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Vista - New Foldershare Beta crashes on startup

 
 
Old 03-12-2008   #1 (permalink)
Ira Winston


 
 

New Foldershare Beta crashes on startup

Version 14.0.1324.228 crashes on startup on one of my two machines
Others have reported the same problem in the Windows Live FolderShare Spaces
blog
It doesn't crash if the network is disabled but FolderShare isn't terribly
useful in that mode.


My System SpecsSystem Spec
Old 03-12-2008   #2 (permalink)
Mohammed Samji [MSFT]


 
 

Re: New Foldershare Beta crashes on startup

Hi Ira,

This is a known bug that we are investigating. We are working on a fix to
address the crashes users are seeing with the new client.

We will be posting an updated client soon. We're terribly sorry for the
inconvenience.

If you are experiencing this problem, you can use the old client in the
meantime.

Mohammed



"Ira Winston" <Ira Winston@xxxxxx> wrote in message
news:C3D0ED5F-7BE2-4375-8868-B80A35C133BD@xxxxxx
Quote:

> Version 14.0.1324.228 crashes on startup on one of my two machines
> Others have reported the same problem in the Windows Live FolderShare
> Spaces
> blog
> It doesn't crash if the network is disabled but FolderShare isn't terribly
> useful in that mode.
>
My System SpecsSystem Spec
Old 03-12-2008   #3 (permalink)
kruser


 
 

Re: New Foldershare Beta crashes on startup

I am having the same issue of foldershare crashing one of my two pcs on
startup. If you go out to foldershare.com and look at the download it says
version 14.0.1325.0310 but when you download it and install it, the installed
version is listed as 14.0.1324.228, why the difference? Also, it is
suggested to install the older version, how do you download the old version?

You dont realize how much you depend on something until it is gone.

"Mohammed Samji [MSFT]" wrote:
Quote:

> Hi Ira,
>
> This is a known bug that we are investigating. We are working on a fix to
> address the crashes users are seeing with the new client.
>
> We will be posting an updated client soon. We're terribly sorry for the
> inconvenience.
>
> If you are experiencing this problem, you can use the old client in the
> meantime.
>
> Mohammed
>
>
>
> "Ira Winston" <Ira Winston@xxxxxx> wrote in message
> news:C3D0ED5F-7BE2-4375-8868-B80A35C133BD@xxxxxx
Quote:

> > Version 14.0.1324.228 crashes on startup on one of my two machines
> > Others have reported the same problem in the Windows Live FolderShare
> > Spaces
> > blog
> > It doesn't crash if the network is disabled but FolderShare isn't terribly
> > useful in that mode.
> >
My System SpecsSystem Spec
Old 03-13-2008   #4 (permalink)
Ronald


 
 

Re: New Foldershare Beta crashes on startup


Hi Mohammed,

While you guys are investigating this bug please consider investigating this
too: foldershare often doesn't recover from standby mode. In 'view activity'
it shows 'waiting for a server response'. I often have to kill and restart
foldershare after waking up my machines.

Anyway, good to hear that foldershare is not abandoned by Microsoft. I'm a
big fan but run into several limitations that I really hope will be addressed
in future upgrades.

"Mohammed Samji [MSFT]" wrote:
Quote:

> Hi Ira,
>
> This is a known bug that we are investigating. We are working on a fix to
> address the crashes users are seeing with the new client.
>
> We will be posting an updated client soon. We're terribly sorry for the
> inconvenience.
>
> If you are experiencing this problem, you can use the old client in the
> meantime.
>
> Mohammed
>
>
>
> "Ira Winston" <Ira Winston@xxxxxx> wrote in message
> news:C3D0ED5F-7BE2-4375-8868-B80A35C133BD@xxxxxx
Quote:

> > Version 14.0.1324.228 crashes on startup on one of my two machines
> > Others have reported the same problem in the Windows Live FolderShare
> > Spaces
> > blog
> > It doesn't crash if the network is disabled but FolderShare isn't terribly
> > useful in that mode.
> >
My System SpecsSystem Spec
Old 03-13-2008   #5 (permalink)
Mohammed Samji [MSFT]


 
 

Re: New Foldershare Beta crashes on startup

Unfortunately that is a bug on the website.

The website says: 14.0.1325.0310, but really the client version is:
14.0.1324.228

So when you install the client from the website, you should be getting
14.0.1324.228, which is the latest client.

thx
-m





"kruser" <kruser@xxxxxx> wrote in message
news:32A4E386-EC85-4964-8DD7-8EEDA50CC73D@xxxxxx
Quote:

> I am having the same issue of foldershare crashing one of my two pcs on
> startup. If you go out to foldershare.com and look at the download it
> says
> version 14.0.1325.0310 but when you download it and install it, the
> installed
> version is listed as 14.0.1324.228, why the difference? Also, it is
> suggested to install the older version, how do you download the old
> version?
>
> You dont realize how much you depend on something until it is gone.
>
> "Mohammed Samji [MSFT]" wrote:
>
Quote:

>> Hi Ira,
>>
>> This is a known bug that we are investigating. We are working on a fix to
>> address the crashes users are seeing with the new client.
>>
>> We will be posting an updated client soon. We're terribly sorry for the
>> inconvenience.
>>
>> If you are experiencing this problem, you can use the old client in the
>> meantime.
>>
>> Mohammed
>>
>>
>>
>> "Ira Winston" <Ira Winston@xxxxxx> wrote in message
>> news:C3D0ED5F-7BE2-4375-8868-B80A35C133BD@xxxxxx
Quote:

>> > Version 14.0.1324.228 crashes on startup on one of my two machines
>> > Others have reported the same problem in the Windows Live FolderShare
>> > Spaces
>> > blog
>> > It doesn't crash if the network is disabled but FolderShare isn't
>> > terribly
>> > useful in that mode.
>> >
My System SpecsSystem Spec
Old 03-13-2008   #6 (permalink)
kruser


 
 

Re: New Foldershare Beta crashes on startup

Could you provide a time line on the new client release or where we can
download the old version?
Foldershare keeps crashing on my XP PC but works fine on my Vista PC. I
would really like this to work again.


"Mohammed Samji [MSFT]" wrote:
Quote:

> Unfortunately that is a bug on the website.
>
> The website says: 14.0.1325.0310, but really the client version is:
> 14.0.1324.228
>
> So when you install the client from the website, you should be getting
> 14.0.1324.228, which is the latest client.
>
> thx
> -m
>
>
>
>
>
> "kruser" <kruser@xxxxxx> wrote in message
> news:32A4E386-EC85-4964-8DD7-8EEDA50CC73D@xxxxxx
Quote:

> > I am having the same issue of foldershare crashing one of my two pcs on
> > startup. If you go out to foldershare.com and look at the download it
> > says
> > version 14.0.1325.0310 but when you download it and install it, the
> > installed
> > version is listed as 14.0.1324.228, why the difference? Also, it is
> > suggested to install the older version, how do you download the old
> > version?
> >
> > You dont realize how much you depend on something until it is gone.
> >
> > "Mohammed Samji [MSFT]" wrote:
> >
Quote:

> >> Hi Ira,
> >>
> >> This is a known bug that we are investigating. We are working on a fix to
> >> address the crashes users are seeing with the new client.
> >>
> >> We will be posting an updated client soon. We're terribly sorry for the
> >> inconvenience.
> >>
> >> If you are experiencing this problem, you can use the old client in the
> >> meantime.
> >>
> >> Mohammed
> >>
> >>
> >>
> >> "Ira Winston" <Ira Winston@xxxxxx> wrote in message
> >> news:C3D0ED5F-7BE2-4375-8868-B80A35C133BD@xxxxxx
> >> > Version 14.0.1324.228 crashes on startup on one of my two machines
> >> > Others have reported the same problem in the Windows Live FolderShare
> >> > Spaces
> >> > blog
> >> > It doesn't crash if the network is disabled but FolderShare isn't
> >> > terribly
> >> > useful in that mode.
> >> >
My System SpecsSystem Spec
Old 03-13-2008   #7 (permalink)
Anton Katz [MSFT]


 
 

Re: New Foldershare Beta crashes on startup

Ronald,
could you please elaborate?
Does FolderShare not recover from sleep mode or hibernation mode?

Thanks,
Anton


"Ronald" <Ronald@xxxxxx> wrote in message
news:B51753EF-C669-4B6C-B6F0-DF7FFE7E8BBB@xxxxxx
Quote:

>
> Hi Mohammed,
>
> While you guys are investigating this bug please consider investigating
> this
> too: foldershare often doesn't recover from standby mode. In 'view
> activity'
> it shows 'waiting for a server response'. I often have to kill and restart
> foldershare after waking up my machines.
>
> Anyway, good to hear that foldershare is not abandoned by Microsoft. I'm a
> big fan but run into several limitations that I really hope will be
> addressed
> in future upgrades.
>
> "Mohammed Samji [MSFT]" wrote:
>
Quote:

>> Hi Ira,
>>
>> This is a known bug that we are investigating. We are working on a fix to
>> address the crashes users are seeing with the new client.
>>
>> We will be posting an updated client soon. We're terribly sorry for the
>> inconvenience.
>>
>> If you are experiencing this problem, you can use the old client in the
>> meantime.
>>
>> Mohammed
>>
>>
>>
>> "Ira Winston" <Ira Winston@xxxxxx> wrote in message
>> news:C3D0ED5F-7BE2-4375-8868-B80A35C133BD@xxxxxx
Quote:

>> > Version 14.0.1324.228 crashes on startup on one of my two machines
>> > Others have reported the same problem in the Windows Live FolderShare
>> > Spaces
>> > blog
>> > It doesn't crash if the network is disabled but FolderShare isn't
>> > terribly
>> > useful in that mode.
>> >
My System SpecsSystem Spec
 

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