Windows Vista Forums

Libraries will not open
  1. #1


    Janie Guest

    Libraries will not open

    When I logged in this morning, I couldn't access the libraries I had set up.
    I kept getting the message: "Sorry, there was an unexpected error. Please
    try again." After many, many attempts, I still cannot access the libraries.

    Anyone know what to do to fix this problem? Help!



      My System SpecsSystem Spec

  2. #2


    Mohammed Samji [MSFT] Guest

    Re: Libraries will not open

    Hi Janie,

    We've seen a couple other instances of this issue.

    Can you send me private mail - msamji@xxxxxx.

    I'd like to ask you a few questions to help us track this down.

    thx
    -mohammed

    "Janie" <Janie@xxxxxx> wrote in message
    news:A065536C-3656-45CD-8666-849DA7EEC444@xxxxxx

    > When I logged in this morning, I couldn't access the libraries I had set
    > up.
    > I kept getting the message: "Sorry, there was an unexpected error. Please
    > try again." After many, many attempts, I still cannot access the
    > libraries.
    >
    > Anyone know what to do to fix this problem? Help!

      My System SpecsSystem Spec

  3. #3


    CFFinCalgary Guest

    Re: Libraries will not open

    I had basically the same problem and solved it by creating a new account
    using a new Windows Live ID -- see the thread started yesterday "Not able to
    synchronize folders and access them."

    I am NOT happy about this, since I would have to redo all the libraries, add
    back the computers and users. Is there anyway the old account can be
    fixed??? (I am not sure what kind of account I have -- I had originally
    signed up after purchasing the Iomega HD)

    btw - I like the new interface, just hope it works as well as the old
    foldershare.

    "Mohammed Samji [MSFT]" wrote:

    > Hi Janie,
    >
    > We've seen a couple other instances of this issue.
    >
    > Can you send me private mail - msamji@xxxxxx.
    >
    > I'd like to ask you a few questions to help us track this down.
    >
    > thx
    > -mohammed
    >
    > "Janie" <Janie@xxxxxx> wrote in message
    > news:A065536C-3656-45CD-8666-849DA7EEC444@xxxxxx

    > > When I logged in this morning, I couldn't access the libraries I had set
    > > up.
    > > I kept getting the message: "Sorry, there was an unexpected error. Please
    > > try again." After many, many attempts, I still cannot access the
    > > libraries.
    > >
    > > Anyone know what to do to fix this problem? Help!
    >

      My System SpecsSystem Spec

Libraries will not open problems?

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