Vista - Foldershare satellite stuck on "connecting"

10-09-2008

For several days now the foldershare icon is stuck on "Connecting". When I
go to the main Foldershare website it says my machines are not connected to
foldershare. This happened to both my machines (running XP: SP3). I'm not
sure when it first occurred, I just noticed it a few days ago. A third (our
of state) machine I have set up on my account for archival purposes connects
just fine. Any help would be appreciated!

10-09-2008

I'm getting the same issue. Both computers just say "logging in", so it
appears that the FolderShare server is down. The port status of both
computers is fine.

"Jeremy Epling [MSFT]" wrote:

Quote:

> Are your computers behind a proxy? What result do you get when you go to the
> Port status tab of the FolderShare settings dialog? Please click "test your
> connection" to get the most up to date info.
>
> Are any of the computers you are syncing with a Mac?
>

Quote:

> > For several days now the foldershare icon is stuck on "Connecting". When
> > I
> > go to the main Foldershare website it says my machines are not connected
> > to
> > foldershare. This happened to both my machines (running XP: SP3). I'm
> > not
> > sure when it first occurred, I just noticed it a few days ago. A third
> > (our
> > of state) machine I have set up on my account for archival purposes
> > connects
> > just fine. Any help would be appreciated!

>

10-24-2008

I just began to have the same problem in the past couple of days. Folder
share icon stuck on "Foldershare Satelling Connecting". It will eventually
timeout and give message regarding Proxy server. We do not use a proxy
server. Had been working fine for months.

I can login from machine with same username by going to www.foldershare.com,
so know that username and password are correct. Downloaded lastest beta and
installed. Since it connect connect during initial setup, app will not load
at all so cannot even run port test. Please advise.

"Ibssguy" wrote:

Quote:

> For several days now the foldershare icon is stuck on "Connecting". When I
> go to the main Foldershare website it says my machines are not connected to
> foldershare. This happened to both my machines (running XP: SP3). I'm not
> sure when it first occurred, I just noticed it a few days ago. A third (our
> of state) machine I have set up on my account for archival purposes connects
> just fine. Any help would be appreciated!

10-24-2008

Same thing with me - I uninstalled and reinstalled on my Vista, as it stopped
working as well, and now I can't even log into Foldershare app. Logging in
online with the same user and pw works, as with you. This is definitly a
Foldershare issue and not specific to my config (which has not changed in
months).

"Andy Levy" wrote:

Quote:

> I just began to have the same problem in the past couple of days. Folder
> share icon stuck on "Foldershare Satelling Connecting". It will eventually
> timeout and give message regarding Proxy server. We do not use a proxy
> server. Had been working fine for months.
>
> I can login from machine with same username by going to www.foldershare.com,
> so know that username and password are correct. Downloaded lastest beta and
> installed. Since it connect connect during initial setup, app will not load
> at all so cannot even run port test. Please advise.
>
>
> "Ibssguy" wrote:
>

Quote:

> > For several days now the foldershare icon is stuck on "Connecting". When I
> > go to the main Foldershare website it says my machines are not connected to
> > foldershare. This happened to both my machines (running XP: SP3). I'm not
> > sure when it first occurred, I just noticed it a few days ago. A third (our
> > of state) machine I have set up on my account for archival purposes connects
> > just fine. Any help would be appreciated!

10-24-2008

Found this post on this forum:
http://www.microsoft.com/communities...a-e4b4c98e4b05

Apparently the service is down for maintenance, and has been for the past
24+ hours. I know it's a beta, so one should not expect it to perform as a
production system, but taking it down with no notice for such a longer period
of time and keeping it down longer than longer than stated with no further
communication is not impressive. We'll look for a more stable alternative.

"puredesighee" wrote:

Quote:

> Same thing with me - I uninstalled and reinstalled on my Vista, as it stopped
> working as well, and now I can't even log into Foldershare app. Logging in
> online with the same user and pw works, as with you. This is definitly a
> Foldershare issue and not specific to my config (which has not changed in
> months).
>
> "Andy Levy" wrote:
>

Quote:

> > I just began to have the same problem in the past couple of days. Folder
> > share icon stuck on "Foldershare Satelling Connecting". It will eventually
> > timeout and give message regarding Proxy server. We do not use a proxy
> > server. Had been working fine for months.
> >
> > I can login from machine with same username by going to www.foldershare.com,
> > so know that username and password are correct. Downloaded lastest beta and
> > installed. Since it connect connect during initial setup, app will not load
> > at all so cannot even run port test. Please advise.
> >
> >
> > "Ibssguy" wrote:
> >

Quote:

> > > For several days now the foldershare icon is stuck on "Connecting". When I
> > > go to the main Foldershare website it says my machines are not connected to
> > > foldershare. This happened to both my machines (running XP: SP3). I'm not
> > > sure when it first occurred, I just noticed it a few days ago. A third (our
> > > of state) machine I have set up on my account for archival purposes connects
> > > just fine. Any help would be appreciated!

10-24-2008

Thank you!

"Andy Levy" wrote:

Quote:

> Found this post on this forum:
> http://www.microsoft.com/communities...a-e4b4c98e4b05
>
> Apparently the service is down for maintenance, and has been for the past
> 24+ hours. I know it's a beta, so one should not expect it to perform as a
> production system, but taking it down with no notice for such a longer period
> of time and keeping it down longer than longer than stated with no further
> communication is not impressive. We'll look for a more stable alternative.
>
> "puredesighee" wrote:
>

Quote:

> > Same thing with me - I uninstalled and reinstalled on my Vista, as it stopped
> > working as well, and now I can't even log into Foldershare app. Logging in
> > online with the same user and pw works, as with you. This is definitly a
> > Foldershare issue and not specific to my config (which has not changed in
> > months).
> >
> > "Andy Levy" wrote:
> >

Quote:

> > > I just began to have the same problem in the past couple of days. Folder
> > > share icon stuck on "Foldershare Satelling Connecting". It will eventually
> > > timeout and give message regarding Proxy server. We do not use a proxy
> > > server. Had been working fine for months.
> > >
> > > I can login from machine with same username by going to www.foldershare.com,
> > > so know that username and password are correct. Downloaded lastest beta and
> > > installed. Since it connect connect during initial setup, app will not load
> > > at all so cannot even run port test. Please advise.
> > >
> > >
> > > "Ibssguy" wrote:
> > >
> > > > For several days now the foldershare icon is stuck on "Connecting". When I
> > > > go to the main Foldershare website it says my machines are not connected to
> > > > foldershare. This happened to both my machines (running XP: SP3). I'm not
> > > > sure when it first occurred, I just noticed it a few days ago. A third (our
> > > > of state) machine I have set up on my account for archival purposes connects
> > > > just fine. Any help would be appreciated!

10-26-2008

I'm glad you posted this. I've spent the weekend trying to figure out what's
going on with my system. Have a work laptop at home running FolderShare fine
on XP. Had to rebuild my home machine. Has XP also. Went to reinstall
FolderShare but no luck. Couldn't connect. Why does one get on and the
other not? No Proxy set up or anything. I can get to the online account as
well. Thought it was a Norton problem. Their support uninstalled and the we
tried again. No luck. Reinstalled theirs and kept searching until I found
this thread.

Until I can get this figured out, I started looking at other products.
Anyone have experience with SugarSync? I'm trying an eval now. Not thrilled
about paying for this capability and being limited to 10GB.

"Andy Levy" wrote:

Quote:

> Found this post on this forum:
> http://www.microsoft.com/communities...a-e4b4c98e4b05
>
> Apparently the service is down for maintenance, and has been for the past
> 24+ hours. I know it's a beta, so one should not expect it to perform as a
> production system, but taking it down with no notice for such a longer period
> of time and keeping it down longer than longer than stated with no further
> communication is not impressive. We'll look for a more stable alternative.
>
> "puredesighee" wrote:
>

Quote:

> > Same thing with me - I uninstalled and reinstalled on my Vista, as it stopped
> > working as well, and now I can't even log into Foldershare app. Logging in
> > online with the same user and pw works, as with you. This is definitly a
> > Foldershare issue and not specific to my config (which has not changed in
> > months).
> >
> > "Andy Levy" wrote:
> >

Quote:

> > > I just began to have the same problem in the past couple of days. Folder
> > > share icon stuck on "Foldershare Satelling Connecting". It will eventually
> > > timeout and give message regarding Proxy server. We do not use a proxy
> > > server. Had been working fine for months.
> > >
> > > I can login from machine with same username by going to www.foldershare.com,
> > > so know that username and password are correct. Downloaded lastest beta and
> > > installed. Since it connect connect during initial setup, app will not load
> > > at all so cannot even run port test. Please advise.
> > >
> > >
> > > "Ibssguy" wrote:
> > >
> > > > For several days now the foldershare icon is stuck on "Connecting". When I
> > > > go to the main Foldershare website it says my machines are not connected to
> > > > foldershare. This happened to both my machines (running XP: SP3). I'm not
> > > > sure when it first occurred, I just noticed it a few days ago. A third (our
> > > > of state) machine I have set up on my account for archival purposes connects
> > > > just fine. Any help would be appreciated!

10-27-2008

It somehow has now "fixed" itself.

"mikei" wrote:

Quote:

> I'm glad you posted this. I've spent the weekend trying to figure out what's
> going on with my system. Have a work laptop at home running FolderShare fine
> on XP. Had to rebuild my home machine. Has XP also. Went to reinstall
> FolderShare but no luck. Couldn't connect. Why does one get on and the
> other not? No Proxy set up or anything. I can get to the online account as
> well. Thought it was a Norton problem. Their support uninstalled and the we
> tried again. No luck. Reinstalled theirs and kept searching until I found
> this thread.
>
> Until I can get this figured out, I started looking at other products.
> Anyone have experience with SugarSync? I'm trying an eval now. Not thrilled
> about paying for this capability and being limited to 10GB.
>
> "Andy Levy" wrote:
>

Quote:

> > Found this post on this forum:
> > http://www.microsoft.com/communities...a-e4b4c98e4b05
> >
> > Apparently the service is down for maintenance, and has been for the past
> > 24+ hours. I know it's a beta, so one should not expect it to perform as a
> > production system, but taking it down with no notice for such a longer period
> > of time and keeping it down longer than longer than stated with no further
> > communication is not impressive. We'll look for a more stable alternative.
> >
> > "puredesighee" wrote:
> >

Quote:

> > > Same thing with me - I uninstalled and reinstalled on my Vista, as it stopped
> > > working as well, and now I can't even log into Foldershare app. Logging in
> > > online with the same user and pw works, as with you. This is definitly a
> > > Foldershare issue and not specific to my config (which has not changed in
> > > months).
> > >
> > > "Andy Levy" wrote:
> > >
> > > > I just began to have the same problem in the past couple of days. Folder
> > > > share icon stuck on "Foldershare Satelling Connecting". It will eventually
> > > > timeout and give message regarding Proxy server. We do not use a proxy
> > > > server. Had been working fine for months.
> > > >
> > > > I can login from machine with same username by going to www.foldershare.com,
> > > > so know that username and password are correct. Downloaded lastest beta and
> > > > installed. Since it connect connect during initial setup, app will not load
> > > > at all so cannot even run port test. Please advise.
> > > >
> > > >
> > > > "Ibssguy" wrote:
> > > >
> > > > > For several days now the foldershare icon is stuck on "Connecting". When I
> > > > > go to the main Foldershare website it says my machines are not connected to
> > > > > foldershare. This happened to both my machines (running XP: SP3). I'm not
> > > > > sure when it first occurred, I just noticed it a few days ago. A third (our
> > > > > of state) machine I have set up on my account for archival purposes connects
> > > > > just fine. Any help would be appreciated!

10-09-2008	#1 (permalink)
Ibssguy n/a posts	Foldershare satellite stuck on "connecting" For several days now the foldershare icon is stuck on "Connecting". When I go to the main Foldershare website it says my machines are not connected to foldershare. This happened to both my machines (running XP: SP3). I'm not sure when it first occurred, I just noticed it a few days ago. A third (our of state) machine I have set up on my account for archival purposes connects just fine. Any help would be appreciated!
My System Specs

10-09-2008	#2 (permalink)
twentw n/a posts	Re: Foldershare satellite stuck on "connecting" I'm getting the same issue. Both computers just say "logging in", so it appears that the FolderShare server is down. The port status of both computers is fine. "Jeremy Epling [MSFT]" wrote: Quote: > Are your computers behind a proxy? What result do you get when you go to the > Port status tab of the FolderShare settings dialog? Please click "test your > connection" to get the most up to date info. > > Are any of the computers you are syncing with a Mac? > Quote: > > For several days now the foldershare icon is stuck on "Connecting". When > > I > > go to the main Foldershare website it says my machines are not connected > > to > > foldershare. This happened to both my machines (running XP: SP3). I'm > > not > > sure when it first occurred, I just noticed it a few days ago. A third > > (our > > of state) machine I have set up on my account for archival purposes > > connects > > just fine. Any help would be appreciated! >
My System Specs

10-24-2008	#3 (permalink)
Andy Levy n/a posts	RE: Foldershare satellite stuck on "connecting" I just began to have the same problem in the past couple of days. Folder share icon stuck on "Foldershare Satelling Connecting". It will eventually timeout and give message regarding Proxy server. We do not use a proxy server. Had been working fine for months. I can login from machine with same username by going to www.foldershare.com, so know that username and password are correct. Downloaded lastest beta and installed. Since it connect connect during initial setup, app will not load at all so cannot even run port test. Please advise. "Ibssguy" wrote: Quote: > For several days now the foldershare icon is stuck on "Connecting". When I > go to the main Foldershare website it says my machines are not connected to > foldershare. This happened to both my machines (running XP: SP3). I'm not > sure when it first occurred, I just noticed it a few days ago. A third (our > of state) machine I have set up on my account for archival purposes connects > just fine. Any help would be appreciated!
My System Specs

10-24-2008	#4 (permalink)
puredesighee n/a posts	RE: Foldershare satellite stuck on "connecting" Same thing with me - I uninstalled and reinstalled on my Vista, as it stopped working as well, and now I can't even log into Foldershare app. Logging in online with the same user and pw works, as with you. This is definitly a Foldershare issue and not specific to my config (which has not changed in months). "Andy Levy" wrote: Quote: > I just began to have the same problem in the past couple of days. Folder > share icon stuck on "Foldershare Satelling Connecting". It will eventually > timeout and give message regarding Proxy server. We do not use a proxy > server. Had been working fine for months. > > I can login from machine with same username by going to www.foldershare.com, > so know that username and password are correct. Downloaded lastest beta and > installed. Since it connect connect during initial setup, app will not load > at all so cannot even run port test. Please advise. > > > "Ibssguy" wrote: > Quote: > > For several days now the foldershare icon is stuck on "Connecting". When I > > go to the main Foldershare website it says my machines are not connected to > > foldershare. This happened to both my machines (running XP: SP3). I'm not > > sure when it first occurred, I just noticed it a few days ago. A third (our > > of state) machine I have set up on my account for archival purposes connects > > just fine. Any help would be appreciated!
My System Specs

10-24-2008	#5 (permalink)
Andy Levy n/a posts	RE: Foldershare satellite stuck on "connecting" Found this post on this forum: http://www.microsoft.com/communities...a-e4b4c98e4b05 Apparently the service is down for maintenance, and has been for the past 24+ hours. I know it's a beta, so one should not expect it to perform as a production system, but taking it down with no notice for such a longer period of time and keeping it down longer than longer than stated with no further communication is not impressive. We'll look for a more stable alternative. "puredesighee" wrote: Quote: > Same thing with me - I uninstalled and reinstalled on my Vista, as it stopped > working as well, and now I can't even log into Foldershare app. Logging in > online with the same user and pw works, as with you. This is definitly a > Foldershare issue and not specific to my config (which has not changed in > months). > > "Andy Levy" wrote: > Quote: > > I just began to have the same problem in the past couple of days. Folder > > share icon stuck on "Foldershare Satelling Connecting". It will eventually > > timeout and give message regarding Proxy server. We do not use a proxy > > server. Had been working fine for months. > > > > I can login from machine with same username by going to www.foldershare.com, > > so know that username and password are correct. Downloaded lastest beta and > > installed. Since it connect connect during initial setup, app will not load > > at all so cannot even run port test. Please advise. > > > > > > "Ibssguy" wrote: > > Quote: > > > For several days now the foldershare icon is stuck on "Connecting". When I > > > go to the main Foldershare website it says my machines are not connected to > > > foldershare. This happened to both my machines (running XP: SP3). I'm not > > > sure when it first occurred, I just noticed it a few days ago. A third (our > > > of state) machine I have set up on my account for archival purposes connects > > > just fine. Any help would be appreciated!
My System Specs

10-24-2008	#6 (permalink)
puredesighee n/a posts	RE: Foldershare satellite stuck on "connecting" Thank you! "Andy Levy" wrote: Quote: > Found this post on this forum: > http://www.microsoft.com/communities...a-e4b4c98e4b05 > > Apparently the service is down for maintenance, and has been for the past > 24+ hours. I know it's a beta, so one should not expect it to perform as a > production system, but taking it down with no notice for such a longer period > of time and keeping it down longer than longer than stated with no further > communication is not impressive. We'll look for a more stable alternative. > > "puredesighee" wrote: > Quote: > > Same thing with me - I uninstalled and reinstalled on my Vista, as it stopped > > working as well, and now I can't even log into Foldershare app. Logging in > > online with the same user and pw works, as with you. This is definitly a > > Foldershare issue and not specific to my config (which has not changed in > > months). > > > > "Andy Levy" wrote: > > Quote: > > > I just began to have the same problem in the past couple of days. Folder > > > share icon stuck on "Foldershare Satelling Connecting". It will eventually > > > timeout and give message regarding Proxy server. We do not use a proxy > > > server. Had been working fine for months. > > > > > > I can login from machine with same username by going to www.foldershare.com, > > > so know that username and password are correct. Downloaded lastest beta and > > > installed. Since it connect connect during initial setup, app will not load > > > at all so cannot even run port test. Please advise. > > > > > > > > > "Ibssguy" wrote: > > > > > > > For several days now the foldershare icon is stuck on "Connecting". When I > > > > go to the main Foldershare website it says my machines are not connected to > > > > foldershare. This happened to both my machines (running XP: SP3). I'm not > > > > sure when it first occurred, I just noticed it a few days ago. A third (our > > > > of state) machine I have set up on my account for archival purposes connects > > > > just fine. Any help would be appreciated!
My System Specs

10-26-2008	#7 (permalink)
mikei n/a posts	RE: Foldershare satellite stuck on "connecting" I'm glad you posted this. I've spent the weekend trying to figure out what's going on with my system. Have a work laptop at home running FolderShare fine on XP. Had to rebuild my home machine. Has XP also. Went to reinstall FolderShare but no luck. Couldn't connect. Why does one get on and the other not? No Proxy set up or anything. I can get to the online account as well. Thought it was a Norton problem. Their support uninstalled and the we tried again. No luck. Reinstalled theirs and kept searching until I found this thread. Until I can get this figured out, I started looking at other products. Anyone have experience with SugarSync? I'm trying an eval now. Not thrilled about paying for this capability and being limited to 10GB. "Andy Levy" wrote: Quote: > Found this post on this forum: > http://www.microsoft.com/communities...a-e4b4c98e4b05 > > Apparently the service is down for maintenance, and has been for the past > 24+ hours. I know it's a beta, so one should not expect it to perform as a > production system, but taking it down with no notice for such a longer period > of time and keeping it down longer than longer than stated with no further > communication is not impressive. We'll look for a more stable alternative. > > "puredesighee" wrote: > Quote: > > Same thing with me - I uninstalled and reinstalled on my Vista, as it stopped > > working as well, and now I can't even log into Foldershare app. Logging in > > online with the same user and pw works, as with you. This is definitly a > > Foldershare issue and not specific to my config (which has not changed in > > months). > > > > "Andy Levy" wrote: > > Quote: > > > I just began to have the same problem in the past couple of days. Folder > > > share icon stuck on "Foldershare Satelling Connecting". It will eventually > > > timeout and give message regarding Proxy server. We do not use a proxy > > > server. Had been working fine for months. > > > > > > I can login from machine with same username by going to www.foldershare.com, > > > so know that username and password are correct. Downloaded lastest beta and > > > installed. Since it connect connect during initial setup, app will not load > > > at all so cannot even run port test. Please advise. > > > > > > > > > "Ibssguy" wrote: > > > > > > > For several days now the foldershare icon is stuck on "Connecting". When I > > > > go to the main Foldershare website it says my machines are not connected to > > > > foldershare. This happened to both my machines (running XP: SP3). I'm not > > > > sure when it first occurred, I just noticed it a few days ago. A third (our > > > > of state) machine I have set up on my account for archival purposes connects > > > > just fine. Any help would be appreciated!
My System Specs

10-27-2008	#8 (permalink)
mikei n/a posts	RE: Foldershare satellite stuck on "connecting" It somehow has now "fixed" itself. "mikei" wrote: Quote: > I'm glad you posted this. I've spent the weekend trying to figure out what's > going on with my system. Have a work laptop at home running FolderShare fine > on XP. Had to rebuild my home machine. Has XP also. Went to reinstall > FolderShare but no luck. Couldn't connect. Why does one get on and the > other not? No Proxy set up or anything. I can get to the online account as > well. Thought it was a Norton problem. Their support uninstalled and the we > tried again. No luck. Reinstalled theirs and kept searching until I found > this thread. > > Until I can get this figured out, I started looking at other products. > Anyone have experience with SugarSync? I'm trying an eval now. Not thrilled > about paying for this capability and being limited to 10GB. > > "Andy Levy" wrote: > Quote: > > Found this post on this forum: > > http://www.microsoft.com/communities...a-e4b4c98e4b05 > > > > Apparently the service is down for maintenance, and has been for the past > > 24+ hours. I know it's a beta, so one should not expect it to perform as a > > production system, but taking it down with no notice for such a longer period > > of time and keeping it down longer than longer than stated with no further > > communication is not impressive. We'll look for a more stable alternative. > > > > "puredesighee" wrote: > > Quote: > > > Same thing with me - I uninstalled and reinstalled on my Vista, as it stopped > > > working as well, and now I can't even log into Foldershare app. Logging in > > > online with the same user and pw works, as with you. This is definitly a > > > Foldershare issue and not specific to my config (which has not changed in > > > months). > > > > > > "Andy Levy" wrote: > > > > > > > I just began to have the same problem in the past couple of days. Folder > > > > share icon stuck on "Foldershare Satelling Connecting". It will eventually > > > > timeout and give message regarding Proxy server. We do not use a proxy > > > > server. Had been working fine for months. > > > > > > > > I can login from machine with same username by going to www.foldershare.com, > > > > so know that username and password are correct. Downloaded lastest beta and > > > > installed. Since it connect connect during initial setup, app will not load > > > > at all so cannot even run port test. Please advise. > > > > > > > > > > > > "Ibssguy" wrote: > > > > > > > > > For several days now the foldershare icon is stuck on "Connecting". When I > > > > > go to the main Foldershare website it says my machines are not connected to > > > > > foldershare. This happened to both my machines (running XP: SP3). I'm not > > > > > sure when it first occurred, I just noticed it a few days ago. A third (our > > > > > of state) machine I have set up on my account for archival purposes connects > > > > > just fine. Any help would be appreciated!
My System Specs

Similar Threads
Thread	Forum
Stuck at "Windows is loading files...." Screen for About an Hour	Vista installation & setup
Stuck on the "Please wait for the group policy client" screen during startup	Vista performance & maintenance
Stuck in the "Updates 3 of 3" Reboot Loop after Service Pack 1	Vista General