Intel Graphics Driver? MSpaint stopped working

pymeohmy

New Member
Hi, I hope someone can help me.
I was using the Paint app on my vista when it started to become very slow and unresponsive.I was still able to use it but it was very very slow...then it started to totally freeze up my computer to where I couldn't even get task manager to come up
so I could end the program.. it got progressively worse and now I can't use the paint app at all.

I checked the laptop with a diagnostic tool that I found and it said there is a problem with the
Intel Graphics Driver Mobile Intel 4 Series Express Chipset family 7.15.10.1591.
This was not really an error message that popped up, it just was a "statement" that said it
was not working properly and gave me suggestions on what to do such as checking for driver
updates, cleaning registry.
I checked both MS and Intel sites and there are no updates for this driver, it is up to date. I scanned the registry and swept it and I'm still having the problem.
Still can't use the paint app at all.
Can I fix this driver? Should I do a restore to an earlier date? This only started happening a day or so ago.

Also when I checked the status in device manager it says that the device is working properly!
That really confused me..because one part of the computer says there's a problem and the other
says it's working fine. I am praying that you're not going to tell me to uninstall and re-
install the driver ...I'm afraid that may be too advanced for me.
(I am only assuming that the paint app stopped working because of the graphics driver, this
may not be the problem at all)

I also have gotten that blue screen dump a few times, and I have been unable to have
automatic updates installed error message:"error handling message" not sure if that is
related. I've also been unable to get adobe to update successfully. I always get an error
stating that update failed. So I don't know if any of these things are related to the problem
with the paint app or not. I don't know if this is a problem with the driver or the card itself or the MSpaint app. I guess I was assuming it was the driver...maybe could be the card.
There is an option to upgrade vista on my computer, not sure if this would work either.

(I want to install some software called Painter 11 but I will wait on that,,I'm almost sure it
wouldn't work with this problem)

I know very little about computers so any help you could give me would be greatly appreciated.
:confused:
Thank you,
Pyme

Windows Vista Home Premium
Service Pack 2
HP Pavilion dv6 Notebook PC
Intel core 2 duo CPU T6400@200GHz
4.00GB
64-bit OS
Driver Date: 10/28/2008

Browser: IE

Norton Anti-virus
Device status: This device is working properly
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion dv6-1030us Entertainment Notebook PC service pak 2
    CPU
    Intel Core 2 Duo CPU T6400@200GHz
    Motherboard
    Don't know
    Memory
    4.00 GB
    Graphics Card(s)
    Mobile Intel 4 Series Express Chipset Family
    Sound Card
    IDT High Definiton Audio CODEC, Intel High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor
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