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Install issue

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Old 03-20-2008   #1 (permalink)
Skip Shean
Guest


 

Install issue

I am trying to install the latest/greatest version of FS, but it can't
uninstall version 2.5.1. I'm using Vista Ultimate as my OS. Can you give
me a manual uninstall procedure?

Thanks.


My System SpecsSystem Spec
Old 03-21-2008   #2 (permalink)
Anton Katz [MSFT]
Guest


 

Re: Install issue

Hey,
did you try uninstalling the old client through "Programs and Features"?
If that fails there is another way that I briefly mentioned in a previous
post:

----->
This sounds like a corrupt installer issue. If that's the case, the
following workaround should do the trick:
**IMPORTANT: Read the information on the support link page BEFORE
downloading and using the utility.

1. Download Windows Installer CleanUp Utility from:
http://support.microsoft.com/default...b;en-us;290301
2. Go to C:\Program Files\Windows Installer Clean Up and run the msicuu
cleanup application.
3. You will see a window with all your installed applications. Select
ByteTaxi FolderShare and click Remove.

This should uninstall the older version of FolderShare and enable you to
install the newer one. Unfortunately, you might need to remap all your
libraries on that device.

Hope this helps
---->

Anton Katz
Program Manager - Windows Live FolderShare


"Skip Shean" <skipshean@xxxxxx> wrote in message
news:211AD36A-B21F-4468-9458-FD3151D06FF9@xxxxxx
Quote:

> I am trying to install the latest/greatest version of FS, but it can't
> uninstall version 2.5.1. I'm using Vista Ultimate as my OS. Can you give
> me a manual uninstall procedure?
>
> Thanks.
My System SpecsSystem Spec
Old 03-24-2008   #3 (permalink)
Skip Shean
Guest


 

Re: Install issue

that did the trick, thanks.


"Anton Katz [MSFT]" <katz.anton@xxxxxx> wrote in message
news:3F156364-1C26-4BD7-9625-A028BC28F2B0@xxxxxx
Quote:

> Hey,
> did you try uninstalling the old client through "Programs and Features"?
> If that fails there is another way that I briefly mentioned in a previous
> post:
>
> ----->
> This sounds like a corrupt installer issue. If that's the case, the
> following workaround should do the trick:
> **IMPORTANT: Read the information on the support link page BEFORE
> downloading and using the utility.
>
> 1. Download Windows Installer CleanUp Utility from:
> http://support.microsoft.com/default...b;en-us;290301
> 2. Go to C:\Program Files\Windows Installer Clean Up and run the msicuu
> cleanup application.
> 3. You will see a window with all your installed applications. Select
> ByteTaxi FolderShare and click Remove.
>
> This should uninstall the older version of FolderShare and enable you to
> install the newer one. Unfortunately, you might need to remap all your
> libraries on that device.
>
> Hope this helps
> ---->
>
> Anton Katz
> Program Manager - Windows Live FolderShare
>
>
> "Skip Shean" <skipshean@xxxxxx> wrote in message
> news:211AD36A-B21F-4468-9458-FD3151D06FF9@xxxxxx
Quote:

>> I am trying to install the latest/greatest version of FS, but it can't
>> uninstall version 2.5.1. I'm using Vista Ultimate as my OS. Can you
>> give me a manual uninstall procedure?
>>
>> Thanks.
>
My System SpecsSystem Spec
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