Graphics card issue..

M

Momonator

Member
Display Driver Stopped Responding and Has Recovered.

I get that alot since and it's been a couple of weeks now. Everytime I play a game and the graphics card reaches 70-80 degrees a black screen appears and stays for around 3 seconds and then everything is back to normal. I downloaded riva tuner to make my fan spin faster on my Geforce 9800 Gt. I pretty much need to have the fans running at around 80% to keep my graphics card under 70 degrees. This wouldn't be a problem if it made no noise, but after a few weeks of just hearing that fan, I can't stand it anymore. I opened my case on the side to let in more air and nothing really changes. I used a can of compressed air to remove all the dust and nothing has changed. Is there anything I can do instead of buying a new card? I can provide pictures of the inside of my computer if needed. Help would be greatly appreciated :)
 

My Computer

System One

opening the side of the case will attract more dust outside by all the fans you have. And yes please provide pictures. Also after looking on google the 9800Gt has some heat issues. And check this out (You are experiencing TDR's

TDR's can be cause by Driver conflicts on your system or bad drivers, or bad software

They can be caused by USB drivers, Network drivers, ACPI drivers, Adobe drivers, etc
I got this from MS support... they have a list of known problems
of which Nvidia driver could be one of the problems

hardware or software drivers
Corrupt or old DirectX can cause it (update it)
even the software you are running like a game (coded wrong, error in it)...update/patch software.

update your MotherBoard drivers first

Yes, there can be a problem with the driver... Im not discounting that
but most don't have the problem

so you have to look at your system first

A TDR does not mean that a NVida driver is bad)

Lucky last try use river tuner to reduce clocks to 669Mhz

Good luck
(sorry if those dont work)
 

My Computer

System One

  • Manufacturer/Model
    Custom Gaming Rig 780G
    CPU
    AMG Athlon II X2 255 3.8/2MB/2500MHz 45nm AM3
    Motherboard
    Gigabyte GA-MA78LMT-S2 AM3, Core Boost, Ultra Durable 3
    Memory
    2X 4GB Kingston DDR3 1066MHz @ 1666MHz Dual Channel
    Graphics Card(s)
    HIS HD Radeon 7770 GHz Edition iCooler Core: 1000MHz
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    Dell E2311H DVI/VGA 5ms response, Full HD
    Screen Resolution
    1920x1080 @ 60Hz
    Hard Drives
    320GB Seagate Barracuda 7200.02 SATA II
    PSU
    Cooler Master Extreme Power Plus 700w
    Case
    Lian-Li PC-6010 With Side Window
    Cooling
    Aywun A4 80mm fan
    Keyboard
    Logitech K120 Wired Keyboard
    Mouse
    Logitech K120 Wired Mouse
    Internet Speed
    802.11B/G/N 17Mb/s
    Other Info
    AMD Catalyst 12.6
    Thomson A/B/G/N Router
    LiteON CD/DVD Player
    GAME PERFORMANCE:
    Battlefield 3: 41 FPS High 1x AA @ 1280x720
    Mass Effect 2 and 3: 60 FPS Highest 4x AA @ 1920x1080
    Counter Strike Source (and other Valve games):
    300 FPS (max FPS in game) Highest settings 8x AA 16x AF @ 1920x1080!!!
Momonator said:
Display Driver Stopped Responding and Has Recovered.

I get that alot since and it's been a couple of weeks now. Everytime I play a game and the graphics card reaches 70-80 degrees a black screen appears and stays for around 3 seconds and then everything is back to normal. I downloaded riva tuner to make my fan spin faster on my Geforce 9800 Gt. I pretty much need to have the fans running at around 80% to keep my graphics card under 70 degrees. This wouldn't be a problem if it made no noise, but after a few weeks of just hearing that fan, I can't stand it anymore. I opened my case on the side to let in more air and nothing really changes. I used a can of compressed air to remove all the dust and nothing has changed. Is there anything I can do instead of buying a new card? I can provide pictures of the inside of my computer if needed. Help would be greatly appreciated :)
Click to expand...

your fan speed isnt even set to rise from 40% till your card reaches over 80 degrees on the NVidia default fan profile , those temps are hot but nowhere near the maximum , the core wont even throttle back till it reaches 120 degrees C.

In short your core temps are perfectly fine and not the cause of your issue , your onboard memory however could be overheating but i doubt it , have you tried a clean driver install or differant drivers?

try the software route before you start with hardware :)

and b clean driver innstall i mean uninstall drivers then use an app like driver sweeper in safe mode before rebooting and installing new drivers
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q9550 @ 4Gig / Titan Fenir
    Motherboard
    XFX 780i
    Memory
    4GB OCZ PC2-8500C5 DDR2
    Graphics Card(s)
    Gainward GTX260/216 SLI
    Sound Card
    Creative X-FI Xtreme Gamer
    Monitor(s) Displays
    Dell UltraSharp 2209WA 22"
    Screen Resolution
    1680x1050
    Hard Drives
    western digital raptor 10000rpm sata
    PSU
    OCZ Modstream 700w
    Cooling
    Titan Fenir
    Keyboard
    Razer Reclusa
    Mouse
    Logitech G5 Gamer
    Internet Speed
    8mb
Well one thing I noticed is that my fans don't go higher by themselves anymore when the temperature rises. (this info can help with the problem) I did install newer version of driver for video card only and recently had an update on it but I still get the black screens ( Got one yesterday when my computer reached 72 degrees while playing WoW) How would I update my motherboard driver? and btw in RiveTuner my clock is set to 600 on core clock 1500 shader and 900 memory. Is it possible that my fan in front of the computer isn't working anymore? I put my hand there and it doesn't seem to be strong.. Maybe lots of dust is in it but I don't know how to remove it to clean it..
 

My Computer

System One

You should do good cleaning then. As airflow is the best thing for video cards.
Are you getting your drivers from nvidia?

Ditch rivatuner, and get evgaprecision: |MG| EVGA Precision 1.9.6 Download

Whats reaching 72C? your gpu or cpu? BTW nvidia thermals down at 105 and shuts off at 110C

I think your clock speeds are fine, my 8800 gt is at 710/1800/1200
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
When my GPU reaches 70 degrees, black screen happens. Also my video card is in the back on the computer in the open. There's little metal plates on top of the video card that is burning hot, I can barely touch it. And yes I got my updated drivers from nvidia website.
 
Last edited:

My Computer

System One

I don't know if this could help...


Description
A problem with your video hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Files that help describe the problem
WD-20100729-0427.dmp
sysdata.xml
Version.txt
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: 117
BCP1: 8649D510
BCP2: 8E8ECA50
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
 

My Computer

System One

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
What computer do you have? I can find out that way.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
Thats a good thing, 0 errors.

Go to the dell site, and put in your Service Tag
Dell xps 420 - Dell - Search - All Dell.com

It'll give you all the updates for your computer. I'd try to install all the newest ones, except the video card.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
Well it says I only have an express code and it's not letting me use it <.<

I think I'll just call Dell monday and ask them to help me. My warranty is out but maybe they can figure out the problem and send someone or something. I'll post results when I get some. Thank you everyone for your help, I really appreciate it :)
 

My Computer

System One

Alright so I had to unistall the drivers completely for my videocard and the guy made me install something else and the black screen stoped but my heatsink is dead so I'll be replacing it and the temps should go down. Thanks alot guys :)
 

My Computer

System One

Great, and DOH!

Hope it all gets you fixed, thanks for reporting back.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics Card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
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