Vista Forums
Vista Forums Home Join Vista Forums Donate Vista Tutorials Tags

Welcome to Vista Forums we are your forum to discuss Windows Vista x64 and x86 systems. Whether you need help or just want to post an idea you have on Vista, this is the forum for you.
Register at Vista forums...the world biggest Windows Vista resource Join Vista Forums

Go Back   Vista Forums > Windows Live > Live Folder Share

unable to uninstall

Reply
 
Thread Tools Display Modes
Old 05-06-2008   #1
sk
Guest
 
Posts: n/a

unable to uninstall

Am trying to install new version on XP but get message "The older version of
Windows Live Foldershare Beta cannot be removed. Contact your technical
support group".

HELP!!!!

No reference to FS found in add/remove programs. Have removed all files
referring to FS an also all references to Fs in the registry - same mesage -
please help!
--
sk
  Reply With Quote

Old 05-06-2008   #2
Richi Jennings
Guest
 
Posts: n/a

Re: unable to uninstall

sk wrote:
Quote:

> Am trying to install new version on XP but get message "The older version of
> Windows Live Foldershare Beta cannot be removed.
Me too, on one of my machines. Revo Uninstaller --
www.revouninstaller.com -- fixed the problem for me.

richi.
www.richij.com
  Reply With Quote
Old 05-06-2008   #3
sk
Guest
 
Posts: n/a

Re: unable to uninstall

Many thanks Richi - I saw your previous post and had tried the
revouninstaller but no joy I am afraid! Any other ideas?
best wishes,
--
sk


"Richi Jennings" wrote:
Quote:

> sk wrote:
Quote:

> > Am trying to install new version on XP but get message "The older version of
> > Windows Live Foldershare Beta cannot be removed.
>
> Me too, on one of my machines. Revo Uninstaller --
> www.revouninstaller.com -- fixed the problem for me.
>
> richi.
> www.richij.com
>
  Reply With Quote
Old 05-06-2008   #4
Francisco Garcia-Ascanio [MSFT]
Guest
 
Posts: n/a

Re: unable to uninstall

Hi,

You can also try


--
Francisco Garcia-Ascanio
Program Manager
Windows Live FolderShare

"sk" <sk@xxxxxx> wrote in message
news:F73C852D-F0C8-4121-A768-7D4C60644999@xxxxxx
Quote:

> Many thanks Richi - I saw your previous post and had tried the
> revouninstaller but no joy I am afraid! Any other ideas?
> best wishes,
> --
> sk
>
>
> "Richi Jennings" wrote:
>
Quote:

>> sk wrote:
Quote:

>> > Am trying to install new version on XP but get message "The older
>> > version of
>> > Windows Live Foldershare Beta cannot be removed.
>>
>> Me too, on one of my machines. Revo Uninstaller --
>> www.revouninstaller.com -- fixed the problem for me.
>>
>> richi.
>> www.richij.com
>>
  Reply With Quote
Old 05-06-2008   #5
Francisco Garcia-Ascanio [MSFT]
Guest
 
Posts: n/a

Re: unable to uninstall

Hi,

Sorry for the last post. You can also try the clean up utility:

1. Download and install the cleanup utility from:
http://support.microsoft.com/default...b;en-us;290301
2. Go to "C:\Program Files\Windows Installer Clean Up" and run the msicuu
cleanup application
3. You will see a window with all your installed applications. Select
FolderShare.

Please let us know if this resolves the issue.

Best,
Francisco

--
Francisco Garcia-Ascanio
Program Manager
Windows Live FolderShare

"sk" <sk@xxxxxx> wrote in message
news:F73C852D-F0C8-4121-A768-7D4C60644999@xxxxxx
Quote:

> Many thanks Richi - I saw your previous post and had tried the
> revouninstaller but no joy I am afraid! Any other ideas?
> best wishes,
> --
> sk
>
>
> "Richi Jennings" wrote:
>
Quote:

>> sk wrote:
Quote:

>> > Am trying to install new version on XP but get message "The older
>> > version of
>> > Windows Live Foldershare Beta cannot be removed.
>>
>> Me too, on one of my machines. Revo Uninstaller --
>> www.revouninstaller.com -- fixed the problem for me.
>>
>> richi.
>> www.richij.com
>>
  Reply With Quote
Old 05-06-2008   #6
sk
Guest
 
Posts: n/a

Re: unable to uninstall

I saw this advice by you in an earlier post and it worked a treat. For others
who may also suffer a similar fate: the installer was used to remove a blank
line and Foldershare did not appear in the list!

Thanks again!
--
sk


"Francisco Garcia-Ascanio [MSFT]" wrote:
Quote:

> Hi,
>
> Sorry for the last post. You can also try the clean up utility:
>
> 1. Download and install the cleanup utility from:
> http://support.microsoft.com/default...b;en-us;290301
> 2. Go to "C:\Program Files\Windows Installer Clean Up" and run the msicuu
> cleanup application
> 3. You will see a window with all your installed applications. Select
> FolderShare.
>
> Please let us know if this resolves the issue.
>
> Best,
> Francisco
>
> --
> Francisco Garcia-Ascanio
> Program Manager
> Windows Live FolderShare
>
> "sk" <sk@xxxxxx> wrote in message
> news:F73C852D-F0C8-4121-A768-7D4C60644999@xxxxxx
Quote:

> > Many thanks Richi - I saw your previous post and had tried the
> > revouninstaller but no joy I am afraid! Any other ideas?
> > best wishes,
> > --
> > sk
> >
> >
> > "Richi Jennings" wrote:
> >
Quote:

> >> sk wrote:
> >> > Am trying to install new version on XP but get message "The older
> >> > version of
> >> > Windows Live Foldershare Beta cannot be removed.
> >>
> >> Me too, on one of my machines. Revo Uninstaller --
> >> www.revouninstaller.com -- fixed the problem for me.
> >>
> >> richi.
> >> www.richij.com
> >>
  Reply With Quote
Old 05-06-2008   #7
RWD
Guest
 
Posts: n/a

Re: unable to uninstall

What a slick tip. I had been troubleshooting this for several hours and your
"blank line" tip was priceless.
--
Thanks,

Richard


"sk" wrote:
Quote:

> I saw this advice by you in an earlier post and it worked a treat. For others
> who may also suffer a similar fate: the installer was used to remove a blank
> line and Foldershare did not appear in the list!
>
> Thanks again!
> --
> sk
>
>
> "Francisco Garcia-Ascanio [MSFT]" wrote:
>
Quote:

> > Hi,
> >
> > Sorry for the last post. You can also try the clean up utility:
> >
> > 1. Download and install the cleanup utility from:
> > http://support.microsoft.com/default...b;en-us;290301
> > 2. Go to "C:\Program Files\Windows Installer Clean Up" and run the msicuu
> > cleanup application
> > 3. You will see a window with all your installed applications. Select
> > FolderShare.
> >
> > Please let us know if this resolves the issue.
> >
> > Best,
> > Francisco
> >
> > --
> > Francisco Garcia-Ascanio
> > Program Manager
> > Windows Live FolderShare
> >
> > "sk" <sk@xxxxxx> wrote in message
> > news:F73C852D-F0C8-4121-A768-7D4C60644999@xxxxxx
Quote:

> > > Many thanks Richi - I saw your previous post and had tried the
> > > revouninstaller but no joy I am afraid! Any other ideas?
> > > best wishes,
> > > --
> > > sk
> > >
> > >
> > > "Richi Jennings" wrote:
> > >
> > >> sk wrote:
> > >> > Am trying to install new version on XP but get message "The older
> > >> > version of
> > >> > Windows Live Foldershare Beta cannot be removed.
> > >>
> > >> Me too, on one of my machines. Revo Uninstaller --
> > >> www.revouninstaller.com -- fixed the problem for me.
> > >>
> > >> richi.
> > >> www.richij.com
> > >>
  Reply With Quote
Old 05-07-2008   #8
Curt
Guest
 
Posts: n/a

Re: unable to uninstall

Many thanks the blank line was the secret, removed and all went well!

You da man!


"sk" wrote:
Quote:

> Many thanks Richi - I saw your previous post and had tried the
> revouninstaller but no joy I am afraid! Any other ideas?
> best wishes,
> --
> sk
>
>
> "Richi Jennings" wrote:
>
Quote:

> > sk wrote:
Quote:

> > > Am trying to install new version on XP but get message "The older version of
> > > Windows Live Foldershare Beta cannot be removed.
> >
> > Me too, on one of my machines. Revo Uninstaller --
> > www.revouninstaller.com -- fixed the problem for me.
> >
> > richi.
> > www.richij.com
> >
  Reply With Quote
Old 05-14-2008   #9
Todd
Guest
 
Posts: n/a

Re: unable to uninstall

Another Thank You for this. The "blank line" was my problem also. I would
never have thoguth this was FolderShare related. I used the utility and
removed the blank line and was able to install the latest version.


"sk" wrote:
Quote:

> I saw this advice by you in an earlier post and it worked a treat. For others
> who may also suffer a similar fate: the installer was used to remove a blank
> line and Foldershare did not appear in the list!
>
> Thanks again!
> --
> sk
  Reply With Quote
Old 05-17-2008   #10
christopherjohn
Guest
 
Posts: n/a

Re: unable to uninstall

Thanks for advice but no joy my end. Have tried MS install clean up utility
(no blank lines that I could see), revouninstaller found lots of foldershare
registry entries and uninstalled them but the came back again and not too
confident to delete them all again.

Did a system restore to prior to trying to update foldershare.

But still same message: older version of foldershare cannot be removed.

More help needed, please.

Thanks



"Francisco Garcia-Ascanio [MSFT]" wrote:
Quote:

> Hi,
>
> You can also try
>
>
> --
> Francisco Garcia-Ascanio
> Program Manager
> Windows Live FolderShare
>
> "sk" <sk@xxxxxx> wrote in message
> news:F73C852D-F0C8-4121-A768-7D4C60644999@xxxxxx
Quote:

> > Many thanks Richi - I saw your previous post and had tried the
> > revouninstaller but no joy I am afraid! Any other ideas?
> > best wishes,
> > --
> > sk
> >
> >
> > "Richi Jennings" wrote:
> >
Quote:

> >> sk wrote:
> >> > Am trying to install new version on XP but get message "The older
> >> > version of
> >> > Windows Live Foldershare Beta cannot be removed.
> >>
> >> Me too, on one of my machines. Revo Uninstaller --
> >> www.revouninstaller.com -- fixed the problem for me.
> >>
> >> richi.
> >> www.richij.com
> >>