RE: Foldes Share Happy Users Thread

KD, I am a BIG FAN of FolderShare, but I am not HAPPY about how the service
is being operated. After all this is Microsoft we are talking about. I have
been a BIG FAN of MS for a long time, but in recent years I have had to bow
to the oh so true complaints. What I am trying to do is hold MS to the high
standard that they SHOULD be measuring themselves at as WORLD leader in
technology. This (the way FolderShare has been handled since it's
accquisition) is not the type of service we should accept from MS. If this
was a service/software operated by some small company I would understand.

I know, I don't live in the real world, but I think if we never hold to high
standards we will never meet them.

"KD" wrote:

Quote:

> I think to balance this thread users should write-in how they are using this
> very useful service.
> In our case, we have office in Virginia, New York and mobile workers with
> laptops carrying data cards on cell service in West Virginia, Pennsylvania
> and Kentucky.
> We have been able to share business documents, photos taken in remote
> locations, and scanned documents.
> There was no way to do this in any other fashion because mobile workers
> would have very slow connections when travelling.
> Also, you never know what specifically you may need and it would take a long
> time to download.
> This way one can carry all project materials with us.
> It has been a wonderful productivity enhancement for our group.
> This program is a great service and it just works, no complaints.
> --
> KD

I think the best method to make suggestions or went frustrations is to start
a topic specific to the concern. My purpose for this thread is to let MS
know that in addition to frustrated customers there are happy customers out
there and encourage them by positive feedback to first continue the service
and hopefully even improve it.

So I think the negative sentiments are fine, but they will be better
addressed if you start threads specific to the issue you are facing. One
being advance notifications of planned downtime.
--
KD


"Drewmister" wrote:

Quote:

> KD, I am a BIG FAN of FolderShare, but I am not HAPPY about how the service
> is being operated. After all this is Microsoft we are talking about. I have
> been a BIG FAN of MS for a long time, but in recent years I have had to bow
> to the oh so true complaints. What I am trying to do is hold MS to the high
> standard that they SHOULD be measuring themselves at as WORLD leader in
> technology. This (the way FolderShare has been handled since it's
> accquisition) is not the type of service we should accept from MS. If this
> was a service/software operated by some small company I would understand.
>
> I know, I don't live in the real world, but I think if we never hold to high
> standards we will never meet them.
>
> "KD" wrote:
>

Quote:

> > I think to balance this thread users should write-in how they are using this
> > very useful service.
> > In our case, we have office in Virginia, New York and mobile workers with
> > laptops carrying data cards on cell service in West Virginia, Pennsylvania
> > and Kentucky.
> > We have been able to share business documents, photos taken in remote
> > locations, and scanned documents.
> > There was no way to do this in any other fashion because mobile workers
> > would have very slow connections when travelling.
> > Also, you never know what specifically you may need and it would take a long
> > time to download.
> > This way one can carry all project materials with us.
> > It has been a wonderful productivity enhancement for our group.
> > This program is a great service and it just works, no complaints.
> > --
> > KD