Major Graphics Card Problem

ImStuck · Jun 29, 2012

Hello, I have a huge problem with my graphics card or maybe the driver. I cannot go onto normal mode because I will always get BSOD which is this type: attempt to reset the display driver and recover from timeout. It happened yesterday when I started up Team Fortress 2. It was the first time I had it then but now I get it really often. However, when I left the computer for a day and returned back onto it this morning it was working fine for several hours. But after the several hours, I had the BSOD again, which I am certain will carry on happening now.

On safe mode I have these weird dotted columns on my screen on the background.

(I cropped the image because I don't want you seeing my shortcuts, but you get the idea)
Most of the interface is in really bad quality/bad shape like it's graphics card that is messed up. (I have like random blue squares on a black screen at the start of bootup)

I was wondering if I could fix this without getting a new graphics card?
Also, is it time for me to get a new computer? (I had this one for 5 years)

Computer Specs
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) SP2
System Manufacturer: HP-Pavilion
System Model: GS275AA-ABU IQ772.uk
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-58 (2 CPUs), ~1.9GHz
Memory: 2046MB RAM
Display Adapter: NVIDIA GeForce GO 7600

Sorry if it is wrong. Hard to find computer specs on safe mode.

tom982 · Jun 30, 2012

ImStuck said:
Hello, I have a huge problem with my graphics card or maybe the driver. I cannot go onto normal mode because I will always get BSOD which is this type: attempt to reset the display driver and recover from timeout. It happened yesterday when I started up Team Fortress 2. It was the first time I had it then but now I get it really often. However, when I left the computer for a day and returned back onto it this morning it was working fine for several hours. But after the several hours, I had the BSOD again, which I am certain will carry on happening now.

On safe mode I have these weird dotted columns on my screen on the background.

(I cropped the image because I don't want you seeing my shortcuts, but you get the idea)
Most of the interface is in really bad quality/bad shape like it's graphics card that is messed up. (I have like random blue squares on a black screen at the start of bootup)

I was wondering if I could fix this without getting a new graphics card?
Also, is it time for me to get a new computer? (I had this one for 5 years)

Computer Specs
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) SP2
System Manufacturer: HP-Pavilion
System Model: GS275AA-ABU IQ772.uk
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-58 (2 CPUs), ~1.9GHz
Memory: 2046MB RAM
Display Adapter: NVIDIA GeForce GO 7600

Sorry if it is wrong. Hard to find computer specs on safe mode.

Hello ImStuck and welcome to the forums :party:

Can you upload your minidump files for us please?

http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html

I'm not a BSOD analyst (yet), but there's lots of experienced members here who will be able to troubleshoot your problem

Tom

ImStuck · Jun 30, 2012

tom982 said:
Hello ImStuck and welcome to the forums

Can you upload your minidump files for us please?

http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html

I'm not a BSOD analyst (yet), but there's lots of experienced members here who will be able to troubleshoot your problem

Tom

Hey, thanks for the help! I am not really new to the forums since I had another problem a while ago which was fixed using this forum.

Anyway, does the dump file contain any private detaild?

tom982 · Jun 30, 2012

ImStuck said:
tom982 said:

Hello ImStuck and welcome to the forums

Can you upload your minidump files for us please?

http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html

I'm not a BSOD analyst (yet), but there's lots of experienced members here who will be able to troubleshoot your problem

Tom

Click to expand...

Hey, thanks for the help! I am not really new to the forums since I had another problem a while ago which was fixed using this forum.

Anyway, does the dump file contain any private detaild?

Hi ImStuck,

No problem

I can't really do much as I don't know much about BSODs, but by getting you to upload the dumps, it will speed up the process.

Minidumps don't contain any personal information

It's just writes the kernel memory into a file so that when it crashes, you can identify what went wrong. There is a proper way to analyse a BSOD using Windbg (a MS tool), but I'm still learning how to do that. There is another application called BlueScreenView (by NirSoft) which will also analyse a BSOD, however I wouldn't trust it as much as Windbg. I have seen several cases where it gives false results. I have attached the BlueScreenView analysis just so you can see the sort of information in a minidump:

MGADiag

I would like you to make a MGADiag report for us please.

Download MGADiag (by Microsoft) from the link found below:

http://go.microsoft.com/fwlink/?linkid=52012
Run the tool by double clicking on the file. Press Continue when prompted
When it has finished, press Copy then paste this into your next post

I will ask a BSOD analyst to help

Tom

ImStuck · Jun 30, 2012

Thank you Tom.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {BFED235E-70A7-46EC-A9EE-192760EF9352}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.120402-0336
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BFED235E-70A7-46EC-A9EE-192760EF9352}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2948509497-1776950197-834711276</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GS275AA-ABU IQ772.uk</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.12 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070816000000.000000+000</Date></BIOS><HWID>6F333507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65205</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software Licensing service is not running.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NgAAAAEAAwABAAEAAgAAAAAABAABAAEAJJQAte6BZlM28kgkhEna+/L03ogSiaxW7JM5Fniq
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
OEMB HPQOEM SLIC-CPC
SSDT A M I POWERNOW

tom982 · Jun 30, 2012

ImStuck said:
Thank you Tom.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89578-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {BFED235E-70A7-46EC-A9EE-192760EF9352}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.120402-0336
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BFED235E-70A7-46EC-A9EE-192760EF9352}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2948509497-1776950197-834711276</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GS275AA-ABU IQ772.uk</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.12 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070816000000.000000+000</Date></BIOS><HWID>6F333507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65205</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software Licensing service is not running.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NgAAAAEAAwABAAEAAgAAAAAABAABAAEAJJQAte6BZlM28kgkhEna+/L03ogSiaxW7JM5Fniq
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
OEMB HPQOEM SLIC-CPC
SSDT A M I POWERNOW

No problems with that log

I have asked a BSOD analyst to take a look at this thread, please be patient whilst we wait for his reply.

Tom

usasma · Jun 30, 2012

We still need the rest of the info from these reports: http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html

The single memory dump that you posted blames your video drivers. It's STOP 0x116 error. Detailed troubleshooting instructions are in this topic: http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html Even though it was written for Win7, it also applies to Vista

Your ASUS Bluetooth LED Control Driver dates from 2006 and should be updated or removed from your system.

Your Original CF0000 ACPI Utility Driver dates from 2006 also and should be updated or removed from your system.

The 2007/2008/2009 drivers are old and should be updated if possible. You can locate them in the list below here. Just below the list are a number of links to help you find out more info about the drivers - which should help you locate updates. Post back if you can't locate any.

If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from there.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:

[FONT=lucida console]
3xHybrid.sys      Fri Jan 26 05:42:44 2007 (45B9DB24)
ADIHdAud.sys      Thu Oct 04 11:14:42 2007 (47050362)
CFACPI.sys        Tue Oct 24 06:45:07 2006 (453DEEB3)
ElbyCDIO.sys      Thu Dec 16 17:57:56 2010 (4D0A9974)
GEARAspiWDM.sys   Mon May 18 08:16:53 2009 (4A1151B5)
Mkd2Nadr.sys      Mon Jul 13 04:37:32 2009 (4A5AF24C)
PxHelp20.sys      Tue Oct 20 13:57:50 2009 (4ADDFA1E)
VClone.sys        Sat Jan 15 11:20:14 2011 (4D31C93E)
asusledbt.sys     Mon Sep 25 17:40:43 2006 (45184CDB)
athrusb.sys       Wed Nov 21 23:06:06 2007 (4745002E)
avgfwd6x.sys      Sun May 22 18:31:50 2011 (4DD98ED6)
avgidshx.sys      Wed Apr 18 22:18:30 2012 (4F8F75F6)
avgldx86.sys      Tue Feb 21 22:56:38 2012 (4F446776)
avgmfx86.sys      Fri Dec 23 07:07:02 2011 (4EF46EE6)
avgrkx86.sys      Mon Jan 30 22:10:09 2012 (4F275B91)
avgtdix.sys       Sun Mar 18 23:52:09 2012 (4F66AD69)
dump_nvstor32.sys Fri Oct 26 14:50:16 2007 (472236E8)
moufiltr.sys      Mon Jan 08 20:22:26 2007 (45A2EE52)
nvBridge.kmd      Wed Sep 08 16:46:29 2010 (4C87F625)
nvlddmkm.sys      Wed Sep 08 16:04:36 2010 (4C87EC54)
nvmfdx32.sys      Thu May 03 20:41:02 2007 (463A811E)
nvstor32.sys      Fri Oct 26 14:50:16 2007 (472236E8)
sncduvc.SYS       Wed Feb 11 00:45:01 2009 (499265DD)
snp2uvc.sys       Tue Jun 09 01:16:40 2009 (4A2DF038)
tap0901.sys       Thu Nov 24 13:50:29 2011 (4ECE91F5)
usbcir.sys        Sat Jan 19 00:53:25 2008 (47919055)
[/FONT]

Code:

[FONT=lucida console]
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\Mini063012-01.dmp]
Built by: 6002.18607.x86fre.vistasp2_gdr.120402-0336
Debug session time: Sat Jun 30 06:34:32.462 2012 (UTC - 4:00)
System Uptime: 0 days 0:02:11.164
BugCheck 116, {97fc9510, 8cce7244, 0, 2}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+df244 )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
Bugcheck code 00000116
Arguments 97fc9510 8cce7244 00000000 00000002
BiosVersion = 5.12   
BiosReleaseDate = 08/16/2007
SystemManufacturer = HP-Pavilion
SystemProductName = GS275AA-ABU IQ772.uk
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/FONT]

ImStuck · Jun 30, 2012

Thanks usasma for the big help!

Some of the memory dumps could be from another BSOD which happens regularly for the pass 1-2 years but it doesn't bother me (IRQL DRIVER NOT EQUAL OR LESS THAN - BSOD)

I do not think I can update any of the drivers anymore.

A thing I forgot to say was that I ran Disk Defragmenter from AVG PC Tuneup 2011 and used the optimize tool on it. I think it defragged every single file on my computer and could be the source of the problem. I ran it before playing Team Fortress 2.

Edit: Also, I cannot system restore because of this driver problem. Also my latest system restore point vanished somehow; I used the disk cleanup tool: system restore and shadow copies cleanup, but that should have kept my latest system restore.

Edit 2:Also how do I know which drivers to uninstall. Picture of my device manager:

usasma · Jul 1, 2012

AFAIK, there's no update available for the Asus thing. I even extracted the keyboard driver package without any luck.

Here's a possible update for your other older driver: Spring 2007 Original CF0000 ACPI Utility Driver - HP Customer Care (United States - English)

Please tell me the results of your troubleshooting the video card:

The single memory dump that you posted blames your video drivers. It's STOP 0x116 error. Detailed troubleshooting instructions are in this topic: http://www.sevenforums.com/crash-loc...eshooting.html Even though it was written for Win7, it also applies to Vista

Is this an HP TouchSmart PC? If so, it's not going to be possible to try another video card.

ImStuck · Jul 1, 2012

usasma said:
AFAIK, there's no update available for the Asus thing. I even extracted the keyboard driver package without any luck.

Here's a possible update for your other older driver: Spring 2007 Original CF0000 ACPI Utility Driver - HP Customer Care (United States - English)

Please tell me the results of your troubleshooting the video card:

The single memory dump that you posted blames your video drivers. It's STOP 0x116 error. Detailed troubleshooting instructions are in this topic: http://www.sevenforums.com/crash-loc...eshooting.html Even though it was written for Win7, it also applies to Vista

Click to expand...

Is this an HP TouchSmart PC? If so, it's not going to be possible to try another video card.

I updated the ACPI utility driver and no change.

It is a HP TouchSmart PC but I don't really want to spend money on another video card since I hate touchscreens now.

Troubleshooting is very confusing. Could you please guide me to the right instructions please. Thanks!

usasma · Jul 1, 2012

Touchscreen will be useful w/Win8 - still, I don't like them either.
Replacing a video card in most is extremely difficult (if not impossible).

Run all of the diagnostics here: Additional Hardware Diagnostics

ImStuck · Jul 1, 2012

usasma said:
Touchscreen will be useful w/Win8 - still, I don't like them either.
Replacing a video card in most is extremely difficult (if not impossible).

Run all of the diagnostics here: Additional Hardware Diagnostics

My assembly and air flow are at 36 degrees (all values are)

I cannot run furmark as it said it cannot initialize zoomgpu. Any tips here?

Patonb · Jul 1, 2012

I don't see anything wrong with your screen shot. Which leads me to think your screen is the issue.

Does the computer have a video out plug? If yes, try plugging in a monitor to see if the problem shows on it too.

What model do you have?

ImStuck · Jul 1, 2012

Patonb said:
I don't see anything wrong with your screen shot. Which leads me to think your screen is the issue.

Does the computer have a video out plug? If yes, try plugging in a monitor to see if the problem shows on it too.

What model do you have?

I highly doubt it is my screen. I am sure it is my driver or video card. The model can be found in a post on this thread.

wither 3 · Jul 1, 2012

I get the Stop 0x00000116 which is related to nv1ddmkm.sys everytime my graphics card overheats (I get this because I have a workstation and putting it on my lap causes the fan vents to be blocked occasionally). I mention this because you said it worked for several hours and then you got the BSOD. Are all the vents for your laptop clean of dust?

ImStuck · Jul 2, 2012

wither 3 said:
I get the Stop 0x00000116 which is related to nv1ddmkm.sys everytime my graphics card overheats (I get this because I have a workstation and putting it on my lap causes the fan vents to be blocked occasionally). I mention this because you said it worked for several hours and then you got the BSOD. Are all the vents for your laptop clean of dust?

It's a desktop. The BSOD is permanent now. During the several hours i was able to play tf2 but some time after closing it my computer kept freezing badly while i was looking at a website.

wither 3 · Jul 2, 2012

I get that problem no matter what I'm doing simply because I'm accidently blocking the vents. The problem translates to a desktop if the fan on the graphics card isn't working properly or there is excess dirt on a cooling fan or fins. If the video card is fried, it will usually just boot you off. Also check the CPU fan to make sure it's not dirty and is working.

If you could get to safe mode and download HPWMonitor, you could see what the temperatures of your cpu and graphics card are.

ImStuck · Jul 2, 2012

wither 3 said:
I get that problem no matter what I'm doing simply because I'm accidently blocking the vents. The problem translates to a desktop if the fan on the graphics card isn't working properly or there is excess dirt on a cooling fan or fins. If the video card is fried, it will usually just boot you off. Also check the CPU fan to make sure it's not dirty and is working.

If you could get to safe mode and download HPWMonitor, you could see what the temperatures of your cpu and graphics card are.

I tried the one above from usasma called hwmonitor and it gave 36degrees celsius for all components.

Patonb · Jul 2, 2012

Did the temps move? as my laptop sensors buggered and doesnt move.

You also should run it at full load, but unless things are rihgt wacky, 36C is a low starting and is good.

Unfortunately, some hardwares broken, and being a touch screen all in one, its going to be a bugger to track down.

ImStuck · Jul 2, 2012

Patonb said:
Did the temps move? as my laptop sensors buggered and doesnt move.

You also should run it at full load, but unless things are rihgt wacky, 36C is a low starting and is good.

Unfortunately, some hardwares broken, and being a touch screen all in one, its going to be a bugger to track down.

Yeah the values didnt move so it could be broken. How do i make it run at full load on safe mode?

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