|
 |  |  |  |  |  |  |
| Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks. |
| |||||||
| |
10-23-2008
| #1 (permalink) |
| | RE: Urgent Maintenance (10/23) "Francisco Garcia-Ascanio" wrote: Quote: > Dear FolderShare friends, > > Starting at 1:00 PM Pacific Time (UTC-7) the FolderShare service will be > undergoing urgent maintenance. During this time the FolderShare service > will be unavailable. Your client machines will automatically sign back in > over the next 24 hours. We apologize for the inconvenience and will keep > you up to date on our efforts to restore full functionality. > > -The FolderShare team > > -- > Francisco Garcia-Ascanio > Program Manager > Windows Live FolderShare > |
My System Specs |
|
10-23-2008
| #2 (permalink) |
| | RE: Urgent Maintenance (10/23) You gotta be kidding, it could take up to 24hrs for me to get access again? This seems excessive. "Francisco Garcia-Ascanio" wrote: Quote: > Dear FolderShare friends, > > Starting at 1:00 PM Pacific Time (UTC-7) the FolderShare service will be > undergoing urgent maintenance. During this time the FolderShare service > will be unavailable. Your client machines will automatically sign back in > over the next 24 hours. We apologize for the inconvenience and will keep > you up to date on our efforts to restore full functionality. > > -The FolderShare team > > -- > Francisco Garcia-Ascanio > Program Manager > Windows Live FolderShare > |
| My System Specs |
|
10-23-2008
| #3 (permalink) |
| | Re: Urgent Maintenance (10/23) On Thu, 23 Oct 2008 15:47:00 -0700, German <German@xxxxxx> wrote: Quote: >You gotta be kidding, it could take up to 24hrs for me to get access again? >This seems excessive. Only a narcissistic fool who is suffering from delusions of grandeur would be so stupid as to post such crap. |
| My System Specs |
|
10-23-2008
| #4 (permalink) |
| | Re: Urgent Maintenance (10/23) Ok Deet, I will not get personal with you (like you did with me). I am surprised a service like this is going completely down for an entire day. I'm not sure what issue they are having, but so much downtime is a terrible customer experience. "Compared to what?" That is not a good argument to deal with upset customers. A better explanation as to the issues surrounding the outage would be a better approach. "Deet" wrote: Quote: > On Thu, 23 Oct 2008 15:47:00 -0700, German > <German@xxxxxx> wrote: > Quote: > >You gotta be kidding, it could take up to 24hrs for me to get access again? > >This seems excessive. > Compared to what?? > > Only a narcissistic fool who is suffering from delusions of grandeur > would be so stupid as to post such crap. > |
| My System Specs |
|
10-23-2008
| #5 (permalink) |
| | Re: Urgent Maintenance (10/23) On Thu, 23 Oct 2008 16:23:00 -0700, German <German@xxxxxx> wrote: Quote: >Ok Deet, I will not get personal with you (like you did with me). >I am surprised a service like this is going completely down for an entire >day. I'm not sure what issue they are having, but so much downtime is a >terrible customer experience. means???? And it's FREE, so you've got no claim there. And even if it weren't... sh** happens. But not on the planet you live on apparently. Quote: >"Compared to what?" That is not a good argument to deal with upset >customers. A better explanation as to the issues surrounding the outage would >be a better approach. > > >"Deet" wrote: > Quote: >> On Thu, 23 Oct 2008 15:47:00 -0700, German >> <German@xxxxxx> wrote: >> Quote: >> >You gotta be kidding, it could take up to 24hrs for me to get access again? >> >This seems excessive. >> Compared to what?? >> >> Only a narcissistic fool who is suffering from delusions of grandeur >> would be so stupid as to post such crap. >> |
| My System Specs |
|
10-24-2008
| #6 (permalink) |
| | RE: Urgent Maintenance (10/23) Beta or no Beta, taking an online service offline in business hours for 24 hours for "Maintenance" is not acceptable... Thank you for the person who recommended PowerFolder... at $50 odd dollars per year for 5GB, it is very attractive and guess what, I can have it installed, up and running before FolderShare gets back online after their "Maintenance". "Francisco Garcia-Ascanio" wrote: Quote: > Dear FolderShare friends, > > Starting at 1:00 PM Pacific Time (UTC-7) the FolderShare service will be > undergoing urgent maintenance. During this time the FolderShare service > will be unavailable. Your client machines will automatically sign back in > over the next 24 hours. We apologize for the inconvenience and will keep > you up to date on our efforts to restore full functionality. > > -The FolderShare team > > -- > Francisco Garcia-Ascanio > Program Manager > Windows Live FolderShare > |
| My System Specs |
|
10-24-2008
| #7 (permalink) |
| | RE: Urgent Maintenance (10/23) Hi. One of my machines is logged back into Foldershare but the other just shows the "logging in" icon in the taskbar. Is this part of a phased return of service? Martin "Francisco Garcia-Ascanio" wrote: Quote: > Dear FolderShare friends, > > Starting at 1:00 PM Pacific Time (UTC-7) the FolderShare service will be > undergoing urgent maintenance. During this time the FolderShare service > will be unavailable. Your client machines will automatically sign back in > over the next 24 hours. We apologize for the inconvenience and will keep > you up to date on our efforts to restore full functionality. > > -The FolderShare team > > -- > Francisco Garcia-Ascanio > Program Manager > Windows Live FolderShare > |
| My System Specs |
|
10-24-2008
| #8 (permalink) |
| | RE: Urgent Maintenance (10/23) Scratch that - they're both back on now  "Martin" wrote: Quote: > Hi. > > One of my machines is logged back into Foldershare but the other just shows > the "logging in" icon in the taskbar. Is this part of a phased return of > service? > > Martin > > "Francisco Garcia-Ascanio" wrote: > Quote: > > Dear FolderShare friends, > > > > Starting at 1:00 PM Pacific Time (UTC-7) the FolderShare service will be > > undergoing urgent maintenance. During this time the FolderShare service > > will be unavailable. Your client machines will automatically sign back in > > over the next 24 hours. We apologize for the inconvenience and will keep > > you up to date on our efforts to restore full functionality. > > > > -The FolderShare team > > > > -- > > Francisco Garcia-Ascanio > > Program Manager > > Windows Live FolderShare > > |
| My System Specs |
|
10-24-2008
| #9 (permalink) |
| | RE: Urgent Maintenance (10/23) Sounds like they're doing the "out-of-band" security patch that Microsoft released on 10/23. It's a BIG bug, and I suggest all Windows users do the same and update. When considering the hundreds (perhaps thousands) of servers for Foldershare that need to be updated, 24 hours sounds reasonable to me... "Francisco Garcia-Ascanio" wrote: Quote: > Dear FolderShare friends, > > Starting at 1:00 PM Pacific Time (UTC-7) the FolderShare service will be > undergoing urgent maintenance. During this time the FolderShare service > will be unavailable. Your client machines will automatically sign back in > over the next 24 hours. We apologize for the inconvenience and will keep > you up to date on our efforts to restore full functionality. > > -The FolderShare team > > -- > Francisco Garcia-Ascanio > Program Manager > Windows Live FolderShare > |
| My System Specs |
|
10-24-2008
| #10 (permalink) |
| | RE: Urgent Maintenance (10/23) Lucky you - both of mine are still "logging in..." -- He who dies with the most toys wins. "Martin" wrote: Quote: > Scratch that - they're both back on now > > "Martin" wrote: > Quote: > > Hi. > > > > One of my machines is logged back into Foldershare but the other just shows > > the "logging in" icon in the taskbar. Is this part of a phased return of > > service? > > > > Martin > > > > "Francisco Garcia-Ascanio" wrote: > > Quote: > > > Dear FolderShare friends, > > > > > > Starting at 1:00 PM Pacific Time (UTC-7) the FolderShare service will be > > > undergoing urgent maintenance. During this time the FolderShare service > > > will be unavailable. Your client machines will automatically sign back in > > > over the next 24 hours. We apologize for the inconvenience and will keep > > > you up to date on our efforts to restore full functionality. > > > > > > -The FolderShare team > > > > > > -- > > > Francisco Garcia-Ascanio > > > Program Manager > > > Windows Live FolderShare > > > |
| My System Specs |
| Thread Tools | |
| |
Similar Threads | ||||
| Thread | Forum | |||
| WLM Newsgroup Maintenance | Live Mail | |||
| Registry Maintenance | Vista performance & maintenance | |||
| Maintenance | Vista mail | |||
| IE add-on maintenance | Vista performance & maintenance | |||
