Vista-64 crash: clientcore\drive.cpp:2060 assertion failure

I'm getting a consistent crash in Vista 64. I've reviewed the logfile, and
it's not the UPnP problem. Has anyone else see this and or is the team aware
of this. I would really like to get this working again. Here's the most
significant thing in my log that seems to lead to the crash.

03:07:41.977 fspaths.cpp:273 (DETAIL): getShareNameFromPath called with
'PRIVATE_DATA_REMOVED'
03:07:41.977 global.cpp:638 (CRITICAL): assertion failed:
e:\bt\368704\client\foldershare\product\clientcore\drive.cpp:2060 "0"
03:07:41.977 winui.cpp:133 (CRITICAL): handling exception, code: c0000005,
addr 004808A8
03:07:41.999 winui.cpp:2225 (DETAIL): got a core message of type 1 from the
chain, depth: 1
03:07:41.999 winui.cpp:2232 (DETAIL): core said to refresh the drive list
03:07:41.999 winui.cpp:2225 (DETAIL): got a core message of type 6 from the
chain, depth: 1
03:07:41.999 winui.cpp:2225 (DETAIL): got a core message of type 28 from the
chain, depth: 1
03:07:41.999 winui.cpp:2225 (DETAIL): got a core message of type 28 from the
chain, depth: 1
03:07:41.999 winui.cpp:2225 (DETAIL): got a core message of type 28 from the
chain, depth: 1

Thanks for reporting this problem. FolderShare does not support synchronizing
files to network shares anymore. I suspect you had a network share mapped
using a legacy client - is this the case? If so, to work around the crashing
bug, try unmapping / deleting this library through the web site. Needless to
say, we will work on a fix to make sure this case is handled correctly.

Thanks,
Christoph


"ggianop" wrote:

Christoph:

thanks for replying. I've search through the library and checked the target
location on each machine and can't find any use of network shares in the
libraries defined there. Is there some clue that I can use to figure this
out? What makes you assume it's a network share?

This explanation makes some sense because I have managed to get it running
on some of my Vista-64 machines; so I'm convinced it's something
environmental.

One of the libraries was at one time being stored to a network resource with
an offline synchronization defined; but that has been retargeted and the
offline cache (in Vista) has been purged and reset (since there is no other
way to remove offline storage in Vista -- an obvious oversight in the
product.)

I can't find any reference to any network resources in my libraries. Any
other suggestions?

I'd like to (continue to) use your product but it won't run more than 5
seconds after startup.

-Gregg


"Christoph Zelazowski [MSFT]" wrote: