Did you sign up for Foldershare BEFORE Microsoft acquired the company?
If yes, did your wife sign up AFTER Microsoft acquired the company?
If yes to both, this supports the theory that something in old accounts,
created before MS acquired the company are incompatible with the new system.
That is, same software for you and your wife, same computer systems, etc.
But, different account types: yours created with ByteTaxi, hers with MS.
"vts" wrote:
> A little background... I have been using FS for about 2 years and am
> extremely happy. On a single machine at home, I have had problems w/ FS
> however. Notably I couldn't get the old FS client to synch when Windows
> Firewall was on (even though it was listed as an exception). The FS client
> would sit trying to log on and use 100% CPU resources. Disabling the
> Firewall allowed me to use it w/o problems... since I have a router that acts
> as a firewall.. no problems.
>
> Recently, I noticed that my FS icon was greyed out. I checked the FS
> website and saw that there was a new client and downloaded and installed. It
> seemed to connect but again was trying to log on for a while. This was only
> a temporary situtation. After restart, it connected and was active (i.e.
> files synching) but then the FS client just crashed.
>
> OK, the bizzaro part. Recently, I set my wife up w/ FS. She loves it. She
> uses it on the same machine, under a separate user account. Her FS seems to
> work fine. Even with the upgrade, it seems to work beautfully. It also
> seems that the FS client is installed separately for separate users...unlike
> the previous FS client.
>
> Anyway, I contact FS support. They told me to unistall it and delete the
> folder contating the registry key uder HKEY_CURRENT_USER, which I did. Still
> no luck. There are many other FS entries in the registry but I am leary of
> just deleting them all.
>
> Also, it still does not answer the question of why it works fine for my wife
> and not for me... and why does it seem to work only for a minute before
> crashing? It seems to me that it should either work or it shouldn't... not
> stop in the middle of synching (and it doesn't seem that it trips on a
> particular file ... the next time I start it, it picks up where it left off
> and continues happily for another minute before crashing). I've even gone to
> removing any unecessary startup items (spybot, desktopsearch, etc) to make
> sure that none of those were interfering... no luck. Anyway... bizzare.
> Hoping that the brain power of the user community may be able to offer a
> solution.
>
>