Vista - Tray icon does not dissapear when i close live mail

mines the same after trying it out. Definatly isnt compressing messages or
doing anything, just refuses to close properly until i end the wlmail.exe via
task manager.

"Ronnie Pincus" wrote:

No it isn't a case of impatience as it might seem on the surface.
It is actually crashing now and I have the following report that has been
sent automatically to Microsoft.

"Product
Windows Live Mail

Problem
Stopped working

Date
21/11/2007 8:43 PM

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: wlmail.exe
Application Version: 12.0.1606.1023
Application Timestamp: 471e44f8
Fault Module Name: UXCore.dll
Fault Module Version: 12.0.1606.1023
Fault Module Timestamp: 471e445f
Exception Code: c0000005
Exception Offset: 00037405
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 3081

Extra information about the problem
LCID: 1033
Bucket ID: 549336195

"Robert Aldwinckle" wrote:

I submitted a service request to MS and got a reply today. I was told to
backup all my messages, uninstall and then reinstall Windows Live Mail.
Come on now, do they expect all of us to do that. I'll just live with the
problem until they come up with a "real" fix.

"fieseler" <fieseler@xxxxxx> wrote in message
news:32F8344E-7994-4413-B21E-686115801906@xxxxxx

I submitted a request to MS as well and received the same request back from
MS support.

I performed the steps as requested and the problem seemed to go away, but it
occurred again. It likely seemed to go away because during my test I did not
send an email I just opened and closed WLM.

"Ronnie Pincus" wrote:

Keith, this is the most recent comment I received from Microsoft on this
issue:

Hello Ronnie,

Thank you for writing back to Windows Live Mail Technical Support. My name
is Edward and I gather that when you create a new message and close Windows
Live Mail, the wlmail.exe program is still running on the background. I
understand the your concern on this issue.
The behavior that you mentioned was tagged as by design by the product
development team. However, I have already forwarded your case to them for
review. They will review the issue that you mentioned and will create a bug
submission after evaluation. We could not provide information on why this
was tagged as by design as we are not the proper group to provide this
information. Although this has been submitted for review, I would still
suggest filling out a feedback for Windows Live Mail through the link below
and include any feature that you think should be improved or added to the
product.

https://feedback.live.com/default.aspx

I appreciate your patience and continued support.

Sincerely,

Edward
Windows Live Mail Escalation Team



"Keith" <Keith@xxxxxx> wrote in message
news:A25C0EE8-EB3A-4723-A47F-4EA634FD6CEE@xxxxxx

Hello All,

I appear to have stumbled upon a fix for this problem, at least one that
works for me.
Go to Tools -> Options -> Send
Check the box that shows "Upload Larger Images to the Web When Sending a
Photo E-mail".
I have checked and unchecked this box many times to test this. In every
case (so far), if the box is left unchecked, Live Mail will hang on close if
I create a new message. If I keep the box checked, Live Mail closes fine,
the windows disappears from the Taskbar and the wlmail.exe process no longer
runs in Task Manager.
I have no idea why this works, or if it will work for everyone, but I would
love to hear if this happens to solve the problem for any of the others that
have reported this issue. I hope to get some responses. Thanks.

Ronnie

"fieseler" <fieseler@xxxxxx> wrote in message
news:446084C5-1F86-453F-B36A-07FA004110B6@xxxxxx

To be really helpful, please include more information.
Your build is 12.0.1606.
Operating system?
Type and number of accounts?
Is Messenger running?
Are you signed in to Windows Live?
How did you install WLM?

I do not have this problem. I am only accessing 4 pop3 accounts on a XP
machine.
I do not have a Tools -> Options -> Send box that shows "Upload Larger
Images to the Web When Sending a Photo E-mail".

You say, "create a new message".
Is the create a message window still open?
Saved to drafts?
Sent?
Is the email plain text, HTML, photo email?
--
Ronald Sommer

"RonnieJP" <ronniejp@xxxxxx> wrote in message
news:Oq1dVsgRIHA.6036@xxxxxx

Thanks for your response, Ron.
Yes, I have the release build 12.0.1606 installed from the WLinstaller.exe
downloaded from Microsoft Live's web link. I never had any of the beta
versions installed.
OS is Vista Ultimate 32-bit.
I have 2 POP3 accounts, 1 MSN Hotmail HTTP account and 1 news account.
Messenger is not running, but yes, it signs me into Windows Live.
Hmmm, seems strange that you do not have a Tools -> Options -> Send box that
shows "Upload Larger Images to the Web When Sending a Photo E-mail".
I wonder if that only shows up in Vista as you mentioned you were running
XP.

Before finding this potential "workaround", all I would need to do is select
the "New" message mail creation window. I wouldn't even need to type
anything or actually send a message.
If I just closed that new mail message window and then tried to close WLM
(by the "X" or File->Exit), the icon would remain in the notification tray
and the wlmail.exe process would continue to run. Right-clicking on "exit"
on the tray icon would not stop the process either. I would need to kill
the process in Task Manager. However, WLM would close fine if I was
replying to an existing message. Only creating a new message would cause
this problem.

"Ron Sommer" <rsommer@xxxxxx> wrote in message
news:eOhbDTiRIHA.4476@xxxxxx

On Mon, 24 Dec 2007 00:56:51 -0800, RonnieJP wrote:
Windows Live Mail 12.0.1606, under Windows MCE 2005. Current patches, as of
December patch Tuesday.

I tried clearing the check in the "Upload Larger Images..." check box.
Opened a "new" compose window, then "X" closed that window without input.
"X" closed Windows Live Mail. No icon left in Notification Area. Works the
same whichever way I have the "Upload Larger Images..." option checked.

Checking the Task Manager for that part of the issue: Even though the WLM
icon is not present in the Notification Area, 'wlmail.exe' process is still
running after "X" close under the conditions you describe when the "Upload
Larger Images..." option is unchecked. So, although I don't have the WLM
icon left in the Notification Area, I still have the WLM process running.
Using the Task Manager to end the process will cause an improper WLM
shutdown error on the next open of WLM.

I suppose the difference I am seeing might be that I have the "Hide window
when Inbox is mimized" option selected.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

On Mon, 24 Dec 2007 06:01:23 -0600, Ron Sommer wrote:

I am not having a problem, but...
Yes.
Windows MCE 2005.
HTTPMail (3)
IMAP (5)
POP3 (1)
No.
Yes.
Used 'WLinstaller.exe'. Installed 12.0.1606 over 12.0.1365.
I am not seeing the icon left in the Notification Area on "X" close under
the stated circumstance: "Upload Larger Images..." unchecked, open a message
compose window, "X" close window with no input, "X" close WLM. However,
doing that does leave the 'wlmail.exe' process running.
Sixth of six listed boxes under the "Sending" section in my copy of WLM
12.0.1606. Overinstalled the previous version, not a fresh install.
No. "X" closed.
No.
No.
Rich text (HTML). No content; closed window without text entry.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum