Windows Vista Forums

Help! ATI Driver Problem...
  1. #1
    Extensa's Avatar

    Pusher of Buttons
    Join Date : Jul 2008
    Canada
    Posts : 155
    Windows 7 Home Premium x64
    Local Time: 06:09 PM
    canada ca alberta

    Help! ATI Driver Problem...

    I have a laptop with an ATI Radeon HD 2400 XT. I have been using the 8.570.00 Version Drivers as this is what came standard. However, now the 9.2.... Drivers are available and I wish to install them. I unistalled the old driver through Device Manager, and restarted the computer. I then tried to install 9.2 using the download from ATI's website. This did not work and windows reverted back to the old drivers. Now my Catalyst Control Center is none existant and I have the old driver. I don't know how else to go about fixing this.

    I am running Vista x64 with all updates installed.



    Any help would be great, and thanks in advance.

    Extensa

    Last edited by Extensa; 12 Mar 2009 at 05:25 PM.
      My System SpecsSystem Spec

  2. #2
    Night Hawk's Avatar

    Senior Member
    Join Date : Dec 2008
    Posts : 417
    7 Ultimate 64Bit(Host OS), Win8 Release Preview x64(secondary), W8, Linux Mint Debian VMs
    Local Time: 07:09 PM


     

    Re: Help! ATI Driver Problem...

    The ATI>support>version # sub folder should see the setup.exe file there for reinstallling the Catalyst as well as driver. Or you can simply grab the Guru3D - Driver Cleaner available at 64bit and x64 - Guru3D - Driver Sweeper

      My System SpecsSystem Spec

  3. #3
    mpcrsc562's Avatar

    Westside Connected
    Join Date : Aug 2008
    Long Beach
    Posts : 278
    Windows Vista Home Premium 64-bit
    Local Time: 05:09 PM
    usa us california

     

    Re: Help! ATI Driver Problem...

    i second the motion for using the driver cleaner at guru3d. i had the same problem on my laptop (ati x1250). i ran driver cleaner, rebooted, downloaded the current (at the time) catalyst control center and installed. rebooted again and all was well. (i must add, though that mine was the 32bit version.)

      My System SpecsSystem Spec

  4. #4
    Extensa's Avatar

    Pusher of Buttons
    Join Date : Jul 2008
    Canada
    Posts : 155
    Windows 7 Home Premium x64
    Local Time: 06:09 PM
    canada ca alberta

      Thread Starter

    Re: Help! ATI Driver Problem...

    Okay, thanks for the help... I will try this now




    Update: Hmm... This didn't work either, I tried using the Update drivers through Device Manager and it updated to 8.58... Still not where i need to be.

    Extensa

    Last edited by Extensa; 12 Mar 2009 at 06:12 PM.
      My System SpecsSystem Spec

  5. #5
    Night Hawk's Avatar

    Senior Member
    Join Date : Dec 2008
    Posts : 417
    7 Ultimate 64Bit(Host OS), Win8 Release Preview x64(secondary), W8, Linux Mint Debian VMs
    Local Time: 07:09 PM


     

    Re: Help! ATI Driver Problem...

    The next step would be going into the Control Panel>Programs+Features to uninstall any ATI items like the install manager found there. Both the catalyst and drivers alike rely on a software installer for installation, removal, and updates.

    If you still don't get anywhere there you would need to use a restore point to go back before you went into the DM since the catalyst is always removed ahead of the drivers when removing both.

      My System SpecsSystem Spec

  6. #6
    smarteyeball's Avatar

    Eye know, eye know


    Join Date : Oct 2007
    Australia
    Posts : 1,874
    7 Ultimate x64 : Vista x86 VM :W8 RP x64
    Local Time: 10:09 AM
    australia au queensland

     

    Re: Help! ATI Driver Problem...

    Try uninstalling the driver through device manager.

    Don't restart if asks you to.

    Run the cat-uninstaller tool:
    http://www.sevenforums.com/attachmen...ninstaller.zip

    Make sure ALL ati folders have been deleted ie C:\ATI ; C:\Program Files (x86)\ATI ; C:\Program Files\ATI

    Run driver sweeper /cleaner for a double check and then try installing 9.2


    Good luck

      My System SpecsSystem Spec

  7. #7
    stormy13's Avatar

    Member

    Join Date : Jul 2008
    Posts : 633
    Vista Ultimate x64
    Local Time: 08:09 PM
    canada ca ontario

     

    Re: Help! ATI Driver Problem...

    Quote Originally Posted by Extensa View Post
    Okay, thanks for the help... I will try this now

    Update: Hmm... This didn't work either, I tried using the Update drivers through Device Manager and it updated to 8.58... Still not where i need to be.

    Extensa
    This the driver version you are seeing,

    Driver Packaging Version 8.582-090203a-075977C-ATI

    If so then you have the 9.2. The Catalyst version number is not the same as the driver version number. That Cat number is the release/package number (with 9.2 meaning that they were released in Feb. 2009, and the one next month with be 9.3).

      My System SpecsSystem Spec

  8. #8
    Night Hawk's Avatar

    Senior Member
    Join Date : Dec 2008
    Posts : 417
    7 Ultimate 64Bit(Host OS), Win8 Release Preview x64(secondary), W8, Linux Mint Debian VMs
    Local Time: 07:09 PM


     

    Re: Help! ATI Driver Problem...

    When just going to the ATI download page for 7 today this is what was downloaded to a folder on the drive here.



    When going to download the latest did you select option #1 or #2 there? Option #2 is drivers only. ATI Catalystâ„¢ Display Driver

      My System SpecsSystem Spec

  9. #9
    Extensa's Avatar

    Pusher of Buttons
    Join Date : Jul 2008
    Canada
    Posts : 155
    Windows 7 Home Premium x64
    Local Time: 06:09 PM
    canada ca alberta

      Thread Starter

    Re: Help! ATI Driver Problem...

    Night Hawk - I have tried both 1 and 2. I did try to uninstall through Programs/Features, however installation manager won't uninstall. I don't have a restore point at this time.

    Stormy - Where would I see that number. When I open Device Manager this is what I see,




    thanks again,

    Extensa

      My System SpecsSystem Spec

  10. #10
    Night Hawk's Avatar

    Senior Member
    Join Date : Dec 2008
    Posts : 417
    7 Ultimate 64Bit(Host OS), Win8 Release Preview x64(secondary), W8, Linux Mint Debian VMs
    Local Time: 07:09 PM


     

    Re: Help! ATI Driver Problem...

    The problem I run into at the ATI.AMD support site is not seeing any listing for the HD 2400 Mobility as seen for the Desktop Radeon models. Graphics Drivers & Software



    For the 32bit version of the Radeon 9.1 update which seems to be what you have there I see this when looking at the properties while in the DM.


      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Help! ATI Driver Problem... problems?

Similar Threads
Thread Thread Starter Forum Replies Last Post
I have problem starting up Vista - problem with driver Tomassuver Drivers 1 15 May 2009
USB driver problem YAZEED Vista hardware & devices 2 14 Apr 2008
for user that have the driver problem driver. How do we clean inst GT Vista installation & setup 1 22 Mar 2008
RE: Vista install problem - Failed to add driver package into driver s Darrell Gorter[MSFT] Vista installation & setup 1 27 Mar 2007
WLMd crashing problem, possible problem with Vid. Driver?? James Welch Vista General 0 02 Dec 2006