One PC cannot sync

03-16-2008

Hi! I have posted several questions in other threads but this is a new
problem. I have had similar problems as all others (not syncing, grayed out
icons, unexpected error, etc) so I created a new account and installed new FS
client on all PCs I had, remapped everything, etc. It works fine on all of
them but one (which is on the wired connection). That one will accept only
two libraries, and if I try to add a third one, everything stops working on
that PC only. It will not access the FS website from menus, it will not let
itself be accessed from FS website, although it appears logged in, or will
allow web access. That one runs WinXP with SP2, etc. I have another PC with
the wired connection on the same router, running WinVista, and it works fine.
I have uninstalled/reinstallled several times, nothing. Any ideas/suggetions?

03-16-2008

Also, I uninstalled the new client and re-installed the old one. It seems to
be wroking. The main problem is that the "port status" tab in the settigns
with the new client does not recognize the UPNP gateway (which is the D-Link
router). Old client seems to recognize it. The other 5 computers on the SAME
router (some XP some Vista) have no problems.

Any ideas?

"Drazen" wrote:

	Quote:
	> Hi! I have posted several questions in other threads but this is a new > problem. I have had similar problems as all others (not syncing, grayed out > icons, unexpected error, etc) so I created a new account and installed new FS > client on all PCs I had, remapped everything, etc. It works fine on all of > them but one (which is on the wired connection). That one will accept only > two libraries, and if I try to add a third one, everything stops working on > that PC only. It will not access the FS website from menus, it will not let > itself be accessed from FS website, although it appears logged in, or will > allow web access. That one runs WinXP with SP2, etc. I have another PC with > the wired connection on the same router, running WinVista, and it works fine. > I have uninstalled/reinstallled several times, nothing. Any ideas/suggetions?

03-16-2008

To update this further if anybody from Microsoft reads this. I now removed
the old client on BOTH login (identities) I had. I reinstalled the new client
on both. It seems to work for now, although on Port Status tab now it says
that TCP 6571 and TCP 8000 are blocked to accept conenctions, while TCP 443
is enabled. On the old client, both TCP 6571 and TCP 8000 were OK.

However, I still get frequent errors while creating and updating libraries
via web-site.

"Drazen" wrote:

Quote:

> Also, I uninstalled the new client and re-installed the old one. It seems to
> be wroking. The main problem is that the "port status" tab in the settigns
> with the new client does not recognize the UPNP gateway (which is the D-Link
> router). Old client seems to recognize it. The other 5 computers on the SAME
> router (some XP some Vista) have no problems.
>
> Any ideas?
>
> "Drazen" wrote:
>

	Quote:
	> > Hi! I have posted several questions in other threads but this is a new > > problem. I have had similar problems as all others (not syncing, grayed out > > icons, unexpected error, etc) so I created a new account and installed new FS > > client on all PCs I had, remapped everything, etc. It works fine on all of > > them but one (which is on the wired connection). That one will accept only > > two libraries, and if I try to add a third one, everything stops working on > > that PC only. It will not access the FS website from menus, it will not let > > itself be accessed from FS website, although it appears logged in, or will > > allow web access. That one runs WinXP with SP2, etc. I have another PC with > > the wired connection on the same router, running WinVista, and it works fine. > > I have uninstalled/reinstallled several times, nothing. Any ideas/suggetions?

03-18-2008

Thanks for the detailed info and updates. We are working on a fix that should
address your problem on the website.

"Drazen" wrote:

Quote:

> To update this further if anybody from Microsoft reads this. I now removed
> the old client on BOTH login (identities) I had. I reinstalled the new client
> on both. It seems to work for now, although on Port Status tab now it says
> that TCP 6571 and TCP 8000 are blocked to accept conenctions, while TCP 443
> is enabled. On the old client, both TCP 6571 and TCP 8000 were OK.
>
> However, I still get frequent errors while creating and updating libraries
> via web-site.
>
> "Drazen" wrote:
>

Quote:

> > Also, I uninstalled the new client and re-installed the old one. It seems to
> > be wroking. The main problem is that the "port status" tab in the settigns
> > with the new client does not recognize the UPNP gateway (which is the D-Link
> > router). Old client seems to recognize it. The other 5 computers on the SAME
> > router (some XP some Vista) have no problems.
> >
> > Any ideas?
> >
> > "Drazen" wrote:
> >

	Quote:
	> > > Hi! I have posted several questions in other threads but this is a new > > > problem. I have had similar problems as all others (not syncing, grayed out > > > icons, unexpected error, etc) so I created a new account and installed new FS > > > client on all PCs I had, remapped everything, etc. It works fine on all of > > > them but one (which is on the wired connection). That one will accept only > > > two libraries, and if I try to add a third one, everything stops working on > > > that PC only. It will not access the FS website from menus, it will not let > > > itself be accessed from FS website, although it appears logged in, or will > > > allow web access. That one runs WinXP with SP2, etc. I have another PC with > > > the wired connection on the same router, running WinVista, and it works fine. > > > I have uninstalled/reinstallled several times, nothing. Any ideas/suggetions?

03-18-2008

We released a number of fixes for the website and a new client today. Please
download the new client and hopefully your issues will be fixed.
--
Jeremy Epling
Lead Program Manager - Windows Live FolderShare

"Jeremy Epling [MSFT]" wrote:

Quote:

> Thanks for the detailed info and updates. We are working on a fix that should
> address your problem on the website.
>
>
>
> "Drazen" wrote:
>

Quote:

> > To update this further if anybody from Microsoft reads this. I now removed
> > the old client on BOTH login (identities) I had. I reinstalled the new client
> > on both. It seems to work for now, although on Port Status tab now it says
> > that TCP 6571 and TCP 8000 are blocked to accept conenctions, while TCP 443
> > is enabled. On the old client, both TCP 6571 and TCP 8000 were OK.
> >
> > However, I still get frequent errors while creating and updating libraries
> > via web-site.
> >
> > "Drazen" wrote:
> >

	Quote:
	> > > Also, I uninstalled the new client and re-installed the old one. It seems to > > > be wroking. The main problem is that the "port status" tab in the settigns > > > with the new client does not recognize the UPNP gateway (which is the D-Link > > > router). Old client seems to recognize it. The other 5 computers on the SAME > > > router (some XP some Vista) have no problems. > > > > > > Any ideas? > > > > > > "Drazen" wrote: > > > > > > > Hi! I have posted several questions in other threads but this is a new > > > > problem. I have had similar problems as all others (not syncing, grayed out > > > > icons, unexpected error, etc) so I created a new account and installed new FS > > > > client on all PCs I had, remapped everything, etc. It works fine on all of > > > > them but one (which is on the wired connection). That one will accept only > > > > two libraries, and if I try to add a third one, everything stops working on > > > > that PC only. It will not access the FS website from menus, it will not let > > > > itself be accessed from FS website, although it appears logged in, or will > > > > allow web access. That one runs WinXP with SP2, etc. I have another PC with > > > > the wired connection on the same router, running WinVista, and it works fine. > > > > I have uninstalled/reinstallled several times, nothing. Any ideas/suggetions?

03-16-2008	#1 (permalink)
Drazen Guest n/a posts	One PC cannot sync Hi! I have posted several questions in other threads but this is a new problem. I have had similar problems as all others (not syncing, grayed out icons, unexpected error, etc) so I created a new account and installed new FS client on all PCs I had, remapped everything, etc. It works fine on all of them but one (which is on the wired connection). That one will accept only two libraries, and if I try to add a third one, everything stops working on that PC only. It will not access the FS website from menus, it will not let itself be accessed from FS website, although it appears logged in, or will allow web access. That one runs WinXP with SP2, etc. I have another PC with the wired connection on the same router, running WinVista, and it works fine. I have uninstalled/reinstallled several times, nothing. Any ideas/suggetions?
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