Windows Vista Forums

FolderShare services fully restored
  1. #1


    Francisco Garcia-Ascanio [MSFT] Guest

    FolderShare services fully restored

    Dear FolderShare users,



    Earlier today our system experienced a minor network issue and a small
    percentage of users encountered login difficulties. Our services have now
    been fully restored and you should not experience any difficulties logging
    in. Thank you for your patience.

    Best,
    Francisco

    --
    Francisco Garcia-Ascanio
    Program Manager
    Windows Live FolderShare


      My System SpecsSystem Spec

  2. #2


    StephanSF Guest

    Re: FolderShare services fully restored

    On Apr 4, 2:23 pm, "Francisco Garcia-Ascanio [MSFT]"
    <Francisco.Gar...@xxxxxx> wrote:

    > Dear FolderShare users,
    >
    > Earlier today our system experienced a minor network issue and a small
    > percentage of users encountered login difficulties. Our services have now
    > been fully restored and you should not experience any difficulties logging
    > in. Thank you for your patience.
    >
    > Best,
    > Francisco
    >
    > --
    > Francisco Garcia-Ascanio
    > Program Manager
    > Windows Live FolderShare
    When can we have back the functionality that we have posted about in
    so many of these post in this newsgroup..for example.. being able to
    see the full path to the folders that are part of a library ? The
    ability to see on one screen the libraries, what computers are in them
    and the file counts for each ?

    We keep hearing that our feedback is valuable, but as my girlfriend
    sais when I don't buy her diamonds "I dont *feel* the love"


      My System SpecsSystem Spec

  3. #3


    Mark Guest

    RE: FolderShare services fully restored

    I am a FolderShare user and I have not been able to access my account for 3
    weeks. I am very frustrated because I have absolutely no number that I can
    contact. All I read is that FolderShare is back up and running fine. Is
    there any help at all or do I have to let this keep on slowing me down?

    Mark

    "Francisco Garcia-Ascanio [MSFT]" wrote:

    > Dear FolderShare users,
    >
    > Earlier today our system experienced a minor network issue and a small
    > percentage of users encountered login difficulties. Our services have now
    > been fully restored and you should not experience any difficulties logging
    > in. Thank you for your patience.
    >
    > Best,
    > Francisco
    >
    > --
    > Francisco Garcia-Ascanio
    > Program Manager
    > Windows Live FolderShare
    >

      My System SpecsSystem Spec

  4. #4


    Anton Katz [MSFT] Guest

    Re: FolderShare services fully restored

    Hi Mark,
    Can you please describe the issue you are experiencing in more detail? This
    way people here will try to help you get this fixed.

    Thank you in advance,
    Anton

    "Mark" <Mark@xxxxxx> wrote in message
    news:BAD9A03F-308D-46C4-95A4-CB6829C26DAC@xxxxxx

    > I am a FolderShare user and I have not been able to access my account for
    > 3
    > weeks. I am very frustrated because I have absolutely no number that I
    > can
    > contact. All I read is that FolderShare is back up and running fine. Is
    > there any help at all or do I have to let this keep on slowing me down?
    >
    > Mark
    >
    > "Francisco Garcia-Ascanio [MSFT]" wrote:
    >

    >> Dear FolderShare users,
    >>
    >> Earlier today our system experienced a minor network issue and a small
    >> percentage of users encountered login difficulties. Our services have
    >> now
    >> been fully restored and you should not experience any difficulties
    >> logging
    >> in. Thank you for your patience.
    >>
    >> Best,
    >> Francisco
    >>
    >> --
    >> Francisco Garcia-Ascanio
    >> Program Manager
    >> Windows Live FolderShare
    >>

      My System SpecsSystem Spec

  5. #5


    Mark Guest

    Re: FolderShare services fully restored

    Whenever I try to log into the account I get an error message that reads:

    Sorry, there was an unexpected error. Please try again.
    This is not a user error, my account login and password are correct.

    I have been trying to log into my account and I can not manage any of my
    computers. I have been trying to add folders to a new computer. Please Help!

    Mark

    "Anton Katz [MSFT]" wrote:

    > Hi Mark,
    > Can you please describe the issue you are experiencing in more detail? This
    > way people here will try to help you get this fixed.
    >
    > Thank you in advance,
    > Anton
    >
    > "Mark" <Mark@xxxxxx> wrote in message
    > news:BAD9A03F-308D-46C4-95A4-CB6829C26DAC@xxxxxx

    > > I am a FolderShare user and I have not been able to access my account for
    > > 3
    > > weeks. I am very frustrated because I have absolutely no number that I
    > > can
    > > contact. All I read is that FolderShare is back up and running fine. Is
    > > there any help at all or do I have to let this keep on slowing me down?
    > >
    > > Mark
    > >
    > > "Francisco Garcia-Ascanio [MSFT]" wrote:
    > >

    > >> Dear FolderShare users,
    > >>
    > >> Earlier today our system experienced a minor network issue and a small
    > >> percentage of users encountered login difficulties. Our services have
    > >> now
    > >> been fully restored and you should not experience any difficulties
    > >> logging
    > >> in. Thank you for your patience.
    > >>
    > >> Best,
    > >> Francisco
    > >>
    > >> --
    > >> Francisco Garcia-Ascanio
    > >> Program Manager
    > >> Windows Live FolderShare
    > >>

      My System SpecsSystem Spec

  6. #6


    Anton Katz [MSFT] Guest

    Re: FolderShare services fully restored

    Mark, can you please send me your username (email) to my email address?
    katz.anton@xxxxxx

    Thank you,
    Anton


    "Mark" <Mark@xxxxxx> wrote in message
    news:94C2B9A5-4CB6-4561-A198-11412957FEF1@xxxxxx

    > Whenever I try to log into the account I get an error message that reads:
    >
    > Sorry, there was an unexpected error. Please try again.
    > This is not a user error, my account login and password are correct.
    >
    > I have been trying to log into my account and I can not manage any of my
    > computers. I have been trying to add folders to a new computer. Please
    > Help!
    >
    > Mark
    >
    > "Anton Katz [MSFT]" wrote:
    >

    >> Hi Mark,
    >> Can you please describe the issue you are experiencing in more detail?
    >> This
    >> way people here will try to help you get this fixed.
    >>
    >> Thank you in advance,
    >> Anton
    >>
    >> "Mark" <Mark@xxxxxx> wrote in message
    >> news:BAD9A03F-308D-46C4-95A4-CB6829C26DAC@xxxxxx

    >> > I am a FolderShare user and I have not been able to access my account
    >> > for
    >> > 3
    >> > weeks. I am very frustrated because I have absolutely no number that I
    >> > can
    >> > contact. All I read is that FolderShare is back up and running fine.
    >> > Is
    >> > there any help at all or do I have to let this keep on slowing me down?
    >> >
    >> > Mark
    >> >
    >> > "Francisco Garcia-Ascanio [MSFT]" wrote:
    >> >
    >> >> Dear FolderShare users,
    >> >>
    >> >> Earlier today our system experienced a minor network issue and a small
    >> >> percentage of users encountered login difficulties. Our services have
    >> >> now
    >> >> been fully restored and you should not experience any difficulties
    >> >> logging
    >> >> in. Thank you for your patience.
    >> >>
    >> >> Best,
    >> >> Francisco
    >> >>
    >> >> --
    >> >> Francisco Garcia-Ascanio
    >> >> Program Manager
    >> >> Windows Live FolderShare
    >> >>

      My System SpecsSystem Spec

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