Vista will not load

P

pudclarke

New Member
Hello all,
My parents laptop has gone wrong and I am rather stuck on trying to get it up and running again.
When the laptop is switched on, I get a screen saying Windows failed to start. I am given various boot options (safe mode, last known good configuration, start Windows normally etc). Whichever option I choose I then get another message saying to insert the installation disc which they don't have. I bought a recovery disc from eBay but when I run this , I get the following message
'windows could not start because the following file is missing or corrupt:
<Windows root>\system32\hal.dll
Please re-install a copy of the above file.




I assume I can download a copy of this file from the web but I don't have a clue how to install it because Windows won't start.


Any advice would be greatly appreciated as its my parents laptop and they have so much stuff on it and really need to get it back up and running

many thanks
 

My Computer

System One

Do you have a Vista install DVD you can use to attempt repairs? If not, post post here:

Vista ISO download

and ask Peter (Ex_Brit) to send you the link to the versions of Vista you need, 32 or 64. Include your E-mail address mucked up, like abc at xyz DOT com then edit your post and remove it as soon as you receive the link.

The ISO Peter provides has both SP1 and SP2 applied.
Create a DVD from the ISO using ImgBurn.

Boot the DVD, click on Repair your computer on the 2nd screen (I think).
From Command Prompt, run chkdsk c: /f.

See if that resolves the problem.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64
    Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s)
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce GTX 750, Intel(R) HD Graphics 4600
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Samsung 27" C27F398 Curved Monitor
    Screen Resolution
    1920 x 1080 (HDMI)
    Hard Drives
    Samsung SSD 840 EVO 250GB
    Seagate ST2000NM001 2TB
    Seagate ST31500341AS 1.5TB
    PSU
    500W
    Keyboard
    Dell USB
    Mouse
    Lenovo USB
    Internet Speed
    50MB Down, 10MB Up
  • Operating System
    Windows 7 Pro X64
    Manufacturer/Model
    HP xw4400 Workstation
    CPU
    Intel Pentium D Dual 3.4Ghz
    Motherboard
    HP 0A68h
    Memory
    5GB
    Graphics card(s)
    ATI FireGL V3300
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Acer KN242HYL 24" (KVMS)
    Screen Resolution
    1920X1080
    Hard Drives
    Seagate ST3120026As 120GB SATA (boot)
    Toshiba DT01ACA200 2TB SATA
    Mouse
    Logitech via KVMS switch
    Keyboard
    Dell USB via KVMS switch
    Internet Speed
    50 Down, 10 Up
    Other Info
    Apache Web Server since 2001
That is a bad message to get due to what that file does. The only solution is to reinstall windows because either Windows is corrupt or the hard drive is corrupt. I recommend that you download the ISO as per ztucker's link and reinstall. As for downloading a copy on the web, NEVER do that. It could be infected or hacked and replacing it might not even solve the problem. If you need to get their data off use a bootable copy of linux such as ubuntu or knoppix.
 

My Computers

System One System Two

  • Operating System
    Windows 8.1 Industry Pro x64
    Manufacturer/Model
    HP Pavillion Elite HPE-250f
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF
    Screen Resolution
    1920x1080 &1680x1050
    Hard Drives
    1 TB x2
    Other Info
    https://www.cnet.com/products/hp-pavilion-elite-hpe-250f/
  • Operating System
    Windows 2012 R2 Data center/Linux Mint
    Manufacturer/Model
    Dell Poweredge T140
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 360 GB x2
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics Card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD
    1 x 120GB Hitachi 5400rmp
    1 x 650GB Western Digital Elements 5400rpm
    1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset.
    Only ever used a laptop.
    Also use USB Freeview TV Card
    Lenovo Docking Station
    External Speakers
    Other bits a pieces as needed
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