HP laptop with vista won't boot

C

Cynbot

Member
Hello everyone,

I am writing this post because I have a HP laptop with Vista and since wednesday it won't boot.
When I turn it on it brings me to the recovery mode but it won't load all I get is the blue background from the recovery mode and the cursor that can move.
I tried a hard drive test from BIOS the quick test pass with no problem but the extensive test freezes at 49%.
The safe move will load, but all I get is the black background with the windows safe mode watermark on top and bottom of the screen and the cursor than I can move.The windows bar won't load.
I've tried the last good configuration but it gets me on the recovery mode which as usual freezes.
I don't have the recovery vista dvd since it was preinstalled on the computer when I bought it and they didn't give the dvd with the computer.
I am a student with absolutely no money and I don't know if it's the software or hardware that need to be fixed.
Does anybody know how I can fix this and start studying on my laptop again?Can anyone tell me how I can make sure my hd works or how to troubleshoot this won't boot problem?
Any help you give will be really appreciated.
 

My Computer

System One

Most laptops from HP and Dell have an option to reset the system to factory default. The downside is that everything else you've installed is lost. On my Dell workstation, I believe I have to hit F5 or F8 to get to that option. I can access boot options via F12. As I understand it, you can get a recovery disc from HP.

The only other option I can think of is to remove the CMOS battery for a few minutes and then reinsert it. I don't know how you do that on a laptop where most of the internals are inaccessible (without violating the warranty, if it's still in effect).
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Keyboard
    Logitech MX 3200
    Mouse
    Logitech MX 600
    Internet Speed
    30 Mbps
The factory reset option doesn't appear for me and I really don't want to loose all my files.
When I go to boot options they only offer to boot to recovery mode and I don't see vista, but it's listed on the bios.
The hard drive quick test passes but the comprehensive test freezes at 49% so I asked and someone has sent me the files I needed to try and do a Vista recovery.
I really don't know if it's the hard drive or the vista thats broken and I don't think there's a way for me to make sure and troubleshoot the problem so we'll go correct the software first and then see if the problems solved and if vista will boot, if only just long enough for me to copy and save my files.
This is so frustrating and I really hope I can fix this.
Thank you for your help and if anyone has a suggestion please post because I am out of options.
 

My Computer

System One

There's a program for recovering your files when you can't boot but, for the life of me, I can't remember its name. I know that's no help. Maybe Richc46 will see this.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Keyboard
    Logitech MX 3200
    Mouse
    Logitech MX 600
    Internet Speed
    30 Mbps
I would suggest you backup your data before doing anything else. That way uif something goes wrong when you are trying to repair the OS, you won't lose the data:

See here: Emergency Kit - save your files from a dead OS - Windows 7 Help Forums

Do you have a Vista install DVD you can use to attempt repairs after you backup your data? If not, post here and ask Peter (Ex_Brit) to send you the link to the versions of Vista you need, 32 or 64. Include your E-mail addresse4d mucked up, like abc at xyz DOT com then edit your post and remove it as soon as you receive the link.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64
    Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s)
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce GTX 750, Intel(R) HD Graphics 4600
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Samsung 27" C27F398 Curved Monitor
    Screen Resolution
    1920 x 1080 (HDMI)
    Hard Drives
    Samsung SSD 840 EVO 250GB
    Seagate ST2000NM001 2TB
    Seagate ST31500341AS 1.5TB
    PSU
    500W
    Keyboard
    Dell USB
    Mouse
    Lenovo USB
    Internet Speed
    50MB Down, 10MB Up
  • Operating System
    Windows 7 Pro X64
    Manufacturer/Model
    HP xw4400 Workstation
    CPU
    Intel Pentium D Dual 3.4Ghz
    Motherboard
    HP 0A68h
    Memory
    5GB
    Graphics card(s)
    ATI FireGL V3300
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer KN242HYL 24" (KVMS)
    Screen Resolution
    1920X1080
    Hard Drives
    Seagate ST3120026As 120GB SATA (boot)
    Toshiba DT01ACA200 2TB SATA
    Mouse
    Logitech via KVMS switch
    Keyboard
    Dell USB via KVMS switch
    Internet Speed
    50 Down, 10 Up
    Other Info
    Apache Web Server since 2001

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Keyboard
    Logitech MX 3200
    Mouse
    Logitech MX 600
    Internet Speed
    30 Mbps
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