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05-06-2008
| #1 (permalink) |
| | unable to uninstall Am trying to install new version on XP but get message "The older version of Windows Live Foldershare Beta cannot be removed. Contact your technical support group". HELP!!!! No reference to FS found in add/remove programs. Have removed all files referring to FS an also all references to Fs in the registry - same mesage - please help! -- sk |
My System Specs |
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05-06-2008
| #2 (permalink) |
| | Re: unable to uninstall sk wrote: Quote: > Am trying to install new version on XP but get message "The older version of > Windows Live Foldershare Beta cannot be removed. www.revouninstaller.com -- fixed the problem for me. richi. www.richij.com |
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05-06-2008
| #3 (permalink) |
| | Re: unable to uninstall Many thanks Richi - I saw your previous post and had tried the revouninstaller but no joy I am afraid! Any other ideas? best wishes, -- sk "Richi Jennings" wrote: Quote: > sk wrote: Quote: > > Am trying to install new version on XP but get message "The older version of > > Windows Live Foldershare Beta cannot be removed. > Me too, on one of my machines. Revo Uninstaller -- > www.revouninstaller.com -- fixed the problem for me. > > richi. > www.richij.com > |
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05-06-2008
| #4 (permalink) |
| | Re: unable to uninstall Hi, You can also try -- Francisco Garcia-Ascanio Program Manager Windows Live FolderShare "sk" <sk@xxxxxx> wrote in message news:F73C852D-F0C8-4121-A768-7D4C60644999@xxxxxx Quote: > Many thanks Richi - I saw your previous post and had tried the > revouninstaller but no joy I am afraid! Any other ideas? > best wishes, > -- > sk > > > "Richi Jennings" wrote: > Quote: >> sk wrote: Quote: >> > Am trying to install new version on XP but get message "The older >> > version of >> > Windows Live Foldershare Beta cannot be removed. >> Me too, on one of my machines. Revo Uninstaller -- >> www.revouninstaller.com -- fixed the problem for me. >> >> richi. >> www.richij.com >> |
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05-06-2008
| #5 (permalink) |
| | Re: unable to uninstall Hi, Sorry for the last post. You can also try the clean up utility: 1. Download and install the cleanup utility from: http://support.microsoft.com/default...b;en-us;290301 2. Go to "C:\Program Files\Windows Installer Clean Up" and run the msicuu cleanup application 3. You will see a window with all your installed applications. Select FolderShare. Please let us know if this resolves the issue. Best, Francisco -- Francisco Garcia-Ascanio Program Manager Windows Live FolderShare "sk" <sk@xxxxxx> wrote in message news:F73C852D-F0C8-4121-A768-7D4C60644999@xxxxxx Quote: > Many thanks Richi - I saw your previous post and had tried the > revouninstaller but no joy I am afraid! Any other ideas? > best wishes, > -- > sk > > > "Richi Jennings" wrote: > Quote: >> sk wrote: Quote: >> > Am trying to install new version on XP but get message "The older >> > version of >> > Windows Live Foldershare Beta cannot be removed. >> Me too, on one of my machines. Revo Uninstaller -- >> www.revouninstaller.com -- fixed the problem for me. >> >> richi. >> www.richij.com >> |
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05-06-2008
| #6 (permalink) |
| | Re: unable to uninstall I saw this advice by you in an earlier post and it worked a treat. For others who may also suffer a similar fate: the installer was used to remove a blank line and Foldershare did not appear in the list! Thanks again! -- sk "Francisco Garcia-Ascanio [MSFT]" wrote: Quote: > Hi, > > Sorry for the last post. You can also try the clean up utility: > > 1. Download and install the cleanup utility from: > http://support.microsoft.com/default...b;en-us;290301 > 2. Go to "C:\Program Files\Windows Installer Clean Up" and run the msicuu > cleanup application > 3. You will see a window with all your installed applications. Select > FolderShare. > > Please let us know if this resolves the issue. > > Best, > Francisco > > -- > Francisco Garcia-Ascanio > Program Manager > Windows Live FolderShare > > "sk" <sk@xxxxxx> wrote in message > news:F73C852D-F0C8-4121-A768-7D4C60644999@xxxxxx Quote: > > Many thanks Richi - I saw your previous post and had tried the > > revouninstaller but no joy I am afraid! Any other ideas? > > best wishes, > > -- > > sk > > > > > > "Richi Jennings" wrote: > > Quote: > >> sk wrote: > >> > Am trying to install new version on XP but get message "The older > >> > version of > >> > Windows Live Foldershare Beta cannot be removed. > >> > >> Me too, on one of my machines. Revo Uninstaller -- > >> www.revouninstaller.com -- fixed the problem for me. > >> > >> richi. > >> www.richij.com > >> |
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05-06-2008
| #7 (permalink) |
| | Re: unable to uninstall What a slick tip. I had been troubleshooting this for several hours and your "blank line" tip was priceless. -- Thanks, Richard "sk" wrote: Quote: > I saw this advice by you in an earlier post and it worked a treat. For others > who may also suffer a similar fate: the installer was used to remove a blank > line and Foldershare did not appear in the list! > > Thanks again! > -- > sk > > > "Francisco Garcia-Ascanio [MSFT]" wrote: > Quote: > > Hi, > > > > Sorry for the last post. You can also try the clean up utility: > > > > 1. Download and install the cleanup utility from: > > http://support.microsoft.com/default...b;en-us;290301 > > 2. Go to "C:\Program Files\Windows Installer Clean Up" and run the msicuu > > cleanup application > > 3. You will see a window with all your installed applications. Select > > FolderShare. > > > > Please let us know if this resolves the issue. > > > > Best, > > Francisco > > > > -- > > Francisco Garcia-Ascanio > > Program Manager > > Windows Live FolderShare > > > > "sk" <sk@xxxxxx> wrote in message > > news:F73C852D-F0C8-4121-A768-7D4C60644999@xxxxxx Quote: > > > Many thanks Richi - I saw your previous post and had tried the > > > revouninstaller but no joy I am afraid! Any other ideas? > > > best wishes, > > > -- > > > sk > > > > > > > > > "Richi Jennings" wrote: > > > > > >> sk wrote: > > >> > Am trying to install new version on XP but get message "The older > > >> > version of > > >> > Windows Live Foldershare Beta cannot be removed. > > >> > > >> Me too, on one of my machines. Revo Uninstaller -- > > >> www.revouninstaller.com -- fixed the problem for me. > > >> > > >> richi. > > >> www.richij.com > > >> |
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05-07-2008
| #8 (permalink) |
| | Re: unable to uninstall Many thanks the blank line was the secret, removed and all went well! You da man! "sk" wrote: Quote: > Many thanks Richi - I saw your previous post and had tried the > revouninstaller but no joy I am afraid! Any other ideas? > best wishes, > -- > sk > > > "Richi Jennings" wrote: > Quote: > > sk wrote: Quote: > > > Am trying to install new version on XP but get message "The older version of > > > Windows Live Foldershare Beta cannot be removed. > > Me too, on one of my machines. Revo Uninstaller -- > > www.revouninstaller.com -- fixed the problem for me. > > > > richi. > > www.richij.com > > |
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05-14-2008
| #9 (permalink) |
| | Re: unable to uninstall Another Thank You for this. The "blank line" was my problem also. I would never have thoguth this was FolderShare related. I used the utility and removed the blank line and was able to install the latest version. "sk" wrote: Quote: > I saw this advice by you in an earlier post and it worked a treat. For others > who may also suffer a similar fate: the installer was used to remove a blank > line and Foldershare did not appear in the list! > > Thanks again! > -- > sk |
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05-17-2008
| #10 (permalink) |
| | Re: unable to uninstall Thanks for advice but no joy my end. Have tried MS install clean up utility (no blank lines that I could see), revouninstaller found lots of foldershare registry entries and uninstalled them but the came back again and not too confident to delete them all again. Did a system restore to prior to trying to update foldershare. But still same message: older version of foldershare cannot be removed. More help needed, please. Thanks "Francisco Garcia-Ascanio [MSFT]" wrote: Quote: > Hi, > > You can also try > > > -- > Francisco Garcia-Ascanio > Program Manager > Windows Live FolderShare > > "sk" <sk@xxxxxx> wrote in message > news:F73C852D-F0C8-4121-A768-7D4C60644999@xxxxxx Quote: > > Many thanks Richi - I saw your previous post and had tried the > > revouninstaller but no joy I am afraid! Any other ideas? > > best wishes, > > -- > > sk > > > > > > "Richi Jennings" wrote: > > Quote: > >> sk wrote: > >> > Am trying to install new version on XP but get message "The older > >> > version of > >> > Windows Live Foldershare Beta cannot be removed. > >> > >> Me too, on one of my machines. Revo Uninstaller -- > >> www.revouninstaller.com -- fixed the problem for me. > >> > >> richi. > >> www.richij.com > >> |
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