Can't Run System Restore

butch

Member
Hi,

I tried to run System Restore as per replied advice from my earlier thread "Did I Screw UP)...... (Windows 64 Home Premium Hp Pavillion DV7) ..... After System Restore ran from the date that I chose, I got an error that said it did not complete or change anything, so I ran it again and got the same message........ What do you suggest that I do to find out what this error is??? I am listing the message below exactly as it was shown on the screen when it came up during the proceedure.

The Exception Unknown Software Exception ( Oxc0000005) occurred in the application
at location 0x76e07f3e

Thanks for any help
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv7-1245dx
    CPU
    AMD Turion x2 dual core mobile
    Memory
    4 gb
    Graphics Card(s)
    ATI Radeon HD 3200

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thanks for the help Rich,

I installed Malwarebytes Anti Virus more than a year ago and I run it regularly, atleast when I Defrag... every month,.. sometimes more.... Nothing ever shows up on it after I run it. This error has been coming up on the screen ..... (sometimes).....but not always for quite sometime, when I shutdown the notebook after I am through using it. It's a pain in the butt when I try to do something like this and up comes this message.

Could it be something that didn't completely finish loading, an update maybe? or a website with pop ups in the background??
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv7-1245dx
    CPU
    AMD Turion x2 dual core mobile
    Memory
    4 gb
    Graphics Card(s)
    ATI Radeon HD 3200
Try to restore in safe mode.
Read my entire first post
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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