screen goes blank?

gazz496

a mere mortal
Vista Pro
while playing some games not all, my screen goes blank then goes back to normal,
i get a video has failed message, usually quiet i few as they pop up after i'm finished and tell me my video card failed but restarted here's the problem it's self

escription
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Files that help describe the problem
WD-20080821-1903.dmp
sysdata.xml
Version.txt
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: 117
BCP1: FFFFFA80058A64E0
BCP2: FFFFFA6002630390
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1


if anyone knows what this means and how to resolve it if it's even possible that is.

i'm using the 8.8 drivers and have tried the 8.7 and 8.6 and 8.5 drivers to see if they worked but the same thing happens. it happens less when i turn off anti ailiasing!!

any help with this would be great

i reported it to ATI so i'll find out if there is some other problem soon.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
Hi gazz496,

Sounds like the refresh rate needs to be adjusted. If you go to display properties > advanced settings button > monitor tab you can adjust the refresh rate there.

Raj

 

My Computer

cheers raj i'll give that i try it's currently at 60hz so i'll give it a whiz at 75hz see if that helps.


.........ok tried that it gave me the 60hz option and a wonderfull 59hz so not alot i can do there lol

any other suggestions would be much appreciated i'll try just about anything to help solve this problem or any others.
 

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
Sounds like it could be bad drivers or an insufficient PSU.

**edit**

I just noticed you're also having problems with your installation. Perhaps clearing that up will also clear this problem up?
 

My Computer

System One

  • Manufacturer/Model
    Fumz' Flux-Capacitor
    CPU
    E8400
    Motherboard
    DFI LP DK P35-T2RS
    Memory
    4GB G.Skill PC-1066
    Graphics Card(s)
    eVGA 8800 GTS
    Sound Card
    X-Fi XtremeGamer
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    500GB W.D. RE2 Primary
    1TB W.D. Caviar GP WD10EACS
    PSU
    PC Power & Cooling Silencer 610
    Case
    Lian Li Lancool K62
    Cooling
    Thermalright Ultima-90/S-Flex 120mm
    Keyboard
    MS Natural Elite 4000 Ergonomic
    Mouse
    Logitech G5
    Internet Speed
    2.5MB/430
    Other Info
    D-Link DGL 4500
Sounds like it could be bad drivers or an insufficient PSU.

**edit**

I just noticed you're also having problems with your installation. Perhaps clearing that up will also clear this problem up?

huh what installation i was at least not anymore unless your refering to my recent upgrade to ultimate x64 kinda hoping you are?

oh i'm only using a 500 watt psu do i need to upgrade that? it should be fine surely?
 

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
Yes, I'm referring to the issue you have with your upgrade DVD. I have not really been following the thread, but am aware that you've got an issue with your basic Vista installation. Fixing Vista may kill two birds with one stone?

As for your PSU, I don't know if it's good enough or not? Wattage tells you nothing really and is a misleading and meaningless indicator when it comes to graphics cards. The only thing that's important is the amperage on the +12 volt rail. What's yours?

btw, what song is your favorite?
 

My Computer

System One

  • Manufacturer/Model
    Fumz' Flux-Capacitor
    CPU
    E8400
    Motherboard
    DFI LP DK P35-T2RS
    Memory
    4GB G.Skill PC-1066
    Graphics Card(s)
    eVGA 8800 GTS
    Sound Card
    X-Fi XtremeGamer
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    500GB W.D. RE2 Primary
    1TB W.D. Caviar GP WD10EACS
    PSU
    PC Power & Cooling Silencer 610
    Case
    Lian Li Lancool K62
    Cooling
    Thermalright Ultima-90/S-Flex 120mm
    Keyboard
    MS Natural Elite 4000 Ergonomic
    Mouse
    Logitech G5
    Internet Speed
    2.5MB/430
    Other Info
    D-Link DGL 4500
i didn't put myself up as doll's number one fan lol no problems with my installation of vista it was a query as to whether i could upgrade 32 bit to a 64 bit using the upgrade pack i decided to get the full version and do a clean install the problem only started when i changed to vista x64 and goes away wheni turn off anti aliasing so it's going to be a driver fault not heard from ATI on this yet so maybe they have a fix for this issue.

thanks for all your help on this
 

My Computer

System One

  • Manufacturer/Model
    me
    CPU
    intel Q6600 @3.0Ghz
    Motherboard
    gigabyte EP35C DS3R
    Memory
    8 GB OCZ 1066 HPC REAPER
    Graphics Card(s)
    Sapphire 4870 HD 1024mb gddr5
    Monitor(s) Displays
    lg flatron 20.1
    Screen Resolution
    1680x1050
    Hard Drives
    western digital 350gb
    samsung spinpoint 120gb
    PSU
    900w
    Case
    thermaltake aguila
    Cooling
    2x 120mm 2x 10cm
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