Solved after I resume from sleep the PC (hard) reboots

Himeko7

Member
Having this issue for a while: after I resume from sleep the PC (hard) reboots. Windows logs show nothing meaningful, simply the usual "the shutdown at xxx was unexpected" blah blah.

Tired of trying the 1001 ~solutions found here and elsewhere I tested a fresh w7 install on another disk, installed all drivers, and tried to setup the same environment as the main disk:

daemon tools virtual br drive
ramdrive with \tmp on there
pagefile disabled
some drives on truecrypt
software for logitech LCD keyboard and Corsair gaming mouse
gamepad driver
all usb hubs connected
cheap chinese front panel with USB3 through small pci-ex (via chip)
asus aids suite

few stuff I thought might be causing the issue

but nothing, sleep works 100%


Now, sure, I could reinstall w7, but given the amount of stuff I got customized and installed on this system, going fresh is a major pain in the ass. Asking for solutions is obviously pretty hard given the amount of possible causes and debug information I would have to be supplying, so I just want to ask for this:

is there any way I can "catch"/debug what is causing the reboot? like.. monitor everything that's happening when I resume until the hard reset? (windows logs are useless)
 

My Computer

System One

  • CPU
    i5-2500K
    Motherboard
    Asus P8Z68-V Pro
    Memory
    16 GB
    Graphics Card(s)
    Asus GTX 660
    Sound Card
    Asus Xonar DX
    Monitor(s) Displays
    27", 24", 50"
Let us know if it happens in safe mode. This information would be a big help.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Let us know if it happens in safe mode. This information would be a big help.

Errr I don't think sleep is available in safe mode.
 

My Computer

System One

  • CPU
    i5-2500K
    Motherboard
    Asus P8Z68-V Pro
    Memory
    16 GB
    Graphics Card(s)
    Asus GTX 660
    Sound Card
    Asus Xonar DX
    Monitor(s) Displays
    27", 24", 50"

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT

My Computer

System One

  • CPU
    i5-2500K
    Motherboard
    Asus P8Z68-V Pro
    Memory
    16 GB
    Graphics Card(s)
    Asus GTX 660
    Sound Card
    Asus Xonar DX
    Monitor(s) Displays
    27", 24", 50"

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT

My Computer

System One

  • CPU
    i5-2500K
    Motherboard
    Asus P8Z68-V Pro
    Memory
    16 GB
    Graphics Card(s)
    Asus GTX 660
    Sound Card
    Asus Xonar DX
    Monitor(s) Displays
    27", 24", 50"

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Went through most of that already before making my 1st post here. Isn't there any way to log what's going on after the resume? trace what's triggering the reset?
 

My Computer

System One

  • CPU
    i5-2500K
    Motherboard
    Asus P8Z68-V Pro
    Memory
    16 GB
    Graphics Card(s)
    Asus GTX 660
    Sound Card
    Asus Xonar DX
    Monitor(s) Displays
    27", 24", 50"
Yes, there is. It is rather difficult to decipher, but if you have patience you may be able to figure out the problem. We will help if requested.
Go to search and type event viewer. Check for errors, etc in the administrative section
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
  • Cleared all logs
  • Did sleep
  • Touched keyboard to wake up
  • Blank screen, had to hard reset
  • Since hybrid sleep was on, the system resumed
  • Nothing in the logs about the failure

tEkupiV.png
 

My Computer

System One

  • CPU
    i5-2500K
    Motherboard
    Asus P8Z68-V Pro
    Memory
    16 GB
    Graphics Card(s)
    Asus GTX 660
    Sound Card
    Asus Xonar DX
    Monitor(s) Displays
    27", 24", 50"
Noticed something odd, the times when it's a blank screen rather than reboot, I tried to enter my user account password as the keyboard seemed to be working (numlock etc respond), so after password + enter I hear the usual user logon sound, as if the computer is actually running normally, but there is no video signal.
 

My Computer

System One

  • CPU
    i5-2500K
    Motherboard
    Asus P8Z68-V Pro
    Memory
    16 GB
    Graphics Card(s)
    Asus GTX 660
    Sound Card
    Asus Xonar DX
    Monitor(s) Displays
    27", 24", 50"
Is this a laptop? If so there might be a hot key combination to reactivate the monitor. Check your instruction manual.
 

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
When the blank screen occurs, and I logon the user and leave it like that, exactly 10 minutes later the PC reboots on its own.

Nothing meaningful in windows logs as usual

hN2YXin.png
 

My Computer

System One

  • CPU
    i5-2500K
    Motherboard
    Asus P8Z68-V Pro
    Memory
    16 GB
    Graphics Card(s)
    Asus GTX 660
    Sound Card
    Asus Xonar DX
    Monitor(s) Displays
    27", 24", 50"
Is this a laptop? If so there might be a hot key combination to reactivate the monitor. Check your instruction manual.

Nope. Full specs:

  • Mobo: Asus P8Z68-V Pro (z68 chipset)
  • CPU: Sandy Bridge i5-2500K with mild oc at 4 Ghz, average idle temp 40C over 25-30C room temp
  • Cooler: Corsair H70 water cooling kit
  • OS: Win7 x64
  • Video: Asus GTX 660, idle temp 42C
  • Sound: Asus Xonar DX Pci-e
  • Monitors: Asus MX279H (27" IPS) HDMI->DVI, BenQ G2400W (24" TN) DVI, LG 50PA5500 (50" Plasma) HDMI
  • PSU: Corsair TX650
  • Mouse: Corsair M95
  • Keyboard: Logitech G510
  • SSD: Sandisk Extreme 240GB
  • Disks: 2x 4TB Western Digital
  • Extras: Pci-E USB3.0 front panel mod with Via chip, 32GB USB 3.0 JetFlash Transcend, Memcards reader
  • DVD: Misc Samsung drive
  • Ram: 16GB (4x Gskill modules on XMP timings)



  • Disabled onboard peripherals: bluetooth, audio, GPU, extra sata ports by JMicron chip, Firewire
  • Mobo has latest bios, Videocard has latest bios, everything has latest drivers and Windows has all updates installed.
  • 2GB Ramdisk for \tmp from QSoft
  • SSD with Windows on Intel SATA 6Gb port


Meaningful software installed:
  • Comodo Firewall + HIPS
  • VMWare Player
  • Truecrypt
  • VNC Server
  • Daemon Tools virtual drive
  • Ai Suite III
  • Fraps
 

My Computer

System One

  • CPU
    i5-2500K
    Motherboard
    Asus P8Z68-V Pro
    Memory
    16 GB
    Graphics Card(s)
    Asus GTX 660
    Sound Card
    Asus Xonar DX
    Monitor(s) Displays
    27", 24", 50"
What do you have PCI-E set to on Power Options?

PCE-EPwr.jpg
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64
    Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s)
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce GTX 750, Intel(R) HD Graphics 4600
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Samsung 27" C27F398 Curved Monitor
    Screen Resolution
    1920 x 1080 (HDMI)
    Hard Drives
    Samsung SSD 840 EVO 250GB
    Seagate ST2000NM001 2TB
    Seagate ST31500341AS 1.5TB
    PSU
    500W
    Keyboard
    Dell USB
    Mouse
    Lenovo USB
    Internet Speed
    50MB Down, 10MB Up
  • Operating System
    Windows 7 Pro X64
    Manufacturer/Model
    HP xw4400 Workstation
    CPU
    Intel Pentium D Dual 3.4Ghz
    Motherboard
    HP 0A68h
    Memory
    5GB
    Graphics card(s)
    ATI FireGL V3300
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer KN242HYL 24" (KVMS)
    Screen Resolution
    1920X1080
    Hard Drives
    Seagate ST3120026As 120GB SATA (boot)
    Toshiba DT01ACA200 2TB SATA
    Mouse
    Logitech via KVMS switch
    Keyboard
    Dell USB via KVMS switch
    Internet Speed
    50 Down, 10 Up
    Other Info
    Apache Web Server since 2001
cBJq9zH.png
 

My Computer

System One

  • CPU
    i5-2500K
    Motherboard
    Asus P8Z68-V Pro
    Memory
    16 GB
    Graphics Card(s)
    Asus GTX 660
    Sound Card
    Asus Xonar DX
    Monitor(s) Displays
    27", 24", 50"
Set it to Off, see if that resolves the problem with the Asus GTX 660 card.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64
    Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s)
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce GTX 750, Intel(R) HD Graphics 4600
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Samsung 27" C27F398 Curved Monitor
    Screen Resolution
    1920 x 1080 (HDMI)
    Hard Drives
    Samsung SSD 840 EVO 250GB
    Seagate ST2000NM001 2TB
    Seagate ST31500341AS 1.5TB
    PSU
    500W
    Keyboard
    Dell USB
    Mouse
    Lenovo USB
    Internet Speed
    50MB Down, 10MB Up
  • Operating System
    Windows 7 Pro X64
    Manufacturer/Model
    HP xw4400 Workstation
    CPU
    Intel Pentium D Dual 3.4Ghz
    Motherboard
    HP 0A68h
    Memory
    5GB
    Graphics card(s)
    ATI FireGL V3300
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer KN242HYL 24" (KVMS)
    Screen Resolution
    1920X1080
    Hard Drives
    Seagate ST3120026As 120GB SATA (boot)
    Toshiba DT01ACA200 2TB SATA
    Mouse
    Logitech via KVMS switch
    Keyboard
    Dell USB via KVMS switch
    Internet Speed
    50 Down, 10 Up
    Other Info
    Apache Web Server since 2001
Same result, blank screen.

is there any way I can "catch"/debug what is causing the reboot? like.. monitor everything that's happening when I resume until the hard reset? (windows logs are useless)
 

My Computer

System One

  • CPU
    i5-2500K
    Motherboard
    Asus P8Z68-V Pro
    Memory
    16 GB
    Graphics Card(s)
    Asus GTX 660
    Sound Card
    Asus Xonar DX
    Monitor(s) Displays
    27", 24", 50"
Tried also these with the same results, blank screen:


  • Uninstalled VNC (it includes a mirroring-video driver)
  • Completely cleaned and reinstalled nVidia driver, using Display Driver Uninstaller (formerly Driver Sweeper) from safe mode, the installing latest WHQL after restart.
 

My Computer

System One

  • CPU
    i5-2500K
    Motherboard
    Asus P8Z68-V Pro
    Memory
    16 GB
    Graphics Card(s)
    Asus GTX 660
    Sound Card
    Asus Xonar DX
    Monitor(s) Displays
    27", 24", 50"
Back
Top