Windows Vista Forums

Install issue
  1. #1


    Skip Shean Guest

    Install issue

    I am trying to install the latest/greatest version of FS, but it can't
    uninstall version 2.5.1. I'm using Vista Ultimate as my OS. Can you give
    me a manual uninstall procedure?

    Thanks.




      My System SpecsSystem Spec

  2. #2


    Anton Katz [MSFT] Guest

    Re: Install issue

    Hey,
    did you try uninstalling the old client through "Programs and Features"?
    If that fails there is another way that I briefly mentioned in a previous
    post:

    ----->
    This sounds like a corrupt installer issue. If that's the case, the
    following workaround should do the trick:
    **IMPORTANT: Read the information on the support link page BEFORE
    downloading and using the utility.

    1. Download Windows Installer CleanUp Utility from:
    http://support.microsoft.com/default...b;en-us;290301
    2. Go to C:\Program Files\Windows Installer Clean Up and run the msicuu
    cleanup application.
    3. You will see a window with all your installed applications. Select
    ByteTaxi FolderShare and click Remove.

    This should uninstall the older version of FolderShare and enable you to
    install the newer one. Unfortunately, you might need to remap all your
    libraries on that device.

    Hope this helps
    ---->

    Anton Katz
    Program Manager - Windows Live FolderShare


    "Skip Shean" <skipshean@xxxxxx> wrote in message
    news:211AD36A-B21F-4468-9458-FD3151D06FF9@xxxxxx

    > I am trying to install the latest/greatest version of FS, but it can't
    > uninstall version 2.5.1. I'm using Vista Ultimate as my OS. Can you give
    > me a manual uninstall procedure?
    >
    > Thanks.

      My System SpecsSystem Spec

  3. #3


    Skip Shean Guest

    Re: Install issue

    that did the trick, thanks.


    "Anton Katz [MSFT]" <katz.anton@xxxxxx> wrote in message
    news:3F156364-1C26-4BD7-9625-A028BC28F2B0@xxxxxx

    > Hey,
    > did you try uninstalling the old client through "Programs and Features"?
    > If that fails there is another way that I briefly mentioned in a previous
    > post:
    >
    > ----->
    > This sounds like a corrupt installer issue. If that's the case, the
    > following workaround should do the trick:
    > **IMPORTANT: Read the information on the support link page BEFORE
    > downloading and using the utility.
    >
    > 1. Download Windows Installer CleanUp Utility from:
    > http://support.microsoft.com/default...b;en-us;290301
    > 2. Go to C:\Program Files\Windows Installer Clean Up and run the msicuu
    > cleanup application.
    > 3. You will see a window with all your installed applications. Select
    > ByteTaxi FolderShare and click Remove.
    >
    > This should uninstall the older version of FolderShare and enable you to
    > install the newer one. Unfortunately, you might need to remap all your
    > libraries on that device.
    >
    > Hope this helps
    > ---->
    >
    > Anton Katz
    > Program Manager - Windows Live FolderShare
    >
    >
    > "Skip Shean" <skipshean@xxxxxx> wrote in message
    > news:211AD36A-B21F-4468-9458-FD3151D06FF9@xxxxxx

    >> I am trying to install the latest/greatest version of FS, but it can't
    >> uninstall version 2.5.1. I'm using Vista Ultimate as my OS. Can you
    >> give me a manual uninstall procedure?
    >>
    >> Thanks.
    >

      My System SpecsSystem Spec

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