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| | #1 (permalink) |
| | Can't install new version, help Hi, I have a Windows XP computer with SP2 and was using Foldershare fine until the upgrade came out.... and I can't get it to work. I install it just fine, but then when I try to run it, I get this error message: "Windows Live FolderShare Beta has encountered a problem and needs to close. We are sorry for the inconvenience." The "error signature" details are: AppName: foldershare.exe AppVer: 14.0.1331.415 ModName: foldershare.exe ModVer: 14.0.1331.415 Offset: 000805c4 Any ideas on what I can do to get this to work? I've tried uninstalling and reinstalling several times with no luck. |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Can't install new version, help Hi JD, Sorry that FolderShare is crashing on you. In order to help with the problem please follow these steps: 1) Sign in to FolderShare 2) When the error comes up please expand the "View Problem Details" section 3) Take a screenshot of the error and save it 4) Email the FolderShare logs AND image of the error to: fjgarciaa (at) hotmail (dot) com The FolderShare logs are located at: %USERPROFILE%\AppData\Local\FolderShare\logs Thanks, Francisco -- Francisco Garcia-Ascanio Program Manager Windows Live FolderShare "JD" <JD@xxxxxx> wrote in message news:7A383C1C-D557-40CF-8332-6CFED012CF63@xxxxxx Quote: > Hi, I have a Windows XP computer with SP2 and was using Foldershare fine > until the upgrade came out.... and I can't get it to work. > > I install it just fine, but then when I try to run it, I get this error > message: > > "Windows Live FolderShare Beta has encountered a problem and needs to > close. > We are sorry for the inconvenience." > > The "error signature" details are: > > AppName: foldershare.exe AppVer: 14.0.1331.415 ModName: foldershare.exe > ModVer: 14.0.1331.415 Offset: 000805c4 > > Any ideas on what I can do to get this to work? > > I've tried uninstalling and reinstalling several times with no luck. |
My System Specs![]() |
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