Desktop

S

sharirazwan

Member
Hi,
I'm currently running windows Vista Home Premium sp2 with up to date Kaspersky Internet Security 2012 (ORIGINAL LICENSE), Ccleaner.exe install, Tune up Utilities 2011.exe (ORIGINAL LICENSE) install

I have 1 problem and it is about my Desktop. When I log on there is a pop up appear and it said that some file cannot be loaded. Moreover it also wrote that it can be deleted in regedit but I didn't found the file in regedit. So what should I do? I put some screen capture picture that I take after I log on. Please take look and if you have any solution please tell me.
 

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  • ERROR.jpg
    ERROR.jpg
    16.2 KB · Views: 21

My Computer

System One

It sounds like someting could be making an entry in the RunOnce Registry key. As soon as it runs it, it removes it from the Registry. It's usually for installs that need to resume after a reboot. But malware sometimes uses it. Or it could be a broken install.

I would download and run Malwarebytes full scan:

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

The free version is fine for scanning:

Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion m9515y
    CPU
    Phenom X4 9850
    Memory
    8 GB
    Graphics Card(s)
    Some Radeon Cheapie with 512 MB Ram
    Monitor(s) Displays
    CRT
    Screen Resolution
    1280x1024
    Hard Drives
    750 GB SATA 3G
    2 SIIG Superspeed docks w/WD Caviar Black Sata II or III
Hello, also noted was the fact you have Ccleaner, open that up and look in the start up programs and verify what is supposed to be opening up is marked as YES , and other stuff is disabled or showing NO .
I find that when i install programs or uninstall, that my startups need to be checked out and only starting what i want to start.
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    PS/2 Compatible Mouse
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
Hi
Thank you 4 your solution. I scan my computer all day long but no malware or virus found. So what should I do next? Here a picture that I took where trouble file located in the registry and a data about what running on my startup (from Ccleaner). Please take a look.
 

Attachments

  • ERROR 2.jpg
    ERROR 2.jpg
    80.7 KB · Views: 30
  • startup.txt
    5.7 KB · Views: 32

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Install WinPatrol free version.
BillP Studios - WinPatrol

By default it should install to start automatically when Windows starts.
It sits in the System Tray and watches certain system settings and locations.

If something puts an entry in the Run or RunOnce or even the StartUp Folder, it will notify you. Maybe you can catch which app is putting it in.

edit: from the screen shot it looks like it's using a Load key which is unusual. Usually apps stick stuff in Run or RunOnce. Maybe that's why nothing is cleaning it out.

Start WinPatrol and delete the key. See if WinPatrol detects something putting it back.

But as suggested a Restore Point might be the simplest fix.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion m9515y
    CPU
    Phenom X4 9850
    Memory
    8 GB
    Graphics Card(s)
    Some Radeon Cheapie with 512 MB Ram
    Monitor(s) Displays
    CRT
    Screen Resolution
    1280x1024
    Hard Drives
    750 GB SATA 3G
    2 SIIG Superspeed docks w/WD Caviar Black Sata II or III
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