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Microsoft said my vista is counterfait but IT ISN'T

  1. #1



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    Microsoft said my vista is counterfait but IT ISN'T

    I purchased Vaio /Vista business in 2007
    In 2010 I got assistande from Microsoft because I couldn't install updates...at this time above all it was verfied my vista is original of course !!
    since two months it looks counterfait...works very slow and microsoft office freezes....is why?
    the serial number at the back of my Vaio is the same than if I check (F2) .... because is ORIGINAL.
    If I go to System, it says it is not registered ...
    after 5 years working well ?????
    and Microsoft assistance is closed since July 2011
    I guess is a virus, but no way to find out !!!
    Who can help me? Please ....


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  2. #2
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    Re: Microsoft said my vista is counterfait but IT ISN'T

    I am sorry that you are having problems. Make a full anti virus scan and then download and make a full scan with malwarebytes.

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  3. #3



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    Re: Microsoft said my vista is counterfait but IT ISN'T

    Thank you, I already did, but there are some files protected by password (??) antivirus can't scan .....
    Now I am installing new antivirus...let's see if is able to find out ....

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  4. #4
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    Re: Microsoft said my vista is counterfait but IT ISN'T

    Quote Originally Posted by amalara View Post
    Thank you, I already did, but there are some files protected by password (??) antivirus can't scan .....
    Now I am installing new antivirus...let's see if is able to find out ....
    For those tricky and hard to find viruses, a personal anti virus i use is called Spybot S&D. Heres a link.

    Download | Spybot ©

    Best of all, its free.

    Although I don't think that it scans files as you go, here is one to use in the future that will tell you about the virus BEFORE you download it. Prevx 3.0

    Download Prevx 3.0

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  5. #5



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    Re: Microsoft said my vista is counterfait but IT ISN'T

    Thank you, I have installe spybot, and after scanning there are a lot troubles, but when I try to repare, it says I don't have authorization !!!
    cannot create file C:\winint.ini access rejected !!!
    Now ???

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  6. #6
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    Re: Microsoft said my vista is counterfait but IT ISN'T

    No problem! Now that we have found the source to be a virus, we can continue with removing it.

    Are you on an administrator account? have you disabled UAC (only if there is more than one account on the computer)

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  7. #7



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    Re: Microsoft said my vista is counterfait but IT ISN'T

    yes, I am the sole administrator ....but why it can't be seen ???

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  8. #8
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    Re: Microsoft said my vista is counterfait but IT ISN'T

    Quote Originally Posted by amalara View Post
    yes, I am the sole administrator ....but why it can't be seen ???
    Did you run the Spybot S&D as administrator?

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  9. #9



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    Re: Microsoft said my vista is counterfait but IT ISN'T

    No, I didn't.
    Should I do ???
    How ?

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  10. #10
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    Re: Microsoft said my vista is counterfait but IT ISN'T

    Its simple, Right click "spybot S&D" on your desktop, and click "Run as administrator"

    It should look like this.

    run-administrator.gif

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Microsoft said my vista is counterfait but IT ISN'T

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