9800 GT Vista x64 problem

jwwylie · Nov 18, 2008

I just got a new system as a wedding present and am having trouble getting the graphics card to work. I am fairly certain the card is working fine as we tested it in another system that uses XP and it works.

Until my card came, my friend was loaning me a 8800 which worked fine. Once mine came in I have had problems.

I have an MSI 9800 GT and am running Vista x64 Home Premium.

Only the standard vga driver seems to be stable.
I have installed every NVIDIA forceware version that lists the 9800 GT and none of them work. After installing any of them but the newest beta driver package the system shows the little windows loading bar then has a black screen. With the newest beta drivers windows will come up, but has frequent freezes. When I say freeze I mean the fan and power continue as normal, but the screen stops frozen in a frame and the mouse and keyboard do not respond.

It freezes every time I try to run a 3d game, run dxdiag, or any 3d system test program. It also freezes frequently in Internet explorer, but not Chrome. Often it freezes at a screensaver as well.

I don't think this is a power issue because I have a 700 W power supply which ran the 8800 just fine, and I would think I could get the other drivers to boot windows at least if it was a power issue.

Any thoughts?

pooch · Nov 18, 2008

Hi jwwylie,

Apparently a lot of people are having problems and there does not seem to be any easy fix.
Some things that I have heard to work are;

1, Changing to an earlier driver.
2, swapping the outputs from the graphic card this will maybe mean using a DVI adapter or changing cable
3, (I love this one) Buying a new flatscreen with DVI connecter.
4, On boot up pressing the f8 key and allowing the computer to boot in a low graphics mode, after the computer has booted use the nvidia display panel to select a working resolution.
5, This is normally used with option 4 disable all nvidia apps that start on startup

It seems that no one option works with everyone. so I wish you luck

Pooch

AstaLaVista · Nov 18, 2008

Hmmmm, Acer 22" Widescreen huh, is it the Acer AL2216W by any chance? if so... take a look in here, this may help you out

http://www.vistax64.com/drivers/192795-8800-gts-driver-problems.html

jwwylie · Nov 18, 2008

Interesting, I hadn't considered a monitor problem. I'm not sure what my monitor model is but I will check in to that when I get home. Thanks for the helpful information.

My card has only DVI out, but the monitor has both DVI and VGA in (if I recall). Are you suggesting that doing a DVI to VGA cable might help?

pooch · Nov 18, 2008

jwwylie said:
Interesting, I hadn't considered a monitor problem. I'm not sure what my monitor model is but I will check in to that when I get home. Thanks for the helpful information.

My card has only DVI out, but the monitor has both DVI and VGA in (if I recall). Are you suggesting that doing a DVI to VGA cable might help?

No, apparantly DVI on the monitor is good, this is only if you have more than one out on the card. It would seem that sometimes only one is working and then normally when you have a choice between DVI and VGA.

But that said feel free to try it as it cannot hurt.

jwwylie · Nov 18, 2008

My card does have two DVI outs, I'll try switching it when I get home. Though i would think I would never get a signal to the monitor if that were the problem.

pooch · Nov 18, 2008

No, I would tend to agree with you, dont forget these are a whole range of possible answers for a whole range of PC's

Everlong · Nov 18, 2008

Can you check the temperatures of the card? Try GPU-Z or if some software came with your graphics card, use this.

jwwylie · Nov 19, 2008

alright, last night and tonight I tried reseating the card, switching the dvi connectors, and installing the new beta drivers which nvidia released today. All have no effect on my problem.

Like the previous 180 drivers, this one will boot to windows, but as soon as I run dxdiag, 3d mark 3d test, the nvidia control panel, or any game the system freezes.

I installed GPU-Z and the two GPU temperatures listed are 43 C and 38 C

pooch · Nov 20, 2008

Try having a look here
NO SIGNAL, BLANK SCREEN VISTA - NVIDIA Forums

I hope this helps, please let me know how you get on

Pooch

jwwylie · Nov 20, 2008

Fixed the problem this morning. Flashed the BIOS on the motherboard to one newer version and it works fine.

MSI P43-F motherboard and MSI 9800GT video card if anyone else is having this issue. It took a while to get the download from the website because MSI's live update doesn't support Chrome and the error was crashing IE, but they do have an update program you can download and install on your machine.

pooch · Nov 20, 2008

This is good news!! I am really pleased that you have got it working

nikkolas · Nov 25, 2008

i have two 9800 gt in sli,,,but sli does not work,,,also when i try to open nvidia control panel my pc freezes,,,,,

firstly i had sli with older drivers but now doesnt work,,any idea?

mansrm81 · Nov 25, 2008

Go back to the driver that worked for you nikkolas since the new driver is giving you problems

jfar · Nov 30, 2008

jwwylie said:
I just got a new system as a wedding present and am having trouble getting the graphics card to work. I am fairly certain the card is working fine as we tested it in another system that uses XP and it works.

Until my card came, my friend was loaning me a 8800 which worked fine. Once mine came in I have had problems.

I have an MSI 9800 GT and am running Vista x64 Home Premium.

Only the standard vga driver seems to be stable.
I have installed every NVIDIA forceware version that lists the 9800 GT and none of them work. After installing any of them but the newest beta driver package the system shows the little windows loading bar then has a black screen. With the newest beta drivers windows will come up, but has frequent freezes. When I say freeze I mean the fan and power continue as normal, but the screen stops frozen in a frame and the mouse and keyboard do not respond.

It freezes every time I try to run a 3d game, run dxdiag, or any 3d system test program. It also freezes frequently in Internet explorer, but not Chrome. Often it freezes at a screensaver as well.

I don't think this is a power issue because I have a 700 W power supply which ran the 8800 just fine, and I would think I could get the other drivers to boot windows at least if it was a power issue.

Any thoughts?

Hi try this if you hav`nt already, when u are in device manager, double click your card that is giving u the prob ,and when it brings u to the next window where u usually change the driver,[ dont ] down the bot of the window there is option for disable the card, [do this] and you should be using the basic windows display screen then. Restart pc and go to device manager and and reinstall card and driver,it worked for me so I hope it helps.

shampoo911 · Dec 1, 2008

i too have the same prob as the guy with the MSI P43-F motherboard... however... i have a MSI P45Neo3-FR and have the same problem... internet crashes... nvidia control panel crashes... i just dont know how to flash the bios of my MOBO, if someone can help me... please... i would be deeply gratefull. by the way, i have read that it is not necessary to flash a bios through a floppy drive, with a pen drive too... if i can do that, with my pendrive, please send me a utility so i can deal with the problem quickly. or just bring on some other alternatives.

scottbodz · Dec 7, 2008

I also am having the same problem however I am using an Asus PQ5 Pro motherboard and E8400 processor.

Pretty much in any 3d app, games, benchmark etc. it freezes within under a minute of playing. Some times window's recovers, some times it's fatal, but I have yet to play a game. Tried Oblivion and Rainbow six vegas 2.

System specs:

pq5 pro
E8400
4GB memory
windows vista home premium 64 bit.

Please help as I am setting this computer up for my little brother and he is not able to repair on his own.

Scott

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