Status Connecting for a long time

I just upgraded to the new build. Prior to the moment that the new build
took place, I was online with my computer. When ver. 14 popped up, it
knocked it offline and is continuing to try to connect for at least 10
minutes. When I go to the website my other two computers are online.

Is there new port blocking in this version, or is there still a lot of
instability with the login?

My home computers are now syncing with each other, but I am on day 2 of my
work computer still "Connecting" It is an XP machine, any help?

"Tubacap" wrote:

Hi,

A few days ago FolderShare services experienced some network issues. Please
install the latest version of FolderShare (14.0.1331.0415 -
https://www.foldershare.com/clientdownload.aspx) and let us know if you're
still experiencing any issues. Sorry for the inconvenience.

Thanks,
Francisco

--
Francisco Garcia-Ascanio
Program Manager
Windows Live FolderShare

"Tubacap" <Tubacap@xxxxxx> wrote in message
news:F324C6D8-4F64-4081-A5BF-DBABD5BCB39A@xxxxxx

I just installed the new release that you quoted. At first attempt,
contually said connecting. I logged out of the account, and attempted to log
back in. It timed out twice. The old version worked without any problems at
all on this network, and still does as a friend of mine still uses it. The
new version works at my house well.

Any help would be appreciated.

"Francisco Garcia-Ascanio [MSFT]" wrote:

I just reinstalled v. 2.5.1 and it works.

"Tubacap" wrote:

I have the same problem at work. I can't connect to the server. I installed
the latest version but no luck. When I take this machine home, I can sync
without a problem, so it definately is a network issue. Question is - what
are the network requirements? I know for a fact my company allows outbound
80/tcp and 443/tcp. What else do I need?

Thanks.....

"Tubacap" wrote:

Hi Warwick,

Sorry to hear that you can't connect at work. Next time you're at work let
FolderShare attempt to log in for a few minutes and then send me your
FolderShare logs which are located at:

%USERPROFILE%\Local Settings\Application Data\FolderShare\logs\

Email the logs to: fjgarciaa (at) hotmail (dot) com

Again, sorry for the inconvenience.

Best,
Francisco

--
Francisco Garcia-Ascanio
Program Manager
Windows Live FolderShare

"Warwick Webb" <WarwickWebb@xxxxxx> wrote in message
news:155ED5F9-A170-45C7-93BB-C7274DEF64E1@xxxxxx

Hi,

Lets try these steps on your XP work machine:

1) Uninstall FolderShare (both legacy and current version) through the Add
and Remove Programs in the Control Panel
2) Install the latest FolderShare version (14.0.1331.0415)
3) Sign in to FolderShare and wait 5 minutes
4) Email the FolderShare logs to: fjgarciaa (at) hotmail (dot) com

Logs are located at: %USERPROFILE%\Local Settings\Application
Data\FolderShare\logs\

Thanks,
Francisco

--
Francisco Garcia-Ascanio
Program Manager
Windows Live FolderShare

"Tubacap" <Tubacap@xxxxxx> wrote in message
news:B05324E4-BCD2-455E-B636-8308F2E5C8A2@xxxxxx

Warwick,

Forgot to mention that by default FolderShare uses the following ports: 80,
443, 6751 and 8000.

Thanks,
Francisco

--
Francisco Garcia-Ascanio
Program Manager
Windows Live FolderShare

"Warwick Webb" <WarwickWebb@xxxxxx> wrote in message
news:155ED5F9-A170-45C7-93BB-C7274DEF64E1@xxxxxx