Vista - Foldershare Satellite Connection Problems

I have been using Foldershare for close to 2 years now. I never had any
problem like this. I use foldershare at my work to sync up files from my home
machine and several other libraries. Foldershare was working fine until last
friday, it just stopped on my work machine (1). I have Foldershare installed
on second work machine and it is working so I know It is not being blocked.

I am using WinXP Prof, firewall disabled and going through proxy.

Any Ideas on what can i do to get this resolved? Any help would be
appreciated.

Any one from Microsoft is listening?

Great product doesn't stay usable without responsive support.

Thanks

Same thing happened to me a few weeks ago, I've spent at least six hours trying to troubleshoot with no success. Still works fine on my other XP machine and my Vista machine. That's what we get for upgrading to the new version.

The same for me, since I've upgraded to the new version...
--
Bertrand JURADO

Still No Luck for me with this....

Any one from Microsoft is willing to help with this issue?

Thanks,
Priyank

"Bertrand JURADO" wrote:

It may have a problem behind a proxy in the last version.

I've removed the last version and reinstalled the previous one.
Now It works for me.

Windows Live FolderShare 14.0.1331.0415:
http://download.freewarefiles.com/files/Foldershare.msi

--
Bertrand JURADO (ALTI)


"<priyank/>" wrote:

Thank you for the post.

What kind of proxy are you behind?
Does it require authentication(username/passsword)?

Which ver of FolderShare are you running?
I know Bertrand is running ver 14.0.1331.0415, what about others?

Thank you
KyongHwan Kim [MSFT]

"Bertrand JURADO" wrote:

I am using version: 14.0.1383.0530

proxy: no authentication required. just proxy server and port.

Don't have any firewall on my machine.

"KyongHwan Kim [MSFT]" wrote:

Can you send client log to kyonghwan(dot)kim(at)hotmail(dot)com?

log can be found at the following location.
..XP: %USERPROFILE%\Local Settings\Application Data\FolderShare\logs
..Vista: %USERPROFILE%AppData\Local\FolderShare\logs

Thank you.
KyongHwan Kim [MSFT]


"<priyank/>" wrote:

I have sent the log.log files to email address shown below. Please do let me
know what we can do to resolve this issue.

thanks for your help.

Priyank

"KyongHwan Kim [MSFT]" wrote: