Are you on VISTA or XP? What is the mail program, windows live mail? Are you
managing the contacts for your kids?
"Casey Moore" wrote:
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> I'm using the live family safety system with my kids. Generally it works
> okay, but We've run into a problem. We're trying to register my oldest for a
> game, but they are sending an e-mail to his account. the message doesn't
> show up in his inbox, and most of the support docs online are saying to check
> the junk mail folder. However his e-mail doesn't show one. We don't know
> what address the mail is coming from, so we can't add it to his contacts to
> help with the junk message.
>
> Is there any way to get to get around this, shy of sending his messages to
> another account?
>
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12-28-2007
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