Display blacks out then reappears when I close then open my laptop lid

terrycheeseman

New Member
I have an inconvenience that is slowly turning into a problem. At odd times, my screen blacks out. I could be typing, playing games, or whatever. I haven't been able to recreate the problem. I'm getting instruction from HP now. I'm told to update my 965 chipset (I think that's display), update my BIOS, and update NVIDIA driver. When I update any drivers, I'm told, by the computer, that the installation was unsuccessful and that I should try again. 3 times is enough in my book. I have updated my BIOS and that turned out to by fruitless. I try to pinpoint the event in my event viewer, thinking this will help me, and I find I don't know the TYPE of event this is. I'm searching the net for the type of event I'm having. I have also turned off my UAC because I read that it sometimes interferes with the display, but only when the UAC window is up. Long shot, I know, but I'm willing to try anything at this point.

Any ideas?
 

My Computer

id say its hardware fault rather than software. if you have no other problems such as image/video distortion when viewed/played, and no problems when your gaming (other than your screen), its not your GPU.

when you say it blacks out, does it look like it has lost all power, or does it just look like it isnt not displaying anything( in other words, is it back-lit). ive had that problem twice before and found the screens power connector was half way out of its socket on the motherboard..

  • another sign that the connector has come loose is if you get flickering when you rock the screen back and forward.

how often does it happen?
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire M5630
    CPU
    Intel Core 2 Quad Q6600
    Motherboard
    Acer
    Memory
    4GB DDR2
    Graphics Card(s)
    nVidia GeForce 8400GS
there is usually a minibutton, or something that u press and the screen blacks out but is still back lit. this is usually installed so when you close the lid without turning off computer, the screen blacks out to save power.
 

My Computer

System One

  • Manufacturer/Model
    Hp pavillion a6110n
    CPU
    amd athlon 64 x2 live! 4400+
    Memory
    4 gigs 3.3 useable
    Graphics Card(s)
    Finally! SAPPHIRE 100283L Radeon HD 5770 (Juniper XT) 1GB 12
    Monitor(s) Displays
    generic pnp monitor
    Screen Resolution
    1280x1024
    Hard Drives
    7.2k rpm
    1 linux ubuntu partition
    1 vista partition
    1recovery partition
    1 windows 7 partition
    1linux swap partition
    PSU
    500W, antc earthwatts EA500
    Case
    normal black case
    Cooling
    fans
    Keyboard
    saitek cyborg gaming keyboard
    Mouse
    logitech mouse (small to fit hand perfectly)
    Internet Speed
    dsl
    Other Info
    2.3 ghz amd
Thanks for responding. The screens actually blacks out. Not even backlit. I'm sure it's probably a hardware problem, but when I check the device manager, all is fine. My power settings are mostly for battery use and I checked those settings too. If it went out at regular intervals, I'd suspect that, but it doesn't. And I'd like to see me checking the motherboard of this laptop, but I'm too skeered to open it. My only computer, ya know.
 

My Computer

i would take it to a repair centre rather than doing it yourself. unless you know what you're doing and have the necessary tools for computer maintenance.

Dont forget to let us know how it goes, it might help someone else visiting the forums!
 

My Computer

System One

  • Manufacturer/Model
    Acer Aspire M5630
    CPU
    Intel Core 2 Quad Q6600
    Motherboard
    Acer
    Memory
    4GB DDR2
    Graphics Card(s)
    nVidia GeForce 8400GS
did you check your power profile? set turn off display to never , could have been a bug there
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics Card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Keyboard
    Razer Reclusa
    Mouse
    Logitech G5 Gamer
    Internet Speed
    8mb
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