Vista - Foldershare problems syncing XP with Vista

I want to sync the Documents folder in my two desktop Vista machines with my older XP laptop. When I try to do so, I get the following error

"Foldershare: Could not create folder

C:\Users\....\Documents\My Videos\QuickCam

FolderShare was unable to create a folder. Please check that there is space available on the drive, and that you have write permissions."

Everything else is fine, so I do have space and write permission. But when it encounters this error, I have to exit foldershare. This seems to be caused by Vista's changes in protected folder names and locations.

Any suggestions?????

Stuart

Did you install the latest version of FolderShare? The legacy version did not
run correctly on Vista.

Thanks,
Christoph

"stuartestrand" wrote:

Yes. All computers are running Version: 14.0.1329.0317.
The error dialog is very annoying in that it floats in front of the other windows and cannot be minimized. I must exit FS to get rid of the window.

It's strange that the library is mapped to C:\Users\....\Documents\My Videos
on Vista. It should be: C:\Users\[user]\Music.

Have your upgraded an XP machine to Vista with FolderShare previously
installed and mapped to My Videos?

Try this: Go to your FolderShare homepage, remove your two Vista machines
from that library and then add them back while manually selecting the correct
folder location from "Choose Folder" page.

Thanks,
Christoph

"stuartestrand" wrote:

>Have your upgraded an XP machine to Vista with FolderShare previously
installed and mapped to My Videos?

Yes, I believe I did, a year ago when I upgraded to Vista. I haven't been able to use FS reliably since. That and the loss of function in WMDC replacing Activesync has made for my worst OS experience since Mac OS 9

>Try this: Go to your FolderShare homepage, remove your two Vista machines
from that library and then add them back while manually selecting the correct
folder location from "Choose Folder" page.

That seems to work, at least on the xp linked to one of the vista machines. I guess I'll continue with FS, though the 20K file limit is crippling.

Thanks for your help!

I'm sorry to hear about your bad experience. The easiest way you can fix it
is to do the following:

1. Uninstall the legacy version of FolderShare if you still have it
2. Delete everything under: C:\Users\[user]\AppData\Local\FolderShare
3. Install the new client from:
https://www.foldershare.com/clientdownload.aspx
4. Re-map your libraries to that machine

Thanks,
Christoph


"stuartestrand" wrote:

Christof: I spoke too soon. This morning, after a Windows pushed update and restart, the problem recurred: Same error dialog on all three machines. This after manually deleting the library and reinstalling on all machines, manually. All machines running version 2008 (Build 14.0.1329.0317).

From your description is sounds like you still might have the legacy version
installed on your system. The latest version of FolderShare upgrades
seamlessly only the last ByteTaxi version (2.5.10) – not older ones. If you
install the latest version on a machine that has an older build, you could
end up with both of them installed side by side. Now, when you reboot the
machine and log in (e.g. because new updates where pushed onto your machine),
FolderShare starts automatically by default. If you still had an old version
on the system, that one would get launched and effectively corrupt your
settings by using the legacy “My Videos� mappings.

To verify this hypothesis, go to Add/Remove programs and double check if you
still have ByteTaxi FolderShare installed. If so, go ahead and manually
uninstall it. Once you’ve done that, launch the new version (the shortcut is
under Programs->Windows Live). At that point, because the “My Videos� mapping
is incorrect, that library will get disconnected. Then simply go to your
FolderShare homepage and add your machine again to that library.

Let me know if this fixes the problem. If not, we’ll take a look at your log
files (both client and server) and figure out what’s going on.

Thanks,
Christoph

"stuartestrand" wrote:

I had the same problem. I had new version on both computers (XP / Vista). It worked to begin with but after i tried to open a file that had not finished syncing and got error, and then by coincidence restarted my compute because of new vista sp1 update today, no file syncing would work to my vista computer, files would go to my xp computer from my vista computer fine but not the other way around.

I fixed it easily by clicking change users and signing up again with new email address and file syncing worked fine with new account, I also uninstalled foldershare on my vista computer before re-installing and logging in.

I continued to have problems, it seems that after a reboot foldershare does not load properly in my vista, maybe the only time it loads properly is after a new install? so when I want to use it I just install it again