Solved Pictures disappeared

Mike214

Mike214

Member
My daughter was looking through her pictures on her vista x64 system. She was looking at a folder in C:\users\Becky\pictures\events which had several folders. Then poof, they disappeared.
  • I have turned on "show hidden" files,
  • I have turned on "show known extensions",
  • I've searched to see if she happened to drag and drop them,
  • I've check the recycling bin,
  • I've tried shadowexplorer, only one date to restore from and that was after the incident
  • I've tried a system restore, again only one date to restore from and that was after the incident
  • It not all pictures, just ones from the ...\pictures\events folder
I have stumbled across the missing folder structure in "C:\Users\Becky\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\Becky\Pictures\Events" however it just the folder structure, no files, all folders are empty

She's heart broken as she's lost several years of high school photos, along with photos from a trip to Europe. Anyone have any ideas? Any help would be greatly appreciated.
 

My Computer

System One

Welcome
Download and try shadow explorer, you will find the missing documents. This time make sure that you go back far enough. System restore will not work in this situation
http://www.shadowexplorer.com/
If you are sure that you did the above properly, download and try recuva.
http://www.piriform.com/recuva
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I've tried shadow explorer, but there is only one restore point to select from. The pictures disappeard on 12/24/11 and the ONLY restore point to select from in shadow explorer is todays date 12/26/11.
 

My Computer

System One

I have added to my post, read again.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Wish you luck.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I can think of only one more thing. Go to search and type the names of several of the pictures. It may be something like Becky in Rome, etc. If that does not work you can try option 2 here
http://www.vistax64.com/tutorials/148461-personal-user-folder-restore-missing-folder.html
I dont know what could have happened. All events like this in the past were found either by shadow or recuva. I do wish you luck


Edit: Before the above 2 download Windirstat, it will show you everything that is on your hard drive.
Talk to your daughter the version given, does not really sound logical. Find out exactly what happened. Did you temporarily lose power while viewing the pics? Was there some other type of malfunction?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
On recuva before you start a scan there is an option for a deep scan. Although that is long perhaps that will turn up something. First though instead of searching for pics only on a specific folder, search for all docs on the entire drive.
 

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
Recuva actually did find stuff, a lot of stuff. I have since recovered them all and now the daughter has the task of sorting out her files from the meaningless files. But we were able to restore them, thank you everyone.
 

My Computer

System One

Hello, goes without saying that she needs to put all of those on a backup cd/dvd . right ? She got very lucky, but, if there were anyway to find those, given the circumstances, Recuva was the tool to use. Good job on the recovery.
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    PS/2 Compatible Mouse
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
We were glad to help and hope that you have a great New Year
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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