Computer

System One

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Yeah I did, I just forgot to link that in the tutorials I did, or something, but yeah it failed on me because I needed to have an elevated command prompt (mine didn't say system32) but to do that you need UAC...back to square one lol
 

My Computer

System One

UAC is disabled in Safe mode if I remember rightly
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Dell HID-compliant mouse
Okay so I'm in the Admin account, and once again, nothing works. However I saw this: "Manually renaming the C:\Users\(User Name) user profile folder." Tried doing that -- it said the file or folder does not exist. This computer belonged to my friend's parents, and I feel like they tried to delete a user really improperly. Is this beyond repair? Also, I can't update the computer either. It tries, but it fails. Also also, the recovery disk they supplied me with I think was for a different type of Windows, because it doesn't work. I'm not sure how to do a complete reset -- don't you have to register Windows and all that? Wouldn't the serial numbers and everything that showed that you bought Windows get erased if you wiped the computer clean? Finally -- keep in mind that this computer can't update and can't do a system restore. I feel like they deleted some key files or something.
 

My Computer

System One

Xen,

At this point, I think it may be best for you to get the correct recovery disc for your computer from your friend's parents and just reinstall Windows 7.

What brand and model is the computer? If it's a OEM computer, it may have a recovery partition that you can use to reinstall Windows 7 with.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
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