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Vista - Doesn't synchronize

 
 
Old 03-31-2008   #1 (permalink)
Chris


 
 

Doesn't synchronize

I recognized, that I'm online in Foldershare but files are still not coming
through. I have no firewall installed! So I have to make a right click on
foldershare and sign out and sign in again. Only then the files are coming
through. Why is this like that?

Further: If Foldershare crashes due to a conflict, for example, if two users
are working the same time on a document, foldershare forces to be closed and
can not be restarted. I had to install it all new in order to get access to
my documents. Is there any solution for it?

Thanks

My System SpecsSystem Spec
Old 03-31-2008   #2 (permalink)
Christoph Zelazowski [MSFT]


 
 

RE: Doesn't synchronize

Regarding the first issue - have you tried waiting a bit longer to make sure
it synchronizes eventually?

As to the second issue - currently the way FolderShare handles some specific
sync errors / conflicts is that it asks you to manually resolve the situation
and quits. Could you elaborate a bit more on the exact behavior you are
seeing? Uninstall shouldn't make any difference in this case.

Thanks,
Christoph


"Chris" wrote:
Quote:

> I recognized, that I'm online in Foldershare but files are still not coming
> through. I have no firewall installed! So I have to make a right click on
> foldershare and sign out and sign in again. Only then the files are coming
> through. Why is this like that?
>
> Further: If Foldershare crashes due to a conflict, for example, if two users
> are working the same time on a document, foldershare forces to be closed and
> can not be restarted. I had to install it all new in order to get access to
> my documents. Is there any solution for it?
>
> Thanks
My System SpecsSystem Spec
Old 04-01-2008   #3 (permalink)
Chris


 
 

RE: Doesn't synchronize

Thanks for your reply. Yes, I was waiting for several hours and thought
first, that it has again something to do with the naming of the files, as
there are (funny enough) no Umlauts, like öäü etc. allowed. But this was not
the case here. Only when I "changed user" and logged in again, the files came
through.

Concerning the second issue: Another collaborator opened the same document I
was working with and Foldershare sent me immediately a note, whether I want
to save my changes or not. Whatever I clicked on, Foldershare closed
completely together with the Foldershare sign in the sidebar. There was no
way to reactivate it, as it is not in the program folder. So I had to
reinstall it new from the Foldershare website and to log in again.

Hope, this is more clear now.

Cheers

"Christoph Zelazowski [MSFT]" wrote:
Quote:

> Regarding the first issue - have you tried waiting a bit longer to make sure
> it synchronizes eventually?
>
> As to the second issue - currently the way FolderShare handles some specific
> sync errors / conflicts is that it asks you to manually resolve the situation
> and quits. Could you elaborate a bit more on the exact behavior you are
> seeing? Uninstall shouldn't make any difference in this case.
>
> Thanks,
> Christoph
>
>
> "Chris" wrote:
>
Quote:

> > I recognized, that I'm online in Foldershare but files are still not coming
> > through. I have no firewall installed! So I have to make a right click on
> > foldershare and sign out and sign in again. Only then the files are coming
> > through. Why is this like that?
> >
> > Further: If Foldershare crashes due to a conflict, for example, if two users
> > are working the same time on a document, foldershare forces to be closed and
> > can not be restarted. I had to install it all new in order to get access to
> > my documents. Is there any solution for it?
> >
> > Thanks
My System SpecsSystem Spec
Old 04-01-2008   #4 (permalink)
Christoph Zelazowski [MSFT]


 
 

RE: Doesn't synchronize

Hi Chris,

There is a shortcut to FolderShare under:

All Programs -> Windows Live -> Windows Live FolderShare Beta

We'll investigate the first issue that you mentioned.

Thanks,
Christoph

"Chris" wrote:
Quote:

> Thanks for your reply. Yes, I was waiting for several hours and thought
> first, that it has again something to do with the naming of the files, as
> there are (funny enough) no Umlauts, like öäü etc. allowed. But this was not
> the case here. Only when I "changed user" and logged in again, the files came
> through.
>
> Concerning the second issue: Another collaborator opened the same document I
> was working with and Foldershare sent me immediately a note, whether I want
> to save my changes or not. Whatever I clicked on, Foldershare closed
> completely together with the Foldershare sign in the sidebar. There was no
> way to reactivate it, as it is not in the program folder. So I had to
> reinstall it new from the Foldershare website and to log in again.
>
> Hope, this is more clear now.
>
> Cheers
>
> "Christoph Zelazowski [MSFT]" wrote:
>
Quote:

> > Regarding the first issue - have you tried waiting a bit longer to make sure
> > it synchronizes eventually?
> >
> > As to the second issue - currently the way FolderShare handles some specific
> > sync errors / conflicts is that it asks you to manually resolve the situation
> > and quits. Could you elaborate a bit more on the exact behavior you are
> > seeing? Uninstall shouldn't make any difference in this case.
> >
> > Thanks,
> > Christoph
> >
> >
> > "Chris" wrote:
> >
Quote:

> > > I recognized, that I'm online in Foldershare but files are still not coming
> > > through. I have no firewall installed! So I have to make a right click on
> > > foldershare and sign out and sign in again. Only then the files are coming
> > > through. Why is this like that?
> > >
> > > Further: If Foldershare crashes due to a conflict, for example, if two users
> > > are working the same time on a document, foldershare forces to be closed and
> > > can not be restarted. I had to install it all new in order to get access to
> > > my documents. Is there any solution for it?
> > >
> > > Thanks
My System SpecsSystem Spec
Old 04-09-2008   #5 (permalink)
Jason Dunn


 
 

Re: Doesn't synchronize

> to save my changes or not. Whatever I clicked on, Foldershare closed
Quote:

> completely together with the Foldershare sign in the sidebar. There was no
> way to reactivate it, as it is not in the program folder. So I had to
> reinstall it new from the Foldershare website and to log in again.
When that happens, you need to resolve the conflict (shutting down the
program on one computer that's accessing the file for instance) then you
just re-start FolderShare. It creates a program menu item....re-installing
it is certainly not necessary. :-)

Jason Dunn
www.digitalhomethoughts.com

My System SpecsSystem Spec
 

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