Windows Vista Forums

Windows Live Sync for Mac
  1. #1


    alanzi Guest

    Windows Live Sync for Mac

    Windows Live Sync for Mac does not work. I installed on two different
    machines and got an error when I tried to siogn in "this version of windows
    live sync is too old. Please download a newer version". I am running Leopard,
    the most current Mac operating system. This does not make sense.




      My System SpecsSystem Spec

  2. #2



    Newbie
    Join Date : Dec 2008
    Posts : 2
    MAC OSX v. 10.5.5
    Local Time: 02:14 AM


     

    Re: Windows Live Sync for Mac

    Well, at least you got it to open. I too am running Leopard (10.5.5); downloaded Windows Live Sync; and cannot get it to open.

      My System SpecsSystem Spec

  3. #3


    Rachel Popkin [MSFT] Guest

    Re: Windows Live Sync for Mac

    Hi John,

    I'm sorry to hear you're having trouble. Can you confirm that you've
    downloaded the most recent mac client (version 14.0.6066.1211) from
    https://sync.live.com/clientdownload.aspx ?

    Do you get any error message from the Mac OS when you try to open the file?
    There are two steps to opening the file: unzipping
    "WindowsLiveSyncSetup.mkpg.zip" and then launching the installer file
    ("WindowsLiveSyncSetup.mkpg"). Which step is failing?

    Thanks.

    Rachel Popkin
    Program Manager, Windows Live Sync

    "John20" <guest@xxxxxx-email.com> wrote in message
    news:24954e765d9a88b1d54832c8bb12d1e2@xxxxxx-gateway.com...

    >
    > Well, at least you got it to open. I too am running Leopard (10.5.5);
    > downloaded Windows Live Sync; and cannot get it to open.
    >
    >
    > --
    > John20

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  4. #4



    Newbie
    Join Date : Dec 2008
    Posts : 2
    MAC OSX v. 10.5.5
    Local Time: 02:14 AM


     

    Re: Windows Live Sync for Mac

    Rachel,

    The problem is not in downloading the installer. That seems to work fine. Just to make sure I had the latest version, I did it again after I got your message. And the installer file seems to work fine. In fact, I get the message that "The application was installed successfully."

    The problem occurs when I try to open the application. I double click and nothing happens. I have tried rebooting my computer, but no luck opening the app then either. No error message either.

    Now, this may be a dumb question, but do I need to have Vista installed on my computer?

    John

      My System SpecsSystem Spec

  5. #5



    Newbie
    Join Date : Dec 2008
    Posts : 3
    Leopard 10.5.6
    Local Time: 02:14 AM


     

    Re: Windows Live Sync for Mac

    I've downloaded the most recent version. I can unzip the mpkg, but when I run the installer (WindowsLiveSyncSetup.mpkg), I get this error:

    Operation could not be completed. (com.apple.installer.pagecontroller error -1.)
    Couldn't open "WindowsLiveSyncSetup.mpkg".

    Help!!

    Alan

      My System SpecsSystem Spec

  6. #6



    Newbie
    Join Date : Dec 2008
    Posts : 3
    Leopard 10.5.6
    Local Time: 02:14 AM


     

    Re: Windows Live Sync for Mac

    I got past the initial problem, but ran into another show stopper.

    To overcome the problem I described above where the installer wouldn't even get started, I had to "Show Package Contents" on the mpkg file. Curiously, there's another mpkg file embedded in that. When I opened the embedded mpkg file, the installer would run.

    But alas, when I tried to sign it, it says that the version I'm using is too old. ARG. I'll try downloading again, but I just downloaded!


    Alan

      My System SpecsSystem Spec

  7. #7



    Newbie
    Join Date : Dec 2008
    Posts : 3
    Leopard 10.5.6
    Local Time: 02:14 AM


     

    Re: Windows Live Sync for Mac

    I downloaded it again, unzipped it again, and now I can log in. I have no idea what changed.

      My System SpecsSystem Spec

  8. #8



    Newbie
    Join Date : Jan 2009
    Posts : 1
    OSX 10.5.5
    Local Time: 02:14 AM


     

    Re: Windows Live Sync for Mac

    I had been looking forward to trying live sync. I set it up on a mac and a PC. On the mac, I installed from the mpkg.zip file and then the installer. Like John20, I cannot get this to work at all now. When I go to open Live Sync I double click and nothing happens. When I try to uninstall or delete the program, I get a message that says "The item "Windows Live Sync" cannot be moved to the trash because it is open. If I try to force quit, the program doesn't appear as open. It also doesn't appear in the menu bar at all. I tried to reinstall over it, but that doesn't seem to work and I have tried restarting a few times. Any thoughts?

    Thanks,

    Begodo

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  9. #9



    Newbie
    Join Date : Jan 2009
    Posts : 2
    Mac
    Local Time: 08:14 AM


     

    Re: Windows Live Sync for Mac

    Hi!

    I have a Norwegian IP adress and cannot get the Mac installer of windows live sync, it is only the windows version that comes up at the download screen.

    Is there any way to get it?

    Geir H

      My System SpecsSystem Spec

  10. #10


    KyongHwan Kim [MSFT] Guest

    Re: Windows Live Sync for Mac

    Hi, geirh

    See
    http://www.microsoft.com/communities...5-e335230a5d52

    Thanks!

    "geirh" <guest@xxxxxx-email.com> wrote in message news:a5259ff8480e15892a233b32c5e68a9a@xxxxxx-gateway.com...

    Hi!

    I have a Norwegian IP adress and cannot get the Mac installer of
    windows live sync, it is only the windows version that comes up at the
    download screen.

    Is there any way to get it?

    Geir H


    --
    geirh


      My System SpecsSystem Spec

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Windows Live Sync for Mac problems?

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