Can't install new mouse

deltatrainer

New Member
I just found this forum and hope someone can help since the alternative is a $400.00 office visit by Staples. We purchased a used Vista 32Bit system late last year for our new business. The system seems to work well but for the last several months I have been trying to replace the PS2 mouse that came with the system with anything else. I have tried three different types of mouse, including a trackball (that I really prefer). They have all been different, wireless and wired USB units. Some are plug and play and some require software installation. Each one winds up the same way, a message at the end that the mouse was not installed. The old PS2 mouse gets plugged back in and I start tearing my hair out again. This must be an old problem but I can't find an answer.

Thanks
 

My Computer

System One

  • Manufacturer/Model
    Compaq SR5450F
Welcome
Go to website of your mouse
Install
Go to windows upadate and set to notify and not install
Hope it works.
When you get an mouse update that is not wanted, right click on it, and set to hide

You can find all these locations by typing same in search by start button

After you install the driver go to device manager make sure it is properly installed.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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