When I logged in this morning, I couldn't access the libraries I had set up.
I kept getting the message: "Sorry, there was an unexpected error. Please
try again." After many, many attempts, I still cannot access the libraries.

Anyone know what to do to fix this problem? Help!

Hi Janie,

We've seen a couple other instances of this issue.

Can you send me private mail - msamji@xxxxxx.

I'd like to ask you a few questions to help us track this down.

thx
-mohammed

"Janie" <Janie@xxxxxx> wrote in message
news:A065536C-3656-45CD-8666-849DA7EEC444@xxxxxx

> When I logged in this morning, I couldn't access the libraries I had set
> up.
> I kept getting the message: "Sorry, there was an unexpected error. Please
> try again." After many, many attempts, I still cannot access the
> libraries.
>
> Anyone know what to do to fix this problem? Help!

I had basically the same problem and solved it by creating a new account
using a new Windows Live ID -- see the thread started yesterday "Not able to
synchronize folders and access them."

I am NOT happy about this, since I would have to redo all the libraries, add
back the computers and users. Is there anyway the old account can be
fixed??? (I am not sure what kind of account I have -- I had originally
signed up after purchasing the Iomega HD)

btw - I like the new interface, just hope it works as well as the old
foldershare.

"Mohammed Samji [MSFT]" wrote:

> Hi Janie,
>
> We've seen a couple other instances of this issue.
>
> Can you send me private mail - msamji@xxxxxx.
>
> I'd like to ask you a few questions to help us track this down.
>
> thx
> -mohammed
>
> "Janie" <Janie@xxxxxx> wrote in message
> news:A065536C-3656-45CD-8666-849DA7EEC444@xxxxxx

> > When I logged in this morning, I couldn't access the libraries I had set
> > up.
> > I kept getting the message: "Sorry, there was an unexpected error. Please
> > try again." After many, many attempts, I still cannot access the
> > libraries.
> >
> > Anyone know what to do to fix this problem? Help!

>