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Foldershare Crashing on SP3

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Old 05-21-2008   #1 (permalink)
Rajesh
Guest


 

Foldershare Crashing on SP3

Yesterday I started using foldershare. But its crashing on my Desktop PC
with WinXP Pro SP3 and office Notebook with WinXP Pro SP2.

I am unable to terminate it also. When I select exit it disappears from the
systemtray. But the background process is still running. I tried to kill it
using Process explorer. But nothing happens. If I restart the PC its not
getting connected.

On my notebook its working fine, even if I exit I could restart the app
without any trouble.





My System SpecsSystem Spec
Old 06-02-2008   #2 (permalink)
KyongHwan Kim [MSFT]
Guest


 

RE: Foldershare Crashing on SP3

Thank you for the post, Rajesh

Are you still having problem?
If so, could you do following steps and send logs on your machines to
kyonghwan(dot)kim(at)hotmail(dot)com?

1. Start FolderShare and Sign in
2. Copy log files from "C:\Documents and Settings\<user>\Local
Settings\Application Data\FolderShare\Logs" after hit the issue.


"Rajesh" wrote:
Quote:

> Yesterday I started using foldershare. But its crashing on my Desktop PC
> with WinXP Pro SP3 and office Notebook with WinXP Pro SP2.
>
> I am unable to terminate it also. When I select exit it disappears from the
> systemtray. But the background process is still running. I tried to kill it
> using Process explorer. But nothing happens. If I restart the PC its not
> getting connected.
>
> On my notebook its working fine, even if I exit I could restart the app
> without any trouble.
>
>
>
>
My System SpecsSystem Spec
Old 06-03-2008   #3 (permalink)
rajcgy
Guest


 

Re: Foldershare Crashing on SP3

Yes the problem is still there. I have mailed you the log file



"KyongHwan Kim [MSFT]" <KyongH****imMSFT@xxxxxx> wrote in
message news:4F7A4618-A792-4DCB-B66B-FF3D1AFEC651@xxxxxx
Quote:

> Thank you for the post, Rajesh
>
> Are you still having problem?
> If so, could you do following steps and send logs on your machines to
> kyonghwan(dot)kim(at)hotmail(dot)com?
>
> 1. Start FolderShare and Sign in
> 2. Copy log files from "C:\Documents and Settings\<user>\Local
> Settings\Application Data\FolderShare\Logs" after hit the issue.
>
>
> "Rajesh" wrote:
>
Quote:

>> Yesterday I started using foldershare. But its crashing on my Desktop PC
>> with WinXP Pro SP3 and office Notebook with WinXP Pro SP2.
>>
>> I am unable to terminate it also. When I select exit it disappears from
>> the
>> systemtray. But the background process is still running. I tried to kill
>> it
>> using Process explorer. But nothing happens. If I restart the PC its not
>> getting connected.
>>
>> On my notebook its working fine, even if I exit I could restart the app
>> without any trouble.
>>
>>
>>
>>
My System SpecsSystem Spec
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