Windows Vista Forums

Re: Unable to send or receive messages for the Hotmail (*****) acc

  1. #1


    pseudo Guest

    Re: Unable to send or receive messages for the Hotmail (*****) acc

    I have the exact same issue..
    1. Version 2008, (Build 12.0.1365)
    2. Just added this account and is on initial sync. hasnt been able to
    download anything at all.
    3. This happens on clicking "download" on the page that reads "WLM needs to
    download the folders before you can read the messages in this account. To
    download the folders, click download"
    4. Cable. WLM for another Live ID account on the same vista ultimate box
    works just fine, this is only with my account
    5. see above, works for another account so it shouldnt be a firewall or
    proxy issue.

    "Highspar" wrote:

    > Couple questions:
    > 1) what version of wlm do you have?
    > 2) did you just add this account, and this is on initial sync, or this error
    > just started happening
    > 3) are you attempting to send an email, or are you just checking for new
    > mail?
    > 4) what kind of connection are you using to connect to the net? (cable, dsl,
    > dialup)
    > 5) do you have any firewalls on this machine or do you connect via a proxy?
    >
    > that info should give me a bit more to go on.
    >
    > "Amu" <Amu @discussions.microsoft.com> wrote in message
    > news:A961942D-D6AF-48F6-AEFD-D44E5B769EEE@xxxxxx

    > > Unable to send or receive messages for the Hotmail (*****) account. To
    > > send
    > > and receive messages in your Hotmail account, go to
    > > http://hotmail.live.com
    > > on the Web, or try again later. To get help from Windows Live Customer
    > > Support, go to http://support.live.com and click Windows Live Mail in the
    > > list of services.
    > >
    > > Server Error: 500
    > > Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
    > > Windows Live Mail Error ID: 0x801941F4
    >
    >

      My System SpecsSystem Spec

  2.   


  3. #2


    N. Miller Guest

    Re: Unable to send or receive messages for the Hotmail (*****) acc

    On Thu, 15 Nov 2007 01:46:00 -0800, pseudo wrote:

    > "Highspar" wrote:

    >> "Amu" <Amu @discussions.microsoft.com> wrote in message
    >> news:A961942D-D6AF-48F6-AEFD-D44E5B769EEE@xxxxxx

    >>> Unable to send or receive messages for the Hotmail (*****) account. To
    >>> send
    >>> and receive messages in your Hotmail account, go to
    >>> http://hotmail.live.com
    >>> on the Web, or try again later. To get help from Windows Live Customer
    >>> Support, go to http://support.live.com and click Windows Live Mail in the
    >>> list of services.
    >>>
    >>> Server Error: 500
    >>> Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
    >>> Windows Live Mail Error ID: 0x801941F4

    >> Couple questions:
    >> 1) what version of wlm do you have?
    >> 2) did you just add this account, and this is on initial sync, or this error
    >> just started happening
    >> 3) are you attempting to send an email, or are you just checking for new
    >> mail?
    >> 4) what kind of connection are you using to connect to the net? (cable, dsl,
    >> dialup)
    >> 5) do you have any firewalls on this machine or do you connect via a proxy?
    >>
    >> that info should give me a bit more to go on.

    > I have the exact same issue..
    > 1. Version 2008, (Build 12.0.1365)
    One version old; should be 12.0.1606.

    http://get.live.com/wlmail/overview

    When you run the installer, uncheck everything that you don't want
    installed. It *is* possible to only install Windows Live Mail; I have done
    it. That would include unchecking stuff on the first menu that pops up.

    > 2. Just added this account and is on initial sync. hasnt been able to
    > download anything at all.
    > 3. This happens on clicking "download" on the page that reads "WLM needs to
    > download the folders before you can read the messages in this account. To
    > download the folders, click download"
    > 4. Cable. WLM for another Live ID account on the same vista ultimate box
    > works just fine, this is only with my account
    > 5. see above, works for another account so it shouldnt be a firewall or
    > proxy issue.
    All of the other issues should be resolved by installing the latest version.
    If WLM 12.0.1365 is working fine, otherwise, you can just install the latest
    version over it. I did it that way.

    --
    Norman
    ~Oh Lord, why have you come
    ~To Konnyu, with the Lion and the Drum

      My System SpecsSystem Spec

  4. #3


    Chris Guest

    Re: Unable to send or receive messages for the Hotmail (*****) acc

    Same issues here. Bang up to date install (downloaded today). First attempt
    to download folders for newly created account - same error message.

    Chris


      My System SpecsSystem Spec

  5. #4


    Mark M Morse Guest

    Re: Unable to send or receive messages for the Hotmail (*****) acc

    Hi Chris:

    You wrote that you see the same error message as the original poster. That
    is server error 500 (from September).

    I have server error 5102, but it only occurs with one out of my five Windows
    Live Hotmail accounts. Other accounts are working.

    Last month, Justin from Microsoft posted (in part):

    "For all of you guys seeing the 5102 server error ... We have found
    a couple of issues on our servers that may be causing this. We
    have a team of people engaged and actively investigating ...
    this is a problem on our end (from the best we can tell)."

    Subsequently, some weeks since passed where WLMb and all of my hotmail
    accounts worked okay, but this server error is back bigtime. The problem
    returned about one week ago, and, except for a single, 20-minute interval on
    , I've been unable to send or receive e-mail messages with my default
    account.

    I'm curious to know more about your situation. Will you please post the
    server error number you see? Also, does your issue involve a Windows Live
    Hotmail account? If so, then is it your default account in WLMb? Do you
    know approximately how much storage space this account currently uses on
    Microsoft's server(s)?

    I'm trying to look for a correlation between these various server-error
    flavours and the size (and default-account status) of the hotmail accounts
    involved.

    By the way, some people can resolve this issue by removing and adding the
    problematic account. You could try that; it does not help me.

    ~ MarkBot




    Chris wrote:

    >
    > Same issues here. Bang up to date install (downloaded today). First
    > attempt
    > to download folders for newly created account - same error message.

      My System SpecsSystem Spec


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